Used Cadillac for sale in Norfolk, VA

My service person was good. I like her but the service in where they do works on your vehicle is not like it was because they did not change my oil sticker on my windshield. Please let people know when they get a new service person so we know who we have to go too. Thank again

This car is the perfect size for a small SUV. it's stylish, comfortable and has plenty of room and power. I like the features it has and the Infotainment system except i am having issues playing music from a USB thumb drive. Cadillac is helping me with this issue now.

Too many new staff in service dept shows workers were not satisfied. I Have brought 2 cars here and part of the reason Was the people that work in service and my salesman.

We bought this vehicle because the front seats have a lot of room and comfort and also because the back seats fold down flat and the cargo area is larger than competitors. Bonus was the Bose sound system and the attractive styling of the vehicle inside and out. Cons would include: The electronic and GPS systems which are not as good as competitors. The rear window, which gets dirty very easily and has a small wiper. The tire need replacing and we have just over 30,000 miles on the vehicle. The back up lines on the rear view camera (which I love) often don’t appear, but do appear when I put the vehicle in drive. And for me personally, the car dealers I have had to deal with leave a lot to be desired.

Great experience buying a vehicle from Hendrick Cadillac! John Butler was a awesome sales person! Just wish someone could come up with a process to shorten the length of time it takes to purchase a car! ;) It?s always 4-5 hrs it seems, but at least very pleasant staff here! We?ve purchased 3 new vehicles in the last 3 years (2 from Hendrick and 1 from other dealer) and always a lengthy process, so no fault of Hendrick , just the way it is I guess. Seems in this day and time the process would be a bit speedier! ;) Thank you John for a pleasant experience!

Love the ride, features and appearance. The size was perfect for us. Clean, low milage and great looking. Color was perfect. What more could you want in a car.

First time I ever got in and right out. Excellent service!!

This is the best riding car I’ve owned. I love it and would recommend this vehicle. The color is beautiful and love the interior. It’s good on gas

Great service. The service representative was able to identify the cause of my problem without have to perform any work. Wow.

Has multiple outlets for our kids and has a plug just in case we need to bring in a microwave inside the car. Its really reliable and has lots of leg room.

I have always wanted a Cadillac Escalade and am so glad I finally purchased one! Everything about the vehicle is classy! Well worth the price!

We found the XT5 to be truly be a luxury vehicle. Exceptional value for what you get. Very comfortable ride. Well designed interior. Elegant exterior styling as well.

I'm 65 y/o. Wanted to protest all pickups and SUV/CUV's on the road. Wanted one more sedan . This is a rear wheel biased AWD. Plenty of power and more than acceptable MPG. This CTS exceeds what I was looking for . My last sedan had a V8. Here I am satisfied with a turbo charged four banger .

A pleasure to drive. Virtually no turbo-lag, responsive, comfortable and stylish to boot. My Premium Luxury has all the optional packages including massaging seats (great for my wife, who suffers from chronic back issues). Drove many competitors, but none could measure up overall to this SUV.

Great car/suv fuel economy is great comfort and convenient is great Very quiet smooth great in snow and rain would definitely recommend this suv great value

This car is very sharp looking and roomy. But this year 2021, I’ve had surprising issues that should not occur in a car of this caliber. This is the first American car I have ever owned. The touch screen stopped working. The seat adjustment stopped working twice. And most importantly it bucks when it changes gears a problem well known at the dealership I take it to for service. The problems were solved but this shouldn’t be happening on a car that is 4 years old with approximately 45 miles.

We have been driving our 2019 XT5 Luxury V6, 3.6 L, FWD, horizon red (exterior), Sahara beige (interior), family SUV for more a year and half, now, and are excited every single time we enter it. With our previous cars, the longer we had them the less delighted we were. It definitely is NOT the case with our XT5. The aesthetics are superb, as the cabin inside feels like a piece of art, while still being a real car. (We came to believe that critics of XT5 interior were not seeing the forest for the trees; focused on nitty-bitty details, like "rough edges" of door pockets, but completely missing or mischaracterizing it as a whole). The appearance of exterior is sharp, not your neighbor's yet another SUV, and elegant. The front and rear boomerang-shaped lights are in our opinion the best looking in the auto industry. Very appropriate for a true luxury vehicle, which it is. Although the cabin is very spacious and comfy, the car's outside dimensions are about perfect for parking in a standard garage or parking lot. Before we bought our XT5 we wanted to buy Explorer, but parking it, even with automatic car assist was a frustrating experience due to its oversized width. (Also, Explorer - the top of the line version - did not feel nearly as luxurious inside as XT5.) The V6 quietness and pick up are very satisfying. The auto stop-restart gets some time to get used to it, but after a while we actually like it. It's pretty cool. Driving it is a pleasure, too. Smooth ride like a velvet, easy to maneuver, all-by-wire steering and transmission will amaze you. It feels like a light-weighted car and not 2,500 lb gross weight truck. It does exactly what the driver wants it to do. So far no repairs, just oil change and washing. Fuel efficiency is good, although we don't drive it too fast. Now, some critical comments. Our biggest concern probably pertains to virtually all new vehicles available on the market. The "short travel" suspension that today's cars utilize may look sharp and fashionable, provide better fuel economy and feeling of the road, and offer a smooth ride on a good quality pavement, but becomes rough and bumpy on bumpy roads. We remember times when a full-size or mid-size cars were floating through roads' imperfections as the only parts that were moving up and down were the wheels. Unfortunately, that is no longer the case with today's new cars. When a highway has a bump, you cans see that the wheels AND the entire body of every new car are moving up and down on it. Our second concern is the car length. Making it a few inches longer (perhaps, an optional "L" version) would make the rear half of the cabin feel like an upscale saloon. We wonder why manufacturers of most cars abandoned the idea that it is the rear seats that should be the most spacious and comfortable. Not that we complain about XT5's rear seat, its is comfy and can be moved back and forth, and reclined a bit, but, again, we are a bit critical about the recent trend in auto industry in this respect. Our third concern is with the control/GPS screen. It misses a shade so when the sun is up it sometimes throws the light directly on it, which makes it more difficult to read some small details. We also found it difficult to buy one specific accessory: pillows that would allow passengers to sleep while riding in upward position. Perhaps, Cadillac could consider commissioning them; they would greatly enhance the pleasures (or reduce tiredness) of the long-distance driving. Other than that, we love it from the first sight. We probably will keep it indefinitely.

Buying a car is always a huge challenge. But Imports of Tidewater manage to make my purchase fun and painless not only did Jeff Saxon locate the truck of my dreams but has kept up his end of the deal. Thank you for all your help and I will never buy another truck or car from anyone else.

Very spacious pretty for a car. I owned a srx and giving up that space wasn't so bad after all. I miss the trunk space

Seamless, easy and effortless. Delivered as promised.the transition from web base appointment to human intersection bears no hurdle. It was just so seamless and car was delivered as promised.

Bought this car used with 30,000 miles on it. Smartest car buy I've ever made. Riding in luxury for less than the price of an average new car. I've had it a month now and love driving it. Lots of safety features and technology.

My experience with John C., salesman was nothing but professional. No high pressure tactics. Made me feel as if I had known him before meeting that day. After a 4 hr drive to get to the dealership everything was as was described to me by phone and internet. Would definitely recommend them to friends.

I love my car. I am glad I went with this car. Compared to my Passat 2001, I am adjusting to the smaller interior. The seat is too high on the sides and area could be more roomier. Also, the trunk is smaller, than my Passat. BUT, the upside is I DO NOT HAVE TO DEAL with the Volkswagen service manager and all their excuses. My Cadillac dealearship is amazing.

Cameron was super knowledgeable about the Audi Q7 we purchased. Would definitely do business in the future. The rest of the staff was great to work with as well.

Just What you'd expect from a Cadillac...Smooth ride with comfort,space and luxury. Whoever owned it previously took great care of the vehicle and it is worth the buy.

Been doing business with Pomoco for quite a few years now. We’ve always been treated fairly and honestly and just as importantly treated as friends. We’ll continue to do business with them.

The Caddilac i have is the best..!! Comfort, Performance, Gas Milage , I have no complaints..!! Go drive one and you will love it. thanks.

We were very satisfied with the salesman, Ryan. He was enjoyable, personable, and comprehensive of our particular needs in searching for a car within our budget. Aside from the accustomed manager/customer wrangling negotiations, the paperwork was handled satisfactorily. Beautiful showroom and great selection of Toyota models.

This Cadillac was best value for the costs. Best drive, best performance. Great riding Suv, great appearance, a car that truly stands out. I am forever a Cadillac buyer.