Good dealership with really good quality vehicles!
by Michael Hales from Magnolia, DE
September 19, 2018
Very good dealership. I've purchased two vehicles from them (summer 2018) and have been very pleased both times.
Check their inventory often, as you'll find there's always a good deal ($$) on a really nice vehicle.
By far the most straightforward vehicle buying experience.
by Calaver from DealerRater.com
November 23, 2018
My father told me about a Denali pickup truck that he was interested at Kent County Motors. He showed up to look at it and right from the start it was a great experience. Very straightforward unlike other places where they give you the run around with pricing and things like that. Even for my father who always finds something negative to say was very pleased with his experience here. I would definitely come back to purchase a vehicle for myself.
We just had the best buying experience imaginable! We have been looking for a Ram 2500 for a while. Initially, we'd planned on purchasing a used vehicle with low mileage that hopefully had been well maintained. It turned out that we'd be able to purchase a brand new vehicle for an excellent price at Novick, and it doesn't end there. Everything was ready to go when we arrived. Aside from signatures and becoming acquainted with the vehicle, there was nothing more to do. There were no awkward sales pitches, no surprise charges ... not one negative thing about the experience! We were treated as valuable customers the entire time by there extremely friendly staff - including the young lady who opened the door for us, the gentleman who prepared our registration documents, the finance manager, and of course, Scott Novick, who was beyond awesome. This is our first Dodge ... and it certainly won't be our last ... and we definitely will return to buy from Novick!
Came in to buy a used car and ended buying a used AND a new car. Vinny Stephano was great! Helped me get exactly what I was looking for and I didnt have to spend hours looking or closing the paperwork out.
I had the pleasure of working with Mike Young and Richie Garchitorena when I bought my first car (just last Monday!).
They were incredibly friendly and welcoming. The entire process was so relaxing and they made everything so easy to understand as well. I really couldn't have asked for a better experience (or better help) buying my first car.
I have been having a lot of problems with my car and because of this my car has been in with Novick and LOT, to say the least and each time I had to take my car there I have NEVER had a problem. They are the ABSOLUTE BEST!!! On point, well informed, courteous, just everything. Frank is the BEST. There is NOTHING negative I can say about anyone at Bob Novick service department! Thanks Guys!
Moe did a great job selling me my first vehicle...I am very pleased with his service and was treated with courtesy and respect I highly recommend him to anybody that needs a car see Moe at Novick Auto Mall
I had one issue with the sales rep (Steven) . He can be very rude and unprofessional over the phone. After dealing with him the Manager Zurly help me out big time. i was upset about having issues with one of the cars i bought from them. Zurly was very Professional even tho i was angry. She was able to make arrangements to get my car fix. it took few weeks, about 3 weeks, but i understand they can be very busy at times. so be patience...Now i am just waiting to get my car out of their shop. i would recommend this space to anyone. if you are looking for cheap used car. plus side they have warrantee on all cars
walked in there yesterday but one car finance to another Steve is a great guy excellent customer service I will recommend anyone to go to this place the great no issues with the cars.. they are even reasonable with offers I made an offer they granted it I walked away a happy customer
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