Used Cadillac SUVs for sale near Arcade, NY

Although I didn't purchase a vehicle from Bobert Basil GMC ,they were easy to deal with and very accommodating. I would definitely select them in the future should the need arise.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

🌟🌟🌟🌟🌟 From Rare Cars to Rare People — This Is the Dealership You Hope to Find Superior Auto Sales & Service — sascars.com Some experiences stay with you, not just because of what you bought, but because of how you were treated along the way. I never imagined myself stepping into the world of rare, high-end performance cars, let alone buying one sight unseen, out of state, and entirely over the phone. It’s the kind of move most people would hesitate to make. But after working with Sarah and Richard at Superior Auto Sales & Service, I can say this with confidence. I wouldn’t want to do it any other way. Let’s start with the car. Not just a Mustang—a 2013 Boss 302 in School Bus Yellow. A track-bred, limited-production, modern legend. The kind of car that turns heads, sparks conversations, and belongs in a collector’s stable. And to their credit, Superior Auto Sales & Service didn’t just offer it. They offered it with class, clarity, and conviction. They’re not moving metal. They’re placing machines into the hands of people who understand their value. And the people behind it? Exceptional doesn’t even come close. Sarah was laser focused from the jump. Calm under pressure, exact in her communication, and relentless when it came to getting every detail right. She didn’t just manage the sale. She owned it. From paperwork to shipping, every step was handled with precision and heart. She made sure the vehicle passed from their hands to mine without a flaw, and that I was informed, comfortable, and confident throughout the process. She was a rock. And let me tell you, that kind of professionalism isn’t taught. It’s natural. Then there’s Richard, this man’s got the kind of character and integrity you don’t find every day. Smooth, steady, and incredibly knowledgeable and honest. He didn’t rush or sugarcoat anything. He walked me through the car as if he were handing over something sacred, and he was. Not a blemish missed. Not a question unanswered. He didn’t just show me the Boss. He made sure I understood what I was receiving. He brought the perfect mix of expert knowledge and personal pride to the experience. Every word from him carried weight, and every action showed care. That kind of attention leaves a lasting mark. Even the front desk team, though we only spoke once over the phone, made an impression. Friendly, energized, and full of warmth. They didn’t treat it like anything routine. They took a moment to genuinely connect before ever talking business. That’s the kind of sincerity you remember. The documentation? Absolute perfection. Clean, complete, organized, ready to hand over to the DMV with zero confusion. The whole process was as smooth as West Virginia moonshine and twice as satisfying. This was my first time buying a vehicle like this online. I didn’t expect to walk away feeling this good. I thought I’d get a car. What I got was a reminder that good people still run honest businesses, and excellence still exists if you know where to look. So if you’re reading this, hear me. Superior Auto Sales & Service isn’t meeting the standard. They’re setting the bar. And they’ve got a customer and a friend for life. George J. Garrett

This car is very important, when it comes to the size of your family.Six people will fit in comfortablely love it every family should buy one of this car.

I’ve purchased two cars from Superior Auto! Great car selections!!! Rich was available and guided the process start to end. I’ve refereed two friends and both friends purchased great cars!!! A gem of a dealership in the southtowns! Ask for Rich!!!

We own two XT 5’s 2017 AWD and 2018 FWD. I can not recommend these vehicles more highly. Eight years with the 2017 and no major issues at all. Regular oil changes and have been diligent with manufacturing recommended services. The vehicle is comfortable, reliable and I am keeping it to the end. 78,500 miles by the way. The 2018 is 6 months old with me. I purchased it with 18,000 miles. Just finished having all fluids flushed, plugs changed out and some high quality tires on it, and look for to owning it for the long haul. I am very impressed with these vehicles. They feel solid in inclimate weather, handle exceptionally well and the fit and feel are top notch!

Great company, honest and trustworthy. Always there when needed. Very knowledgeable and fair pricing. Definitely my garage/dealer of choice.

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

Jamie was pleasant. Lounge area is comfortable and warm. Waited 1.5 hours for an inspection which did seem way too long for a morning appointment on a Tuesday.

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

i bought a used ford focus last year and the sales team was fantastic. i always get treated like a friend there. thank you tony mccarthy!

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

they are the best. Friendly and professional. I would recommend them for buying a new or used car and service.

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

Great overall performance on the part of Joe Basil Chevrolet,service advisor Mike Witmer was knowledgeable and delivered the car as promised.

Josh was great! I called in morning...to pickup windshield wipers...picked up later in the day....and Josh helped to remove the damaged wipers and put on the new ones, he didn't have to do that. I appreciative the help and kindness. Thank you Gina Tedesco

Having owned 1 srx and 2 xt5. Now an xt4, I think it is the most appealing. My loaded sport has all the luxury and safety features. I drive it in sport for kicks, and 2wd for economy. If you don't need cargo space but like the xt5, go for it! Enjoy!

I’ve leased or bought 4 vehicles from Robert Basil over the last 10 years. Madison has sold me my last 2. She’s been great. Very helpful. Always willing to find the answers to your questions. I especially like the “engine for life” warranty on used vehicles. It has come in handy a few times.

Fantastic service as always. Jason Vitez the service manager is a professional, courteous and knowledgeable, a pleasure to work with. I would recommend, and have, to all friends and family

The ride is the best ride I ever had I have had many Cadillacs and the comfort is amazing little pricey but well worth it.

They had my dream Jeep Willys edition!! Great sales team and easy buying experience! Worth the drive!

The Cadillac XT4 Is a good SUV,it just falls a little short in some categories that could make it great.A little better performance.better quaity interior pieces and some reliably issues.

I just purchased a 2007 Mustang from Peter Kay auto sales and couldn’t be more happy. I was processed through Bill at the Hamburg location and would 100% recommend him. Best customer decide by an individual that I have ever experienced!! Thank you Bill from Peter Kay’s.

This is my 2nd SRX Performance, unfortunately my first, a 2014, was totaled on a back road here in Southern Lancaster County PA. That car rolled and flipped during the crash that I WALKED AWAY FROM!! Thanks go to all the airbags in the Cadilac!! That wreck convinced my to buy the 2015 I presently own. I currently have over 204,000 miles on my car that I have driven all over the country as a traveling electrician and the dependability of this vehicle has been unmatched from any other vehicle I have owned. That being said, the only thing that has let me down is the CUE screen. Seems as if the screen internally separating was a known issue that GM/Cadillac left us hanging on. It's a very expensive repair from Cadillac but can be fixed if you have the time and mechanical ability fairly inexpensively. I'm sure I have the capability to purchase a new aftermarket screen and repair it, just don't have the time nor the desire at this point to go through all the hassle. Again, Cadillac should have already fixed this problem but unfortunately they ignored it. I'm actually looking for another low mileage SRX to have on standby for when or if my current car fails me.

Dave is a no pressure salesperson. Made me feel comfortable with my decision,he explained everything with my car, how to proceed with the sale, answered all my questions. Paperwork explained before signing. Got my car and loving it

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

Gave me what I wanted for my trade in, no hassle salesman, paper work was quick and easy. Overall great experience. Definitely going back to buy my next vehicle

We wanted to downsize from a 2020 Buick Encore . . . so we did! As a GM customer for 50 years, we leaned towards an Envision, but were turned off by its foreign origin. Although, I was aware of the somewhat mediocre reviews of the '23 XT4, we drove the '24 and found it much improved. Quiet, comfortable, stylish with a unique infotainment system and very peppy with the 2.0 Turbo. We are very happy with this crossover, especially since it's been getting great mileage (30+mpg).

Mike Walko and Ken Oswald are excellent. They are friendly, respectful, and endlessly helpful and patient. This is why we have bought four automobiles there.

I needed a state inspection. I did not have an appointment, but i was in and out within an hour. I will return!

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

The entire staff is highly effective. All my needs were met. It was fun. Take a look.

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

The Joe Basil Dealership salesman was awesome, wasn't pushy and heard what i needed in a car. drove a car loved the car, thought about it overnight but the car sold before i could get back. Salesman called me right away and advised of the sale and that he would look into see if they had anything else i was interested in. Always pleasant and a smile.

My experience was very good. Gavin was a good salesperson. However, I would NEVER EVER recommend a salesperson to tell ANY customer to put down $14,000 which was incredibly obscene for a down payment on a 3 year lease. You should NEVER be that hungry for a commission. My favorite salesperson that I knew for 35 years at West Herr East Aurora would never recommend that to me. That is the trust you build with your salesperson-customer relationship. If I had to do this all over again--I definitely would NOT. It was too late to back out of this deal. Basil is known for great deals, and this was definitely NOT a great deal no matter how you spin it. I was under much pressure myself to get a new car due to previous lease expiring, tariffs coming into the mix soon and my mom having cancer with only a few months to live. But, this scenario will never happen again, I will make sure of that.

No issues and it is much better than electric cars. Safer and much less expensive to own. Also much more convenient for normal driving .Not weekly range anxiety as I had when I owned an electric car. Never buy electric again.