Used Cadillac SUVs for sale near Durham, NC

I worked with Bryan and he was an excellent salesperson with not only great knowledge of the vehicles and company but also took great care to ensure I had as much information available to make my decision. Very personable and great to talk to! After my purchase, I returned for an Encore Delivery appointment in which Joseph and I went over all the features of the car. This was really great in understanding my new car, especially since I had never owned a Subaru before.

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

CASEY COOPER'S CUSTOMER SERVICE WAS ABSOLUTELY EXTRODINARY AS IT HAS BEEN SINCE 2009 WHEN I PURCHASED MY RX300

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

Everyone that helped us were great! Very nice and clean car dealership. I would highly recommend them to everyone I know and will be purchasing any future vehicles from them.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

Straightforward easy experience! A pleasure to work with. The team was not pushy and very reasonable and respective. Quick and effortless process.

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

Excellent services by all employees from service to sells. Would highly recommend this dealership to family and friends. I would also continue visiting this dealership.

The XT5 has met all of our expectations in handling, performance and comfort. The 3.6 engine has excellent mileage and power. Interior is very comfortable and stylish. The XT5 appearance does distinguish itself from a lot of SUV's out there. I bought vehicle from a lease return and it looks like it belongs on the show room floor

Very courteous, attentive and direct. Very respectful and treated me like royalty. Their process was fast and efficient. Everyone in office was was very courteous. Great cars. I’m very happy with my car purchase.

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

Second time buying from D45. Great experience again. First purchase a VW Passat in great shape. This time an Audi A4, again in great condition and fair pricing. Convenient location and very easy to deal with. Wouldn't hesitate to do business there again.

We own two XT 5’s 2017 AWD and 2018 FWD. I can not recommend these vehicles more highly. Eight years with the 2017 and no major issues at all. Regular oil changes and have been diligent with manufacturing recommended services. The vehicle is comfortable, reliable and I am keeping it to the end. 78,500 miles by the way. The 2018 is 6 months old with me. I purchased it with 18,000 miles. Just finished having all fluids flushed, plugs changed out and some high quality tires on it, and look for to owning it for the long haul. I am very impressed with these vehicles. They feel solid in inclimate weather, handle exceptionally well and the fit and feel are top notch!

Johanny was great to deal with. My speak my language, she was very through explaining all the details. I love my 2008 Chevy work van with great financing and low down payments. No leaky no leaky. Habla Español

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

Went to Crossroads to have my wife test drive a couple of cars but wasn't in a rush to buy one. Luby was our salesman and he was FANTASTIC. He's been at this dealership a long time and he knows his stuff. He's not a high pressure salesman, answered every question we had, and really went the extra mile in customer service. He worked with the finance department to get my deal done, despite some negative equity in the car I was trading in. I couldn't have gotten a better deal anywhere else. And I know I wouldn't have gotten better customer service anywhere else. Took the car in today to have detail work done on it, and they gave me a loaner to drive while they did the work. Once again, customer service was second to none. We're loving the 2017 QX70 and HIGHLY RECOMMEND Crossroads Infiniti. Go see Luby and he'll take care of you.

Excellent experience with the service department. I was surprised they had such a nice waiting area with snacks and delicious coffee. My service advisor Varick provided excellent customer service. He was very helpful and went over my tires, battery, and more. Everyone I encountered was friendly and made me sure I was comfortable. I feel like they really care about the safety of my vehicle and my business.

I’ve owned 8 vehicles in my lifetime and have driven about 30 different cars, and I can confidently say the 2018 Cadillac XT5 is literally the best-handling car I’ve ever driven. Cadillac has truly mastered the balance between performance, comfort, and luxury with this model. Driving Experience: The handling is exceptional—smooth, responsive, and surprisingly agile for a midsize SUV. Whether on city streets, highways, or winding roads, the XT5 stays composed and feels incredibly secure. The suspension does an excellent job of absorbing bumps while maintaining a sporty, controlled ride. Interior & Comfort: The interior design is second to none. The XT5's cabin is on par with any top luxury brand I’ve encountered. Premium materials like leather seating, soft-touch surfaces, and tasteful accents create a space that feels both stylish and sophisticated. The seats are extremely comfortable, even on longer drives, and there's plenty of room for passengers to stretch out. Features & Amenities: This car comes loaded with luxury-level amenities, yet it’s far more affordable than similar options that can cost 20-30% more. Features like the intuitive infotainment system, touchscreen controls, Bose premium sound system, and Apple CarPlay/Android Auto integration make it feel modern and connected. Add in conveniences like a hands-free liftgate, heated/ventilated seats, and an easy-to-use navigation system, and you’re getting serious value for your money. What I Loved: Top-notch handling and ride quality Gorgeous, luxury-grade interior design Spacious and comfortable seating for both driver and passengers Outstanding features and amenities for the price What Could Be Better: While the infotainment system is great, there’s a slight learning curve at first. Overall Thoughts: The 2018 Cadillac XT5 is a near-perfect blend of luxury, performance, and practicality. For anyone considering a luxury SUV but hoping to avoid overpaying, this car is an absolute gem. It competes confidently with more expensive brands and exceeds expectations on almost every level. I couldn’t be happier with my experience and highly recommend it to other shoppers.

Great Communication and Fantastic Vehicle selection and Thorough Service Department and Sales Consultants, Recommended this Dealership

I purchased the 2020 Cadillac XT5 midsize crossover based on the stylish looks, comfortable ride and optional V6 engine which takes regular gas. The panoramic sunroof, electronic precision shifter and interior design adds to the overall driving experience. The ride is good, but there is more road noise than expected probably due to no under carriage engine shield which makes the cabin not as isolated as it could be. Also there should be as standard equipment a rear mirror camera due to poor visibility. It appears many used Cadillac XT5 have some minor rear damage when checking the Carfax report.

Truly an efficient and effective experience at this dealership. This was my first experience with Thompson Buick Cadillac and given how things went, it will not be my last. I made it clear that I came ready to buy and they responded in a manner that let me know they heard me. I guess it explains why so many people were there the day I was there.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Very smooth and straight forward process! My sales guy, Hunter, was great to do business with.

I really enjoy driving this vehicle it is a daily driver I had to modify the exhaust because a weld broke after someone else cut the resonators off thinking it was the cats I bet they felt great at the scrap yard but any way it just rolled over to 200k a few days ago it still performs great I put drilled and slotted rotors then put new cats and AutoZone bought pipe for duels it sounds obnoxious and angry I think the srx was held back and could have produced an excellent sport vehicle as for the brakes since the new rotors I havent had any issues still OEM calipers I was behind a vehicle that was on a cars but and it stopped suddenly the only thing I could do was stand on the breaks then I let off gassed hard as I swerved around the 2012 srx was still solid and reliable and I squeezed a camel through an eye hole it gave me a real rush of adrenaline and made me realize this car is just a wee bit more than I thought

This was the first dealership that could get me approved! Brett in finance was super helpful!

Having owned 1 srx and 2 xt5. Now an xt4, I think it is the most appealing. My loaded sport has all the luxury and safety features. I drive it in sport for kicks, and 2wd for economy. If you don't need cargo space but like the xt5, go for it! Enjoy!

Amazing, caring and knowledgeable sales team! From working with Allan, salesman to find the perfect vehicle, to Kianoosh, sales manager and Tony, General manager, this was the best car buying experience I have ever had! Straightforward, now hassling, price reasonable and they worked fast. I’ve been at dealerships for 6-8 hours buying this took literally 2 hours including test drive. No pressure to buy additional packages. Great communication from the initial email with Allan online about the car! Helpful tips from the General Manager about financing. I didn’t feel treated differently as woman or taken advantage of. If you are looking for a used vehicle please check them out! I love the fact the GM Tony was hands on often you never see them! Call Allan and get started. I have my dream car!!

This is my 2nd SRX Performance, unfortunately my first, a 2014, was totaled on a back road here in Southern Lancaster County PA. That car rolled and flipped during the crash that I WALKED AWAY FROM!! Thanks go to all the airbags in the Cadilac!! That wreck convinced my to buy the 2015 I presently own. I currently have over 204,000 miles on my car that I have driven all over the country as a traveling electrician and the dependability of this vehicle has been unmatched from any other vehicle I have owned. That being said, the only thing that has let me down is the CUE screen. Seems as if the screen internally separating was a known issue that GM/Cadillac left us hanging on. It's a very expensive repair from Cadillac but can be fixed if you have the time and mechanical ability fairly inexpensively. I'm sure I have the capability to purchase a new aftermarket screen and repair it, just don't have the time nor the desire at this point to go through all the hassle. Again, Cadillac should have already fixed this problem but unfortunately they ignored it. I'm actually looking for another low mileage SRX to have on standby for when or if my current car fails me.

I went in originally to purchase a pre-owned vehicle for my new business, but ended up buying a new one! I pulled up and was greeted by Sal on the lot. We talked about what I was interested in and what it would be used for. We actually talked about everything! Sal was very personable and easy going, making the process very easy and uncomplicated. There was some back and forth in the buying process, but that's to be expected. Overall an enjoyable experience.

I bought a 2012 SRX Luxury and have owned it for 3 years. When I bought it I had roughly over 80 thousand miles on it and today I have roughly 117,000 miles. The ride itself is smooth and the range when I'm taking long highway trips seems to be a little over 400 miles before needing more fuel. Some of the issues I have had to fix include replacing both front wheel bearings, replacing the mass air flow sensor that was triggering the check engine light, adding freon to the Air conditioning system, and more recently I had a check engine code triggered by the cam shaft extending to far which reset itself after performing an oil change and making sure there was adequate amount of oil which was the first trouble shooting step when hooking up the OBD reader. Having never been one to work on my own car I took it upon myself to learn how to fix these problems myself by watching Youtube videos. In the three years I've owned the car I have not yet had to take it into a mechanic and I perform my own oil changes roughly every 3 to 5 thousand miles. Its a great comfortable family car that has been reliable the issues I've had would seem to be consistent with any car that over 10 years old.

I was contact Mr Jake Henshaw in the Raleigh N.C. store who was very professional and provided me with the best car buying experience that I?ve ever had. After identifying what I was looking for in a car he was able to provide me with several option which helped with my selection. Mr Henshaw followed the Car Max procedure which covered a detailed outline that indeed provided a very smooth and thorough handling of all paperwork within a timely fashion. I rate Mr Henshaw 5+

The vehicle has been good so far. I like the handling and style. I would like to see a little more padding on the console where my knee rests. It would make it more comfortable. The seats could use a little work also. I have a Ram truck and the seats are more comfortable.

Easy appointment made on line. Always on time. Friendly staff. Knowledgeable service technicians. Never try to oversell. I?ve been a customer for over twelve years and have bought two new vehicles from them without any problems.

I'm compelled to share my good experience at this Carmax dealership. I ordered my car from their Fayetteville store with a free transfer. They kept me informed through text and email of the transfer status. I could have waited for a call but since I knew it arrived I called to schedule a test drive. I had applied online for financing and was approved with little detail but when I called to see if they would transfer to Fayetteville they asked similar questions and got the finalized approval. The salesman on the phone had an instant approval with 3 term options and the corresponding interest rate. He told me what the payment would be. In the end the payment was exactly as they quoted by phone. I expected to be in and out but spent 4 hours there. That probably wasn't normal though. The salesman Bob and I talked too much and he messed up our address in the computer. It happens. The other slowdown was the slight difference between the drivers license name and the credit app name. Oddly enough those small mistakes cost us an extra hour and a half. It happens. Meanwhile during the test drive I noticed a vibration on the highway over 60mph. They decided to have it looked at while we were there and rebalance the tires as well as resurfacing the front rotors. I was honestly surprised that they did the rotors. I didnt mention anything about them. I thought it was just the tires. In the end the vehicle took longer than the purchase process. It was quite an operation they had. They've really streamlined their processes. The financing, trade-in process, transfer process, detailing process, service process etc. Were really wild to see in action. The things I loved: The approval and disclosure process of financing. The transfer process. The minimization of paperwork. The teamwork process of communication. The dealership itself. The cars are all open to look in and sit in without a need for a salesman to get keys. No need for proof of income with fair to less than fair credit. Free coffee and bottled water. Fixing issues on the car while we complete the purchase and paperwork. The cons: small mistakes made very long wait. I'm quicker than them at moving the process forward. No negotiation price is a little high. Tips: as with everything in life do your due diligence. Inspect the car thoroughly. Utilize their carfax and recall information. Consider selling your car elsewhere for more money if you paid off your trade. Push along the process if you want it to go faster. Dont buy their gap insurance. Its overpriced and negates a good deal. Consider an outside warranty company for a better price. Realize a well placed call will hurry the process and verify what one person told you as being true. Place a hold on a vehicle you like for 7 days for free. Apply online to streamline the process.

The Cadillac XT4 Is a good SUV,it just falls a little short in some categories that could make it great.A little better performance.better quaity interior pieces and some reliably issues.