Was looking at a used 14 Tahoe that was just Traded in. Was in Contact with Charlie . He was very helpful in returning emails . Though the price was Right and Tahoe was in Excellent Condition . I owed to much on my current Tahoe so the numbers didn't work for me. I would highly recommend this dealership and Charlie .
My experience was great. I have been looking around for a new truck for a couple of Months, and had a pretty good idea of what I wanted. When I showed up at Genesee Valley I found The Truck that I wanted without any hassles. Sales Consultant Mike Privitera walked me through the process and in no time I had purchased a Hemi 1500 Ram Quad Cab. When I picked up The Truck Mike Privitera thoroughly walked me through all of bells and whistles that come with a brand new vehicle. Highly recommend Genesee Valley.
I recently went into West Herr to check out prices and information on possibly purchasing my leased 2016 228 convertible. I had no intention of purchasing a car that day. I was checking out the various possibilities for what I might do after my lease ran out. I had even entertained the possibility of buying a lesser brand off lease vehicle for my use which is not much as I am nearing 84 and drive about 4k miles a year.
Kyle Walsh offered to assist me and did so beautifully. He answered every question and gave me several possibilities of what I could do about just turning the car back in and buying something else or purchasing my current car and what that would take, interest-rates and all of that. He
was very thorough about making sure that I understood which I appreciate . It wasn’t till we had been working together for approximately an hour that he asked if I had thought about leasing a new BMW and I told him I didn’t think I could afford it. He said well let’s check it out and he began to go through the roster of vehicles that were available on the lot. As it happened he came upon a 2018 X2 and showed me how leasing that car was actually the best possibility for me. And I agreed. We arrived at a cost That appealed to me and we made the deal. They actually prepared the car that afternoon so that I had the car the same day. I bought the car actually without having even driven it, so unlike me.
I appreciated Kyle’s easy attitude and his respecting that I didn’t need or want to be pushed. He and Resident Genius Mitch help unload my old car into the new car and I was off. I think I will be very happy athough I’ve only driven the car one day as I live in New York City but leave my car in Rochester at my daughter’s. I’ve had enough of getting my car trashed in the Big Apple. Oh well…… Russell
I found a car which I was very much interested in and was ready and prepared to buy. But the salesman went to talk to his supervisor and came back with a ridiculous offer for my vehicle. I was offended and turned off. I left, went to another dealership, was offered 2000 dollars more for my vehicle and bought one the following day.
I have dealt with Rick Gross for my last 4 cars. He. Makes sure make an Informed decision o n the car I purchase. He always makes sure I know know all the ins and outs of the vehicle and fixes all the settings and connects my devices.. He always is available for any questions..I feel free to stop in for help. I WILL be back to Rick in 3 years when my lease is up.
This is our second time leasing a Acura RDX. We love the RDX, and the Acura dealership is awesome. I just picked up the 2019 RDX at the end of October. I already know the service department is great, as we used it for oil changes on the last Acura we leased from this dealership.
We love Christopher Wood, and I hope he does not mind me contacting him with minor questions about my very technical RDX.. He is great to work with. I like being able to go back to the same person I have worked with in the past.
All is good
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