Our sales person Zach was helpful and never pushy and as always the owner Jim was friendly and helped made our transition to a new vehicle painless. This is the 4th vehicle I have bought through this dealership and I would not go anywhere else.
Buying a car can be a real hassle with long negotiating sessions and complicated pricing. Not at Berkshire Mazda, Zack, the salesperson was straightforward and easy to deal with. We felt that we were given their best price right away and a fair deal on our trade-in also. I would recommend BErkshire Mazda to anyone.
I can't say enough to the staff-all that helped me Zach, Scott and Josh. All outstanding and very helpful!! I didn't have the ideal situation for buying but they did their magic and helped me to be in a reliable new vehicle. Thank you!!
This dealership is amazing ! They are professional, friendly, organized and make the car buying/leasing experience easy. Zachary worked out all the details for us, with minimal effort on our part. They make you feel like they are there to help and not pressure . This dealership is a breath of fresh air compared to all I went to in the capital district of NY.
This is the second Jeep I've bought from Stephens. I was bummed when I totaled my three-year-old Cherokee Latitude. But it turned out to be a blessing in disguise when Caccious, Jason, Blake and Jeremy were able to get me into my bucket list Jeep - a fierce-as-all-get=out Wrangler Unlimited Sport. i couldn't be happier with the help they provided and the truck itself. These guys are first class- no pressure, no hassle. They just want to match you with the vehicle that you'll love. Thanks guys!
This is my second time purchasing a vehicle from Stephens CDJR. It's a very friendly atmosphere with no pushy sales! Blake, Jason and Jeremy are very helpful and knowledgeable. Thanks you guys!!!! I love my new Cherokee!
Staff was very helpful and thorough with all the vehicle information. Excellent customer service. Didn't take too long to do all the paperwork. I'd recommend this dealership and staff to everyone. Love all the options.
I purchased a used vehicle from this dealership. The sales personnel were personable, friendly, and helpful. I scheduled a test drive and the car was out and ready when I arrived. They appraised my trade in while I tested the vehicle. They offered a fair trade in and gave me all the time I needed to examine and evaluate the vehicle I was interested in. They made a very fair market offer. Overall it was an excellent experience. I highly recommend this dealership.
Caccious made buying my 2017 Jeep Renegade an easy process. He was very helpful and made buying a car a pleasant experience. I will tell anyone and everyone to go to Stephens and ask for him!! We had friends tell us they worked with Caccious and to ask for him as well. So glad I did!! So so happy!! Thank you!!
Came in looking for a used truck. The salesman, Ryan Brewer, patiently and clearly pointed out that a new vehicle was best for me. Followed his advise and drove out the same day with a new Silverado. Professionalservice from sales to completion of deal. Very pleased.
I my opinion Ryan Brewer is by far one of the best salesmen I have dealt with. He spent time getting to know our vehicle needs before he suggested alternitives. Ryan went the extra mile in the buying process and after the sale follows up to make sure everything is going well.
The Burke staff made the experience quite pleasant.
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