My wife and I just bought a used vehicle from them and we couldn't be happier! Brian(our saleman) and Ethan(finance guy) made the process of buying a car very quick and painless! I highly recommend them and will definitely be doing business with them again in the future!
We asked for a car to be held as we would drive from out of state to look at it and purchase. The car we went there for had some expensive repair that needed done and we wished they had told us about that prior to us driving 5 hours to SD. But they gave us a great deal on a similar vehicle and Scott The Old Guy Service was great. We we’re pleased with the car we got and their efforts in helping us.
I jumped out of the car- The Old Guy Scott approached us and told me to ask if I had questions but stepped back and let us browse. When we found a couple he was glad to get keys and let us drive. He offered the history report and and was quick to address a couple issues on the Toyota 4Runner. Ben in finance got us a great rate and so happy with the extended warranty presented to us. Everyone was pleasant and smiling and the Old Guy Scott bought us soda. We actually enjoyed buying!
I am sooooo pleased with the customer service and inventory that J&R has we were treated like good old friends . We have now purchased 4 vehicles form them and they stand behind there product. Keep up the good job. Even the older gentilmen helped us with a sale after the shop was closed . THANK YOU SOOOOOO MUCH!!!
Barry was very professional and responded in a timely manner. He let me know his schedule so I could phone him for some more info on the car. He was straight up with me about my current car's value and told me they welcome trades. Even though I did not do the trade, I will continue to check out their inventory for a possible future transaction.
The lot is good and the sales people were exceptional. We went between the East and West lots looking at small fuel efficient SUVs. Dave and Scott were a lot of help telling us what was in their inventory and letting us test drive multiple vehicles. We eventually bought a Buick Rainer that we had not even looked at but saw the first time. My God what a process that was trying to decide between so many that fit what we were looking for.
Hate car shopping, but Court made it pleasant by listening to our needs, and he delivered beyond our expectations. What was wanted wasn't available, but knowing what we desired, Court patiently provided us with alternatives that could meet our needs/wants until we found just what worked for us. He thoroughly explained every vehicle's functions and features. He also understood our limitations, and the dealers' finance person got us to the monthly payment we could afford. We understand there's a process the dealers use, and that's okay, but Carswap never exerted pressure through the entire process as some larger dealerships have a tendency to do.
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