I am very happy to deal with Koons of Tysons Corner GMC Buick Chevrolet and specifically with Mr. Macks who did a great job and provid everything on time and completed a special deal and now I’m enjoying my new car very much .. Thank Macks for everything you did ... I would definitely recommend this delarship to everyone.
Got an appointment within a reasonable time. Upon arrival, my Enclave was taken immediately and the problem was diagnosed within 45 minutes. The rear evaporator was leaking and required replacement. It was replaced under warranty with no charge to me. The service manager also noticed that the car was due for inspection soon and and was inspected at my direction. No hassle, great service!
I was emailing sait for a few weeks. As soon as we arrived at the dealership he made us feel welcome , he is a Super friendly. Paper work was super quick. Walked out there with a new car quicker then what it took me to walk into place.
I leased Chevy Traverse in 2017 from this dealership when it was Manassas Chevrolet and had a bad experience. This time wanted to buy a Cruze. Every step went without any issue. Sales Associate Carlos was very professional and nice. Austin in finance answered all my concerns and was very professional. It was overall very good experience.
Spent a little longer there than expected but understandably so, they were pretty busy. Good experience nonetheless. Staff was friendly, process was painless. I would recommend the dealership and Ahmed to others.
Barbara was our service advisor. She was so caring and remembered that my husband had been in the hospital and asked me how we were doing when I called to check on our car. She also was honest about the services we needed and did not try to sell us something not necessary for our car. When we picked up our car, it was beautifully clean and had been washed and the gentleman who walked me to the cashier and pulled our car up front for us was so very kind, personable and courteous. Top notch customer service all around! We will definitely return! Thank you! Keep up the great work!
Russ Brown was great to work with. No pressure sales, knowledgeable and friendly. Very painless buying process. I would highly recommend this dealership for a fast and easy process. Thanks Russ!
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