This company always goes above and beyond for all of their customers.
A Wonderful Car to own
by David TN from Spring City, TN
January 10, 2019
In Sept 2018 I was looking for a SUV and the Chevy Equinox met all my requirements. I purchased it for a fair price and it's January 2019 and 35,000 miles later I am still happy with my Equinox. I have had no issues except with the Michelin tires having to be replaced at 24,000 miles. Michelin pro-rated the tires and a new set cost me $400.00 plus tax and mounting/balance. I am very satisfied with my Equinox.
I required a loaner car as my airbag recall was tended to. Very pleasant, called me about my inspection sticker. I approved to have it done. I received a call half way through the day my car was ready. Loved being informed.
VERY Happy After 14 Months
by CEEWBEE from Richardson, TX
December 31, 2018
Excellent small crossover offers great mileage (averaging 29mpg city, and just completed 800-mile holiday trip at 34mpg that included hilly terrain.) Leather seats are a bit stiff, but everyrhing else is great.
All 4 tires started to leak air at the same time, fronts being the worst in that they fell out of spec for the FR tire within 2 days and 4 days for the FL. Rear tires also lost air but would take much longer to go out of spec.
Aluminum rims were causing the problem die to weather corrosion.
Turned car in ! 9 AM, had it delivered back, repaired, in about 3 hours. Excellent Service and Quality.
by Shalisha from Oklahoma
January 10, 2019
This car has been everything! I wanted a vehicle I could feel safe in and would get me where ever I needed with out a problem. It has all wheel drive which is great in the state I live in. It has plenty of room and it’s very sleek inside. I’m so happy I made this purchase.
It is always an enjoyable experience at the Mort Backus & Sons dealership while waiting for an oil change. Nice atmosphere in the lounge area including coffee and other drinks, soft seating arrangements and a tv to entertain. I am always greeted by all employees who go out of their way to say "hello", maintaining the legacy of the establishment as taught by Mr. Mort Backus in his early history and maintained today. More organizations should adopt these simple but much-appreciated measures for their customers.
Better (2017) than Honda CRV (2015)
by Tg1625 from South Bend IN
January 10, 2019
Bought a 2017 LT Equinox AWD in 2019
1) Quieter than CRV (5)
2) Braking is smoother than CRV (5)
3) Engines about equivalent (4)
4) Anti-lock brake on snow/ice condition better than CRV (5)
5) Mylink does not allow installing Carplay - worse than CRV (3) - have to rely on my wife's i-phone on a trip. I will give CRV a (4)
6) Back seat cannot recline - CRV reclines by ~2 inches (3) - only if I have to sit in the back
7) Reliability - TBD (CRV's battery died after 3.5 yrs)
8) Value: I paid ~$27 K in 2015 for a new CRV with AWD and ~$16K for this used Equinox (7400 miles) almost like new. I have been impressed except for the Carplay availability.
Not just this visit but every time we go there we are treated with courtesy and professionalism. This time it was the body shop, in the past it was the service department, and sales. Can't say enough good about them.
Best car yet that I have owned. Heated seats, auto
by Queen Janet from Trotwood, oh
January 9, 2019
My previous car was a 2011 equinox just upgraded to a 2017 equinox. I love this car. Make and model. Comfy and my faves color..get one...
Great Place,comfortable and up front and friendly.
Worst car I have ever had
by Kae from Norfolk, Ne
December 27, 2018
A New 2018 have not had it for a year and on Christmas this had me on the side of the road with three children for a hour. It was towed back to the dealership and they say I have oil in the antifreeze tank and the part is back order nation wide. I don’t want it back I want something new . It’s crazy three times in the shop and not over 30,000 miles. Now what Chevy
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