We have been buying from John for years. He has made our experience with Grogan a pleasure and will not purchase anywhere else. The accounting department was ready for us when we came in and made things quick. We have never experienced any issues and don???t intend to based on the level of service Grogans employees provide. Thanks!
You definitely need to talk to Mia Knicely at Yark Subaru. She is the best at what she does, taking care of the customer. Financing department is super too! They are thorough and get you on your way fast.
Dave went above and beyond to get the truck I purchased ready by staying late and making my pick-up go smoothly even on his day off. He had everything in order for a smooth and effortless pick-up of my new truck!!
So I thought that this experience was going to be long, confusing and tedious but it was just the opposite. Grant Misson and the sales staff were nothing but friendly and straightforward. I had a very pleasant experience and walked away with the car I wanted at the price I could work with..
We bought a 2018 CRV AWD and this is the third vehicle we purchased from Arthur Sujaritch. Arthur was very helpful, friendly, pleasant to work with.We traded in an Odyssey and we believe we got a deal . Arthur went out of his way to accomodate our needs. He is an excellent salesman and one heck of a human being. Thank you Arthur.
Called Dave White Acura with multiple electronic failures. Secured an immediate appointment and everything was fixed the next morning. In addition, they provided a loaner vehicle as a courtesy. Everything was covered by the warranty and car was picked up in spotless recently cleaned shape. Scott, provided excellent service
I was looking for a Honda Fit and found many listings online. I emailed several asking for the VIN or Carfax. One kept saying it would send a VIN but never did. Another insisted I should call him first. Charlie's stood out because far from hiding, it had posted the Carfax in its listing.
It was a good history, so I emailed late Friday night to say I was interested. Larry responded by email first thing Saturday morning, giving his cell number.
By the time I called he was taking the car to be checked out. When I asked if there was room to negotiate on the price, he said there was some and he'd know more after the inspection. He called back to say that it needed new tires, so he'd gone ahead and had them put on.
He then warned me that it had a broken side mirror and detailed a few cosmetic issues (it was a 2007 model) and quoted a very fair price. My wife and I drove down from Ann Arbor and he handed over the keys for a test drive. All went well and we came back to close the deal.
Matt handled the paperwork very professionally, including the Michigan title application. There were no surprises - the price was exactly as agreed. We got a great car at a great price, and had the best car-buying experience of our lives.
Thank you Larry, Matt, and everyone at Charlie's!
After 2 days they gave us a car to drive. Has to figure out what was wrong, order parts. Had the car Monday morning to Friday afternoon. New car only have had since April. Were told it would be clean and have fuel in it. Was clean but told ???you will have to get gas!??? Fuel light was on when I got in. Was not happy at all with the overall way thru handled the situation!!!!
Blaine was very helpful and was not pushy at all. He took his time to explain everything and did not rush me in the slightest. He applied all possible discounts for me to give the best possible price. Conor was quick and got me out of there with no confusion. I am enjoying my new vehicle and will recommend Yark to anyone I know looking for a good vehicle. Thanks again, Blaine and Conor!
I walked in Thursday and drove off with a vehicle thanks to Michael White I had a great experience I would recommend a family member or friend there anytime. He actually took his time and really showed that he cared.
During a previous visit, it was discovered my car had loose sway bar links, needed a coolant flush, and the tire sensor was not working. After the work, I can drive with confidence again.
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