Everything went fairly smooth. Processing the purchase took a little over an hour. At other dealerships it can take 3-4 hours.
I forgot to inquire about the 2nd key until ready to drive away and was informed it only came with ONE key..............ask this question before you buy as this particular key costs around $300.
Overall a fair price for what is a great car! Would have been better with 2 keys like I was assuming. If it came with 2 keys I would give them 5*'s!
Bought a car and had to get some repairs done after 5 months of having it because it is not included with my warranty. They need to do full car inspections before they let customers drive off the lot. Il probably trade the car in after one more year.
My husband and I drove down from the Chattanooga area to look at a Suburban we found online. When we arrived we saw that they had added another to their inventory. We fell in love with it. We were going to trade in our vehicle to purchase the Suburban. We ran into a situation with it that we as experienced car buyers had never experienced. They helped us think of a solution. Once we resolved that issue, another issue that was new for them popped up with the vehicle we wanted to buy. Ray and Miguel had worked past closing and went above and beyond to get us in a vehicle to come home after we sold ours. This was definitely an unusual experience, but the level of customer service was amazing!! We would highly recommend Hertz Car Sales Stone Mountain to anyone!!!
We were greeted by Mark he started the process,next Angelo helped with the test drive and explanation of all the car features,satisfied we purchased a car,Financing Dept. was Great also,Good Team Work thank you all,for Good Customer Service
Very smooth first time car buying experience. Patrick helped me to find a perfect car but unfortunately it had a minor recall and the part was back ordered. Patrick and the owner worked with me to find a different car and even matched the price of the one I wanted originally. I financed through my credit union so I was literally in and out within 30 minutes the day I came to actually purchase the car. I am very satisfied and would definitely recommend Hertz Car Sales!
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