The customer service is what brought me in to Tracy's. I had heard such good things about their many deals, their courtesies, no-pressure, I was not disappointed! They seemed like friends the minute I walked through the door. I can't say enough. I will keep purchasing my VW from Tracy!!!
The letter said it would take an hour for service but only took a half hour . Everyone was very helpful , especially a young man named Fred Gouveia , who was checking on my car and had it brought out to me after service was complete . Excellent Experience !
This review is written on behalf of myself and Del Mar Vacations. Our company came to Marty's in hopes of purchasing 4 new trucks, after getting the run around from other dealerships it was refreshing to come here and have it be hassle free. Mike worked incredibly hard and got us our trucks in record time! I was so impressed with how well he treated our company, I personally went back for myself! Shopping for any type of vehicle can be a frustrating process for business or personal use, and I am so thankful that Mike and the team at Marty's understands their customers needs. I will always highly recommend this dealership!
It started a couple weeks ago with my purchase that didn't work out due to not having the right vehicle on the lot. But he not only stayed very professional, he was still very friendly. He spoke to me on a level that was not abrupt, but more on a friendship. When my husband said he wanted a new car. We could have went back to our previous dealer. But instead went back to Frank because of his demeanor and care for our family and our needs. THANKS Frank! You really did a great job! We love our new Cruze!
My son and I have been buying new trucks from Robertsons GMC for over 14 years and have never been disappointed. We keep coming back for the great service and the friendly reception we get every time we enter the dealership. Mark Lowney is outstanding with his knowledge and courteous handling of all our transactions. The service crew are professional and very helpful. I highly recommend Robertsons for your truck needs.
I would highly recommend this dealership. Josh Recupero was a low pressure sales person and he truly knew the vehicles he sells. He did an excellent job finding the exact truck I wanted at the best possible price. I also appreciated the extra effort he made to bring my truck up to Metropolitan Truck Center in Stoughton to have the plow installed. It saved me a huge hassle.
This. Dealership is gem in the area. Fourth auto I bought here. Service is top notch.
They always do there very best to please the customer.
Sales staff is very respectful as they are helpful.
I thought this type of a dealership was only in history books.
Give them a try you will then understand what I mean .
I never thought buying a car would be a pleasant experience (until I went to Colonial Ford in Plymouth, MA). The dealership itself is beautiful. They even have a drive-in carport so you don't have to exit your car when you test drive (which was awesome because it was really rainy the day I was there). It was really cool! Each and every employee who was on duty made me feel like the most important customer they've ever helped. My sales representative was Glenn Smith. He was fantastic! He asked me all the right questions and figured out the best car for me in record time! Glenn worked with manager Dell Roderick and got me the best possible price. Greg Russell made the financial part of this experience so easy! And Winston Bennett rounded out the great team with pictures and congratulations when I picked the car up. There was no hassle. No haggling. No pressure. Just perfect! I highly recommend this dealership and hope you have the same great experience I did. Thank you to all! Sherry Larkin
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