I had two issues with the car I was purchasing one cosmetic and the other a part that wasnt working right, I made it known to the sales man before I started with the process but they only choose to fix the part regardless of the fact that the car was priced $800 above the recommended cars.com price. Other than that the process was pleasant.
I started with an online request for information on a Tacoma and was connected with Gary Purvis. Gary was quick to contact me and was able to answer all my questions related to the truck as well as financing. Sonny offered me a great deal that I wasn't able to turn down and no other dealership could come close to what they were offering. Gene in finance was also great to work with. Without a doubt I will shop Greenville Toyota again.
I ordered a new 2018 Traverse and it was lost in transit. Mike Phelps did not know what had happen and then found out it had been damaged after days of tracing it down. Thomas Clayton was the salesman and was great to work with. He did an outstanding job to make the deal go smoothly. I feel Chevrolet should have offered something for having to wait days to find out the new Traverse had been damaged. It was luck that Mike Phelps found another one since the Cajun Red was hard to find and that is why I had to order one and wait weeks only to find out it had been damaged in transit and not knowing if I would be able to get one before months later. That was the only disappointing part of the transaction. .
Recently purchased a used Toyota Camry from this dealership on May 1st and the service department didn't do a proper service to the car. About a month later the car was completely out of oil. Next about a month and a half after that, the radiator is cracked. The service department aren't doing they're job as far as making sure you have a properly serviced car when you purchase it. I left the sales manager a message about his service department not servicing the car correctly and have yet to hear from him, Mr Truesblood. I WILL NEVER PURCHASE ANOTHER VEHICLE FROM THIS PLACE AGAIN!!!!!
Great service department and business staff. They are very professional and helpful
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