I just went in for an oil change. Going to this dealership takes a bit longer than going to a drive-thru, but the car gets examined for potential issues which takes the guesswork out of maintaining your car and they wash the car!
Duane Anderson was a great salesperson went over the entire vehicle with me was patient with me waiting for my paperwork till the late hour of his day. Introduce me to the rest of the Taylor family and answered all my questions. Felicia’s internet response was quick inquiring about the vehicle. Juan the manager went over the paperwork theory. Great deal even though I’m a Michigan fan Ha Ha. Duane Thank You for both of your Services!
Dave went above and beyond to get the truck I purchased ready by staying late and making my pick-up go smoothly even on his day off. He had everything in order for a smooth and effortless pick-up of my new truck!!
We have been buying from John for years. He has made our experience with Grogan a pleasure and will not purchase anywhere else. The accounting department was ready for us when we came in and made things quick. We have never experienced any issues and don???t intend to based on the level of service Grogans employees provide. Thanks!
Amy was very welcoming,professional and had a lot of patient with us.She explained everything in a way that even people who are technical challenged like us,could understand every detail of the car,we could not have ask for a better sales person,very impressive!
I bought my first independently owned vehicle at this dealership. I was impacted positively by how helpful the staff was. I'm also satisfied with the vehicle I had purchased. It runs well and I would recommend this place to anyone looking for a great price on a second hand vehicle.
I worked with Nate to lease a Subaru Forester. He was very patient and professional negotiating with me to reach a price I was happy with. The team worked very hard to find me the model, color and packages I wanted in a dimensioning inventory at the end of model year.
I'm a disabled career firefighter and my wife was just involved in a hit and run crash that totalled our van that was used to get me places. We stopped in a few times but didn't commit until the price dropped on a van we were looking at. Once we committed, Scott worked a great deal to make sure my unique circumstances (which i won't detail) would be woked out in our favor.
My sales Rep Michael Myles walked up to me as I exited in my car IN THE RAIN to address my questions about the Cadillac CTS that I had seen on line. He gave me the keys and after taking her for a test drive I knew it was the vehicle for me. I went inside and met the Assistant Manager, Andre Demings, who understood that I had to bring my wife back the next day for her test drive - no pressure, just good sales work from a GREAT sales team. We got the price we wanted, and more than that, we had a very pleasant personal conversation with both Michael and Andre as we waited for the final prep of our new vehicle. I highly recommend this dealership if you are looking for a high quality, nice looking used vehicle. We drove over an hour to get there and I am very pleased. Damon & Cathy Skinner
We have confidence in the team of people who keep our Toyota???s in hood condition. Their reminders help us stay up to date with maintenance. Explanations nd print-outs of performed service are thorough.
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