Used 2021 Chevrolet Traverse for sale near Randallstown, MD

My problem was with the AI contact point at King. Stupid me, I thought Olivia King was a person, and I emailed "her" several times with requests. Before I went in, cars.com asked me to review "her" and the email included a photo of a woman, again making me think I was dealing with a human. When I went in, I asked to speak with her, and was finally told she didn't exist. But was I embarrassed and did I feel stupid! It was very deceptive. And this is not how you want a customer to feel when you're selling something. You need to make it clear up front that the email contact is an AI contact, and any salesperson will be there to help at appointment time. Other than that, it was a good experience. King even allowed the car to be driven 33 miles to my mechanic for an inspection. That's extraordinary. The car was in good shape, and we closed after returning from the inspection.

Top shelf all around. The ride is terrific. Handling is great. Independent rear suspension makes all the difference in the world. Chevy’s top secret vehicle. Needs more advertising!!!

Ask for will! He will hook you up! Got the price i wanted and left happy

we went to Phillips Chevy in Lansing to look a new cars, we were greeted by Mike Stramaglia who showed us some new cars. as we were looking at new cars he found a used car for us that was much more reasonable and with the features we wanted. Mike is a great guy very knowledgable about cars and what customers want. thank you mike we will enjoy our Treverse.

Salesman Tony R was great, office staff pretty slow with paperwork. Car had an issue that was repaired quickly after the sale

I went to Phillips Chevy in lansing to purchase another traverse, my salesman Mike S. Was awesome. He listened to what we wanted and helped us find the car we were looking for. I would recommend him to anyone looking to buy a Chevy!

Excellent customer service! Was in and out in no time. Will continue to bring my vehicle to Koons

Very spacious. Pleanty of room for the whole family. Great ride. Has alot of options. Climate control for each row of seat and usb ports for each row.

Our appointment was at 8am, we were out of there by 8:20. Amazing service! The coordinator helping us was welcoming and very efficient.

Love this vehicle Very roomy and sharp looking Perfectly priced Looking forward to our first road trip Plenty of leg room and storage for all

Very helpful Abu and Tonino went the extra mile I am very happy with their services

Great dealership, great staff. Ms. Wood took care of everything, made sure vehicle had everything it was supposed to come with. Worked on best price possible, and made sure I was informed of every promo, service, perk they offered. I will definitely return when I need another vehicle.

Matt is really helpful and friendly. Even though we didn’t make the purchase since I was looking for to get a better trade in price, but overall it’s very good! I have been to carmax twice and both of them are all very good facilities and very professional working process, definitely recommend Carmax!

⭐⭐⭐⭐⭐ Outstanding Experience at Easterns Automotive (Laurel) – A Shoutout to Mr. Lorenzo Joseph! From the moment I walked into the Easterns Automotive Laurel location, I knew I was in good hands. The dealership itself was clean, organized, and had a welcoming atmosphere—but what truly made my experience exceptional was the customer service provided by Mr. Lorenzo Joseph. Mr. Joseph went above and beyond to ensure my car-buying experience was seamless and stress-free. From the initial greeting to handing me the keys, he was patient, knowledgeable, and genuinely invested in helping me find the right vehicle. He took the time to understand my needs and budget, provided expert recommendations without any pressure, and answered every question I had with honesty and professionalism. What really stood out was his attention to detail and the way he treated me like more than just another customer. His calm demeanor, transparency throughout the process, and commitment to making sure I left happy made all the difference. In an industry where great customer service can be hit or miss, Mr. Joseph is a true standout. If you’re looking for a new or used vehicle and want a team that values integrity and top-tier service, I highly recommend Easterns Automotive in Laurel—and be sure to ask for Mr. Lorenzo Joseph. He turned what is often a stressful process into a truly enjoyable one. Thank you, Mr. Joseph, for your stellar support!

I had a great experience with Hempstead Pre-Owned. The team helped me a lot during the whole process until I received my car. They were very helpful, patient, and professional. I really appreciate their support and I highly recommend them. Thank you for the great service.