This was the best experience I have ever had purchasing a car. Nate and Halli were wonderful and the process was pain free and very easy I was there to just look and left with my new vehicle. The entire process took less than 2 hours! I would recommend Willis Ford to anyone looking to purchase a new vehicle. The staff were also very friendly and very helpful. I am loving my new vehicle!
Came in to buy a used car and ended buying a used AND a new car. Vinny Stephano was great! Helped me get exactly what I was looking for and I didnt have to spend hours looking or closing the paperwork out.
We just had the best buying experience imaginable! We have been looking for a Ram 2500 for a while. Initially, we'd planned on purchasing a used vehicle with low mileage that hopefully had been well maintained. It turned out that we'd be able to purchase a brand new vehicle for an excellent price at Novick, and it doesn't end there. Everything was ready to go when we arrived. Aside from signatures and becoming acquainted with the vehicle, there was nothing more to do. There were no awkward sales pitches, no surprise charges ... not one negative thing about the experience! We were treated as valuable customers the entire time by there extremely friendly staff - including the young lady who opened the door for us, the gentleman who prepared our registration documents, the finance manager, and of course, Scott Novick, who was beyond awesome. This is our first Dodge ... and it certainly won't be our last ... and we definitely will return to buy from Novick!
Mike James is the best when in the market for a new or used car. He is not the stereotypical salesman, he puts the customer’s experience as his top priority. This is the third vehicle we have bought from IG Burton of Milford and we go straight to Mike.
Came in for an oil change and my check engine light on. Typically when I get my oil changed all tires are rotated and put at the right PSI and all my fluids are checked and filled. The day after I left my exhaust fluid light came on reducing my max speed to 65mph because it was empty. Definitely disappointed because the service here is normally great. Because I no longer live right up the street I had to go buy my own exhaust fluid and fill it up myself.
By far the most straightforward vehicle buying experience.
by Calaver from DealerRater.com
November 23, 2018
My father told me about a Denali pickup truck that he was interested at Kent County Motors. He showed up to look at it and right from the start it was a great experience. Very straightforward unlike other places where they give you the run around with pricing and things like that. Even for my father who always finds something negative to say was very pleased with his experience here. I would definitely come back to purchase a vehicle for myself.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.