New and used 2026 Chevrolet Trax ACTIV for sale near Floris, VA

Friendly & exclent service, The service advisor was great and knowledgeable.time wise was right under the 1.5 as the told me upon arrival to the dealer.

Very good On time Will recommend service department to my friends thank you thank you hope all in this dealership have a great holiday season

The service department was incredibly knowledgeable about my concerns. They handled all of them professionally. Even though I thought I needed a new radio, they assured me that engineers were working on it and an update was coming soon. Happy Customer!! 👍

This was hands down the best car-buying experience I’ve had in all my years. I’ve purchased vehicles from Mercedes, BMW, Acura, Jeep — you name it — and none of them came close to the level of professionalism, honesty, and hospitality I received at Koons GMC in Vienna, VA. The deal they offered was so incredible that I traveled all the way from New Jersey by Amtrak to Virginia. I’ll admit, I was skeptical at first because many dealerships pull bait-and-switch tactics. But not here. Saleam (Sales), Sait (Sales Manager), and Isabella (Finance) all confirmed the deal ahead of time and honored exactly what was promised. When I arrived just after opening at 9 AM, Sales was still in a meeting, but I was greeted respectfully right at the door. Saleam was paged, and the process began immediately. She welcomed me warmly, gave me a brief tour of the dealership—including the much-needed coffee lounge—and handled all the paperwork, insurance details, and my Costco rebate flawlessly. Sales Manager Sait was exceptional. He thanked me personally for my business — something I’ve never experienced from a sales manager at any dealership in the past. He even told me to call him anytime if I had questions or concerns. That level of care is rare. My experience was elevated even further by Finance Manager Isabella. Her energy was absolutely to the moon. She helped close the best deal I could find anywhere in the NY/NJ/CT tri-state area and the entire DMV region. She offered an unbeatable protection package at a discount, covering dents and mileage, and explained everything clearly and thoroughly. She also respected my time, wrapping up the paperwork quickly since she knew I had a four-hour trip back home. I cannot recommend this dealership enough. If you’re reading this review, do yourself a favor and consider Koons GMC in Vienna. I would happily send any of my friends, family, or colleagues here. They’ve earned a lifelong customer.

Good experience. No issues with the service. Obviously the cost for repairs could be cheaper but the service is good. At least I'm able to know what is wrong with my vehicle and make a decision on what I want done.

Equinox was in for repair from accident. Repairs were expertly done. The color was matched totally. Had to make numerous calls for updates since I never received a call until SUV was ready

Very quick and easy process, everyone was friendly knowledgable and helpful. Good change from what you typically expect from dealerships. I?ll be back for my next vehicle.

Nice and easy. Very professional and got the works done on time. The service advisor Adam done a perfect and professional job!!! The entire experience was very enjoyable.

Outstanding service and knowledge by Chris Romero. Coming from Ocean City, Md. Well worth the trip.

The dealership was willing to work with me through the entire time while I was there. I could not ask for a better experience. I really did enjoy myself.

Atmosphere was pleasant and all of the personnel was kind and professional. Especially my salesman Earl Jones He made the whole process so easy. The other salesmen were very kind also. Koons is the way to go when buying a vehicle.

Great online experience but I receive too many duplicate emails. Online rep, sales rep and another sales rep. Multiple emails, BUT I prefer that over little email.

Repairs were made in a very timely manner, extremely happy with my service adviser Drew, and the technician that made the repairs. Everyone at Criswell was friendly, and the facility was very clean.

Anthony was awesome to deal, very helpful with the purchase...thank you very much..absolutely will deal with him in the future

Always excellent service. Dina and her team take great care of my vehicle! Since moving to SC, I still go to Criswell for service on my car.

Whenever I have to take my car in for service, Mr Shawn makes sure I?m taken care of in a timely manner. My issues and concerns are handled

Kevin was absolutely wonderful. From the moment we started communicating when I filled out an online inquiry, until after my purchase everything was seamless. He was able to answer all of my questions and gave me a tutorial on how to use all of the features on my new truck. He took time to make me feel like I was the only customer in the entire dealership. There was no cheesy salesman, high pressure junk. I really do feel he was trying to help me get the best deal and find the perfect truck for me with his valuable knowledge and insight. He kept me up to date on the status of the vehicle I was looking at as it was in transit and when I got there it was washed and ready to go. Thank you so much for making this an absolutely A+++ experience. I live an hour and a half from your dealership and I wish you were closer so I could continue with oil changes there. Well done Country Chevrolet. Very happy customer here!