Used Chevrolet Trax for sale near Otsego, MI

I would like to start by saying that I rarely post reviews, as you normally expect good service, but my experience was above and beyond and I had the urge to share my story. After 10 years of driving a 2008 Camry that would not die (sold it with 215K miles on it), I decided to upgrade to a new 2019 Rav4 Hybrid due to the amazing fuel economy coupled with AWD. Out of 5 dealerships, Sunshine Toyota had the best price for the trim I wanted and so I decided to lock in and purchase the car. I explained that I received an excellent offer from a buyer on my Camry that was too good to be true so and that I would be selling it in a week. Later that week I found out that Toyota issued a safety recall for the Rav4 (minor issue with the back-up-camera) and that I could not pick it up until it was resolved. Justin Etheridge was my sales consultant and offered a free loaner vehicle (2019 model) if my Camry sold before the Rav4 safety issue was resolved and said I could use it for as long as it took. Well...after the back up camera issue was resolved, Toyota issued another minor safety recall for the automatic braking and put another stop-sale on the Rav4 until it was repaired. Fast forward almost 2.5 months later (slight delay due to a credit fraud alert on my report from a stolen wallet incident in February) and I was finally at the dealership to pick up my car. The entire paperwork process was very streamlined and efficient, yet they explained all the steps. As I upgraded from an 11 year old car, another associate took me out to the vehicle to explain all of the safety features (lane assist, active braking, radar cruise control....etc). I was in and out of the dealership in less than 2 hrs driving home in my new Rav4!!!. During the entire paperwork process I had numerous people come up to me and genuinely apologize for the long wait I had in acquiring the Rav4, but I was just appreciative of the free loaner. Later that afternoon I was at the gym and saw a commercial for Sunshine Toyota stating they are #1 in customer service in the area, and normally I am skeptical of those, however, after going through the experience I did, I can honestly say that Sunshine Toyota (and the sales associate Justin Etheridge) is indeed the best dealership I have ever dealt with!!!

Just bought my 2021 Chevy Trax in January, And nearly 2 months later I still love it. I don’t drive a lot, But I’m looking forward to taking it on a road trip. It has great power and just takes off. I get in and out easier then I did in my 2014 Ford Fusion. Roomy enough for me and love the features. Love the Color which is red. So cute I can’t stop admiring it. With under 35000 miles I hope it last for years to come. At my age this Trax will be my last vehicle.

Very satisfied with service. The driver who took me to my office was very friendly.

Had this LT for a year now and it has been very nice. Great gas mileage and seems to get just a touch better on the HWY than reported. Overall a great value and good overall car in the entry level. I would recommend the LT trim as it has the nicer interior but keeps the price point down. It packs a ton of features that you don’t expect from market segment. Also gives you a lot more room than you expect, very comfortable for 4 people with no problems.

Hollywood Harrington was wonderful to work with! This man even helped me on his day off.

Genuinely a fun car to drive. Packs a lot of tech for the money, and only compromises with its transmission (which can feel a bit sluggish sometimes). Bought mine new back in May, approaching 7,000 miles and still pleased with the driving experience. It's super minimalist yet has a lot of creature comforts standard that make the experience all the more enjoyable; mainly its heated seats, wireless Android auto/car play, and remote start capability (with my 1RS model I also have the heated steering wheel, a very nice addition to have in the winter). While it prioritizes a sporty look over sporty performance, it doesn't really leave you feeling like you're missing out, you can pull to overtake without feeling like you're giving the car its all. I've had a few hiccups on occasion with the infotainment center becoming unresponsive and causing static over music, but after a few minutes it corrects itself, overall the issue is a rare occasion. Lots of cargo space and a comfortable ride, this SUV was a great match for the often unpredictable roads of Michigan.

Stellar service, Ben was very helpful and responsive through entire process, would highly recommend! Thanks again

This is my first crossover. I've been a truck and SUV person for about 20 years. When my truck was stolen and totaled, I bought this car used with 84k miles on it. The first week I had it the water pump went out, I kid you not. Not good so far, huh? The good thing is the car told me " car overheating, idle engine." My mechanic says newer vehicles are made to warn you before overheating causes damage to the engine. Thank God. I like the car, I'm actually starting to love the car. Trunk space is minimal, seats arent the most comfortable, I miss having a center storage space, and a passenger armrest would have been nice. The radio is kind of small to be tinkering with while driving, and I wish Android auto was wireless with built-in wifi (newer models have this) but the steering wheel controls help me overlook this minor inconvenience. This car is the only car I looked at with all the options I wanted for this year and price: remote start, extra CLEAR backup camera, push start, power driver seat AND park assist which alot of cars are phasing out these days in favor of things manufacturers believe consumers find more desirable. The blind spot indicators and cross traffic warning is nice as well and the ac blows freezing cold. You really get lots of bang for your buck. Oh and I was surprised by how well it handles bumps in the road, my last vehicle made me seasick going over those big speed bumps, not this car, it's extra smooth. I can't buy large hauls at rummage sales or thrift stores anymore because there's not enough space to haul them home, but there's plenty of room for me and the grandkids. I really wasn't financially prepared to buy a car right now and couldn't afford to buy brand new. But TBH, I find this model year of this car prettier than the new ones and overall am really pleased with my purchase. I'm getting older and this will probably be the last car I'll ever own or drive and I'm glad it was this one. Thank you Chevrolet.

Great service thank you to you and your dealer. Joe is great to work with and willing to help and go the extra mile. They turned around a not so good experience to a great one. Thx to the team

The car is good, comfortable and good ongas. My only concern are the wiring to the audio and the screen. I have started the engine and the screen goes blank or gets stuck even when I turn the screen and music off. Also the base comes in wiener it wants and just fades out eventually. But when you want it to work it doesn’t. Also the automatic engine on/ off button. I leave the button off majority of the time but the engine still restarts when the button is turned off.

Service department. They were very very busy when I came in. They were very respectful and helpful, they got me an appointment even though they were out a week or 2. Not their fault they are busy with business. They were very kind and helpful with my issues. They discussed prices before performing anything on my vehicle. Highly recommend. They actually got me in earlier than they said because they had a couple cancelation appointments. Amazing! Dustin & DJ great men

Chevy Trax is the best car ever! I have a dark blue metal flake and it is beautiful. I don't know why people gripe about the motor noise. Trax has no motor noise! Good gas mileage. I love the way it sits up high it's fun to drive. I would never drive anything but my Trax. I recommend Trax to everyone!

I drive in from Kalamazoo to have oil change. Toby does a great job with getting this done . Very professional and great customer service.

I love the car overall from front to back. The only thing I would change is the way the headlights project at night time. They only go a limited distance and then it’s completely dark. I mean a really short distance. I find myself having to put on high beams often.

I recently bought a 2016 Jeep Wrangler from JBrinks, The sales and service team were AWESOME! Love my vehicle! Drew and Mike ROCK! THANK YOU AND BE BLESSED!

I’ve had no issues with this! Even braving the Minnesota winter roads was nothing for it! I slid and the car handled it like a champ! Very reliable, great gas mileage, and very comfortable!

After my kid totaled my truck, I needed a new one,,, I went to all the usually 28th street dealers where the sales people are up your backside while you are trying to look at vehicles,,, On my way home frustrated with the process I stopped for lunch and seen Comodo across the street so stopped in,,,, No one came outside and followed my around like a xxxx furniture sales person,,,, Prices were clearly marked on the windows. I went inside to find Enzo sitting at his desk. He greeted me when I came in and asked if I had any questions or would like to take one of the trucks for a drive,,,, Zero Pressure Not only are they super chill the lot is full of only cool, sexy vehicles as they hand pick each used vehicle to make sure the lot has great cars that are fun and reasonably price Skip the stress and shop small town, Family owned and as for Enzo

This is a great car I love my LT trax performance is great and is a lot of room I'm 6-5 and I can get in and out with ease and very comfortable!!! I would highly recommend this vehicle.

Our experience was made phenomenal thanks to Tyler Trus. He was super knowledgeable, refrained from mansplaining things and didn’t try to swindle me. 10/10- would highly recommend!

Like the Auto 4 wheel drive living near Buffalo, N.Y. So far short trips only, comfortable, have the LT model good gas not fantastic, ride good because of large tires, a little stiff.

This place truly takes care of you. They will try and work with you to make sure you get the car that you want. People skills where great. Will always get my cars from here.

My son got into a terrible accident, where he got hit from behind by someone going at high speed, and his Trax got absolutely smashed into the car ahead of him. The tires were sideways and the car looked mangled. He walked out of it with no injury. Chevy for the safety win!

Meghan was great to work with, she listened to what I wanted and the process was easy! I love my new Trax!

Everyone was amazing. Kenzie stayed well after closing time to make sure I had all my questions answered. She even went and got me pizza.

Everything was fine except, I was told they could do the repairs then after waiting, they told me they did 't have the parts needed. In compensation, they let me have a lease car for over the weekend for free.

I purchased this car with 23000 miles 5 years later no problems. My Wife and I are in our 70’s the vehicle has 61000. Miles on it. We plan on keeping it.

Overall great dealership. Love Staff in Service dept and my personal sales rep, Richard ? looking forward to my new 2026 Equinox!!!! Yes Yes okay okay

Our 2011 Terrain was making horrible noises when turning right or left. They were able to diagnose & fix the problem with the AWD.

I've been to a few different Chevy dealerships and this has been the best experience by far. I live across the street from a dealership, but they were scammers and I felt so much better going to Heritage Chevy and it was worth the drive.

Went in to look at a used 2023 Equinox ended up getting a new one.

Considering it’s a 3 cylinder car, the performance exceeds expectations. If you’re looking for speed and power, you’ll be disappointed; it’s not designed for that. It’s a small SUV, designed for economical transportation and it doesn’t disappoint on that front. Very comfortable, handles great, great on gas, looks nice and even the base model has everything you need. I miss the push button start which is lacking on the base model, but not a huge issue, and no button on the remote to open the rear hatch is annoying too, but again, I’ve adjusted! Otherwise, you have to consider the low , very affordable price as a trade off. I love it! GM has a winner!

AMAZING place to buy a vehicle!! Super great service, friendly staff and fantastic prices! Our salesman Matt worked in the extreme heat to detail our truck for us himself while we were signing paperwork. It was late and the car wash/detail people were already gone. He was soaking wet at the end! He worked hard to make our experience there great! The owner was a great guy too! Even though they are a smaller place, you get that great "hometown" type of service with excellent car/truck care for any future needs! I definitely recommend!

A little more than 2 years ago I bought a used 2017 Chevy Trax LT AWD, with a 1.4L engine. In addition, this vehicle was in a wreck which got hit on the rear end of the vehicle. However, the vehicle was fixed before purchasing it and I bought it with a fair price, with 49k original miles. Now the Trax has 97k miles and has had his fair amount of issues. Additionally, at 60k miles the turbo was leaking antifreeze and had to replace it with the valve that was attached to it. Also, I had some minor issues on the AC controller which h I had to have those replaced, and sooner or later I'm going to have to replace the blower motor since it's making a weird sound when it's on. This vehicle has treated me good since I've been keeping up with the regular oil changes (I usually buy Mobile 1 oil and filter, advance full synthetic) and I usually change also the air filter every 15k-30k miles. Also I've done 2 tune ups with new spark plugs and coils. To be honest if yiu do the regular maintenance you won't have any issues especially the engine and transmission. Furthermore, in a couple of days I'll be replacing the break pads, and also just FYI the 1.4L engine has a timing chain, so if you do the regular oil changes it will last forever. Soon I'll be replacing the gaskets and water pump since it's about to turn 100k mikes. All in all, I give it a 4.0-4.5 overall rating, space if very bad you can't fit regular size adults in the rear seats!

I rented a Trax while out of state and loved it.I used it for 4 days and 1,200 miles later I decided once home I was going to purchase one. Two days ofter I was home I purchased one and headed out of town during a Michigan winter storm. Thankfully I purchased the all wheel drive offered as an option this little car was dragging its under side while going through 7 inches of snow. It’s a peppy little car but I still get 38mpg on the highway and 29 mph around town. The drivers seat is pretty comfortable- it’s rear mirrors are in a good location- it AC and heater work great - I have yet to have any issues with 11,000 miles on it . I use it driving about 450 miles per day I can choose any vehicle I want but than the cost per mile goes up I have had larger more expensive cars in the past but I finally found a good little car I can travel in for my job. The better mileage and cost of gas my company pays for so now I am receiving 70 % more to put in my pocket with the money I am saving. And driving that many miles each day on average says a lot for the Chevy Trax.