Dealer Warranty Repair for my 2012 Silverado Truck
by Paul C. from Hamburg, NY
October 27, 2018
10/9/18 Buying experience of my used 2012 Chevy Silverado truck was pleasant. Had to call 2 days later with a dealer warranty repair for broken manifold bolt. Even though I bought a used vehicle and not a new one, I thought I was going to be thought of as a low priority. When I called, the Service Dept person (Dale I think) was extremely pleasant and showed me the utmost courtesy. He scheduled my service for the following week and it was taken care of as scheduled. My experience with both the salesman (Chris Banning) as well as the Service Dept was absolutely superb. The quality of the service work was performed with high quality. I definitely am an extremely satisfied customer all the way around. Thanks again!
Great expierecnce from the minute I drove on the lot until I drove off the lot with my new car. Salesman terrific, sales manager terrific even Mr Heinrich stopped by, everyone could not have been more polite and offered coffee, water even popcorn.
They did a great job on my vehicle. I highly recommend them and will return for my future work.
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