I had great service from this dealership. I worked with Jeff to buy my car. He was able to pick me up in vermillion to let me test drive the car and did a fantastic job. The price was fair and the car was as advertised. I highly recommend this dealership.
I had to have the front stabilizer links replaced in my 2008 Honda Ridgeline. Within about a week, I started to hearing a knocking or banging noise coming from the front suspension. When I took my Ridgeline back into Verne Eide, Alan listened as I described my issues, and believed me when I said these were noises that were not occurring before my most recent service visit. The service team found out the replacement stabilizer links they had installed were bad and had already broken. Alan ordered OEM parts for my Ridgeline this time, and did not charge me for the higher cost replacement part or the additional work done. He got my Ridgeline back into the shop quickly and the replacement parts were installed quickly. I appreciate having a service advisor that I can trust with vehicle issues and that looks out for my interests as well. I would highly recommend Vern Eide for any vehicle service needs.
Knowledgeable sales staff. Clear path forward when presenting buying options. To a person that we encountered, they know the features and benefits of the Honda vehicles and the benefits that comes with ownership of one.
Definitely recommend purchasing a vehicle from Frankman Motor Company. Their car salesman, Jesse James, was first-class being extremely helpful and knowledge about cars. Thanks to him I came home with bada** Cadillac SRX. Financing was a breeze and the offer for my trade-in was more than fair.
My wife and I were looking for a used car. We saw an ad for a 2006 Chevy Impala on Craigs List. It was listed at Frankmans Auto. I called the dealership for info on the car. It sounded pretty good so I set up time to go see it. I looked the car over and test drove it. The salesman was very helpful and not pushy. Answered all my questions. The car was very well priced. It was a very enjoyable experience and quite easy process. I would go back. Would also reccomend them to my friends.
I contacted Robby about a vehicle I was interested in and he was very helpful from the beginning...he responded quickly and was very patient with me. The only day it worked for me to come see it was his day off and he went out of his way to come in that evening to accommodate my schedule. He was so friendly and the entire process was so simple. I worked with his manager, Dave, a little, too, and he was just as helpful! I couldn't be happier with the entire experience and will definitely be referring friends!
Robby was very helpful in helping me find the exact vehicle I was looking for , he was very easy to get ahold of and responded to texts, emails, or calls in a very timely manner. He did not pressure me into anything and he made my first time car buying experience a good one !
I worked with Robby who was very understanding of my situation and what I was looking for in a vehicle. I ran across a couple of minor issues with the vehicle I bought and he gladly helped me get an appointment setup to address the issues. When I went to pick up the vehicle the issues had been paid for buy the sales dept. It seems that at Frankman Motors the sales and service teams strive to make a lasting impression on their customers to build a lasting relationship that keeps people coming back.
Robby was great to work with. No Pressure and was able to answer all my questions. Robby went above and beyond.He made himself available to me on his day off, and when I emailed him with questions, I got an immediate response. Even after store hours.It was a really great experience. I would highly recommend Frankman Motors.
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