First let me start by saying this was the easiest car buying experience out of the 10 or so cars I have purchased. I called Thursday wanting to buy a Chevy Volt they had on the lot. Within 10 min of speaking to the sales team I told them I would take it. This was at 3:00 in the afternoon. They sent me a link for the credit app which took me 10 min to fill out which i did. The next morning at 9:00 I was approved! I was coming from Janesville to Richland Center. I told them I would be there at 5:00 that evening to sign paperwork and take my new car!! Long story short I couldn't get there till 6:00 (they close at 6:00) but they told me to come anyway as they would accommodate my schedule. This was amazing customer service to stay late on a Friday evening in the middle of summer just so I could purchase my car. Once there the paperwork took 10-15 min and I was on my way.
Great job to the team at Fillback. I would recommend them to any family of friends that needed to purchase a vehicle. This was my second vehicle purchased from them and I would buy a third if I could afford it. The only knock I will give is the outside of the car was dirty. However Ill let this slide as I purchased a vehicle in under 24 hours! I'm sure if I gave them 25 hours they would have had it spotless.
2017 Chevrolet Traverse 1LT Review
Glad we found a new car.
by JakeG from Marshall, WI
April 27, 2019
4
So far it has driven well and feels good. The mileage wasn't awful for the year it is. I've never owned a Chevy so I'm hoping there aren't many major issues.
Nick was super helpful! I asked for pictures and he delivered in a very short period of time. I never had to wait long for response emails and he answered all my questions. If he didn't know an answer, he found someone who did. Car shopping is not on my list of fun things to do, but Nick made it an easy experience for me. I would definitely recommend these guys!
2017 Chevrolet Traverse 1LT Review
Most smooth riding car I’ve owned
by SMay from Texarkana, TX
November 15, 2018
4
This vehicle drives and rides so smooth, I love the sporty look of the exterior, there is plenty of legroom between the back and front seats, very roomy in the front
I was in the market for a used car after mine was in a bad accident. Everyone at Fillback Ford were incredible. :) Each step was easy and comfortable. I never felt pressured to buy anything and they listened to the concerns we had with purchasing a different vehicle.
2018 Chevrolet Spark LS Review
Obsessed with my Chevy Spark!!
by mfino from Orangeburg, NY
March 24, 2019
5
Literally could not be happier with my Spark (LT)! After owning (& loving) a Yaris for 10 years, this was a perfect replacement and surprising upgrade. Besides being incredibly cute, the Spark is SO easy to drive & has a surprisingly smooth ride, fantastic gas mileage, very comfortable interior with lots of room (for such a little car) & even has a backup camera & apple car play for easy gps/navigation viewing + more :) Could not be more satisfied. Please never stop making this car, Chevy! <3
I just bought my 2nd new vehicle from Les Mack. I had worked with Wade in the past and was the 1st one I called when it was time to trade in and upgrade. Like the first time I purchased from them, there was no run around, no fancy annoying salesman approach. Wade is up front and honest. I knew which brand new car I wanted and he worked to make it happen. I got a great trade in price and a great deal on a brand new 2017 Buick Encore. I was originally going to get the preferred 1 model, but with the great deal they offered, I was able to upgrade to a preferred 2. I will definitely be returning to Wade the next time it's time to purchase and would (and have) recommend him and Les Mack.
Carson, Brian and Gary were great to deal with. They had the vehicle I was looking for in the correct color and options I wanted. I live 3 1/2 hours away from Lancaster and did everything over the phone. The vehicle was as described when I arrived. The whole purchase process went smoothly. They were not pushy, were not trying to sell me things I didn't want or need. Took "no" for an answer, something rare in sales and F&I people today. I wasn't expecting the service I received because I was "just" buying a vehicle. Since I'm 3 1/2 hours away they knew they were not going to get future service or parts sales from me but I was treated just as anyone local coming in to buy a vehicle. I was very pleased to see a group of people who still care about customer service.
2014 Chevrolet Silverado 1500 LT Review
Truck life
by Silverado owner from Topeka, KS
May 1, 2019
5
If you’re looking for a truck, Silverado is the only way to go. Driving a Chevy take your xxxxx out of your wife’s purse and back where they belong.
Gary helped us buy our 2016 Ford Flex. We found the vehicle online via their website, and drove over 2 hours on a Saturday to test drive it... Gary was awesome! He not only stayed late on a Saturday to work with us, but went over the vehicle in very good detail. He even got in and scrubbed out some spots for me. He gave us his personal cell # to answer any questions we had over the weekend and in the future. He then met us half way for us to pick up the car. He sat with us in a parking lot for over an hour going thru every single detail / navigation features. We will definitely go to him in the future with our vehicle needs. He is trustworthy and reliable, he answered all of our questions thoroughly and made sure we were taken well care of! Thanks Gary! - Michael and Amy Smith
2017 Chevrolet Traverse 1LT Review
The all wheel drive in winter is the best!
by Mary, Howell from Howell, Michigan
November 14, 2018
5
This car has everything I need for my family. The AWD is great for Michigan roads in winter. We have plenty of room to pack up and go on vacation. Lots of room inside for storing our luggage and a place on the roof for our kayak. I am impressed with the way it handles on the road and is very comfortable! I simply love the Traverse!
We found this car online and drove from Janesville to purchase it. Les Mack had done an excellent job of showing it with 20 + photos. Roger was our sales person and he did an excellent job of explaining everything and answered all of our questions. Working with Roger made this a pleasant and enjoyable day and we love our 2016 Equinox.
2012 Chevrolet Tahoe LT Review
EXPENSIVE but wow, what a great truck!
by Reedintoit from Appleton, WI
April 23, 2019
4
Truck is powerful, drives and handles like a luxury car but for the price Chevy could have and should have included power remote lift gate without it being an option and should have added a backup camera standard as well....but wow.....GREAT SUV! My family could easily travel coast to coast in this SUV without ANY fatigue. We LOVE our 2012 Tahoe! Amazing.
I have been doing business with the for 20 yrs and love the way I am respectful and heard. They are family and just between myself, my 3 kids and referrals we have given them close to 13 purchases. We moved away and still come for service and purchases.
2016 Chevrolet Silverado 2500 LT Review
Getting used to it at this stage, but enjoying it.
by Carson from Carrollton, GA
April 29, 2019
5
It feels solid and secure and I believe it will do what I purchased it for which will be taking my horses on trail rides with my friends and family.
My wife and I were looking at and wanting to get a vehicle from another dealership but had worked with Collin in the past. Collin and the staff made everything work out and my wife and I are now the proud new owners of a 2017 Acadia.
2019 Chevrolet Equinox 1LT Review
My red cherryiot :)
by Red Grandma from Kalamazoo, MI
May 15, 2019
5
It's such an improvement sitting a little higher and the feel of more stability on the road. Amenities make driving so much more stress free :)
Would like to thank the body shop for doing an A+ job on my truck that received a lot of hail damage last week, Got truck back and it looks brand new. I would highly recommend the body shop at Jones Chevy if you need your vehicle repaired from the recent hail storm Great job.
2019 Chevrolet Tahoe Premier Review
excelente manejo
by meregildo from fl
April 30, 2019
5
el manejo de mi nuevo 2019 tahoe es excelente, es rapido, potente, seguro, espacioso, economico en combustible, y muy buen " Good Looking. Estoy super contento con este nuevo vehiculo
It was a great experience. The dealer worked with me in every aspect. He answered all my questions and ask several times if I had anymore questions. I would recommend people to go there. They have good client customer relationships.
2019 Chevrolet Traverse LS Review
Love it
May 12, 2019
5
This car meets all of my needs and is everything i neeeded for my big family. So much room and drives so well. I reconmend to anyone
They were within the time frame that they said me services would take. There was a mistake on my oil change but they immediately fixed it and apologized for the mistake. Pleasant staff to work with. My services took about an hour and a half and with the accommodations provided, I was able to get some work done while waiting.
2018 Chevrolet Silverado 1500 LTZ Review
Awesome car
by Great car from Miami fl
May 13, 2019
5
As I mentioned to mr robati my sales associate I left the dealership with bunch of stuffs to learn even robati explained everything I still have to learn bunch more which I love it.
I was in need of a new car for college. After spending a whole summer searching I found the perfect car at Jones. The website was very helpful in the beginning and when I called to set up a test drive Logan was super helpful as well.
2019 Chevrolet Colorado WT Review
Love this vehicle!
by Dukeschwoo from Fargo, ND
May 13, 2019
5
Very attractive exterior and interior design. Tech features are up-to-date and extremely user friendly. Spacious enough for a family of 3 plus a large dog. Leather-wrapped seats are a big plus, and the cargo box fits most items needed to be hauled. Couldn’t be more satisfied or ask for more in a mid-size pickup!
always a great experience! The employee's are all wonderful to work with.
2019 Chevrolet Equinox Premier w/1LZ Review
This is my third Equinox. Perfect in every way!!
by LynnMOBe2019 from Allentown, Pa
May 14, 2019
5
Very sporty, comfortable seating, lots of storage space for shopping and lots of power with the turbo engine. Interior is very roomy allowing seating for 4 to 5.
My buying experience was top notch. My salesman,Logan was very helpful and answered all my questions to my satisfaction. Very knowledgeable about the vehicles that I looked at.
2016 Chevrolet Silverado 2500 WT Review
Drives like train
by lubasha from Renton, wa
October 7, 2018
5
Powerful and strong. Safety is 100% in this truck Driving one is best feeling of luxury and safety #1 best truck every Recommendation it for sure.
The truck is a little under powered. There are some rattles that should not be there. The hook up for the safety chains and receiver for the hitch are a 1 or 2 out of 5. The ride is quite comfortable.
2019 Chevrolet Silverado 1500 LT Trail Boss Review
Excellent Truck
by DESprinter from MIDDLETOWN, DE
May 8, 2019
5
This truck has good power and handling with a surprisingly comfortable and quiet ride. Very stylish too. Tons of room in the back seat and a very deep truck bed. If only the 6.2 liter engine was available in the RST trim...
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