My battery was dead and the way the car was parked, we could not get it jumpstarted. I called Kemna and they sent someone out right away with a jump pack and got the car started. I then went to the dealership and they got me right in and replaced the battery. They are very nice and made sure everything was taken care of.
Our experience with Jeremy was wonderful. He made as fast, painless and effortless on our part. He gave us different options as far as financing our new vehicle and did 100% of the legwork. We just got to enjoy riding away in our new ride. If and when it comes to getting another car, we’ll definitely take our business to Mark’s Auto Mart!
Our process for buying a vehicle through Mark's Auto Mart was the easiest we've ever experienced from ANY dealership! It's always a hassle with bigger dealerships just trying to make a deal, Jeremy made it so easy! Great experience overall!! We will definitely be back next time we are in the market!
Jeremy was the person that sold us the car. He was friendly and knowledgeable. In the middle of the process I changed my mind on how the car was going to be registered. Jeremy was very pleasant and restarted the paperwork without hesitation. We requested that a wheel bearing be fixed and that was done right away. The car was clean as it appears all cars from the dealership are.
We bought the car in July and this weekend we received a gift of coffee mugs and chocolate chip cookies. We have never received a gift after purchasing a car (even a new car).
I started using Kemna Auto in 2011 when I purchased my new car after getting shabby service from my local dealer. I continued using them for maintenance, again, when my local dealer couldn't fix an issue I had with my vehicle and refused the level of service that I needed. Although it's not ideal, I select to travel the 30 minutes for routine maintenance. They are friendly and very accommodating and I've never had an issue with them. They seem to bend over backwards for my business.
I can't begin to say what a great experience and pleasure it was to work with Jeremy. He had the truck ready for a test drive as soon as I walked in the door. The best part was he gave me his bottom line on the truck before I even made the trip which was well below NADA. I had no intentions of buying a vehicle this soon but the price he shot me was hard to pass up. The best part of the experience was I was in and out in about an hour and a half and that was generous. Exactly what I like in a vehicle purchase. In and out. Bigger dealerships I would have been there at a minimum of 6 hours. Big thumbs up!
Today we bought a used 2013 Tahoe at Dale Howard Ford in Iowa Falls. What a great experience. Josh and the team worked with us on a price we liked. They were very professional and extremely pleasant to deal with. It was well worth the drive up there. We will definitely do business with them again.
Very happy with tire buying experience from Dale Howard dealership...There service manager Mike...quoted fair price, setup a timely appointment, and even delivered vehicle back to my place of work after tires were put on and alignment was checked and corrected...to top it off he even filed Michelin tire rebate form for me...Thanks for great service!
Just a shout out to all of the folks at Dale Howard for making my trade in and buying so easy and painless! From Jean to Ryan to Mike all were professional and friendly to work with. Were looking to buy another vehicle sometime in 2016 and this dealership will get the first look....Thanks again everyone!!!! Regards, John from Marion
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