Traded in suv and needed decent trunk with good lines and comfortable ride. Got it. Very sharp,decent ride,superexterior finish and shine,ok mpg intown, great on long trips
Its only been 3 weeks but I like the car very much! Mileage has been averaging 31 MPG. Acceleration is very spirited for only 138HP. Trunk room is amazing! Interior room is plentiful and comfortable. Mine is a base model with window cranks but that doesn't bother me. Radio Sound quality is good. I connected the XM app on my phone easily to the radio and play either via Bluetooth or I can use a USB plug and get more features like all my station choices transferred to the screen. The SatNav works well with the phone! ITs been a great car so far!
This car is very pleasing. I can't say enough about the feel. The Impala has nice lines and exceptional comfort. All the bells and whistles. Superb hug the road handling and all value. GM has done it again...
I own a 2013 Ford Edge. Service at Don Franklins is wonderful. The staff is so professional.
2017 Chevrolet Malibu 1LS Review
I'm loving it
by Nikki from Dallas, tx
April 27, 2019
5
This car has so far met my needs with gas mileage, comfort, leg room. It's very spacious and I must say I love that as soon as you turn off the car it reminds you to check the rear seats. No child left behind
Austin walked me through the choices in the Nissan Rogue. We looked at a 2017 and 2016 model. I chose the 2016 because of the number of rebates being offered. I LOVE THIS CAR! The whole process was incredibly smooth and I drove off the lot a very satisfied customer. This place has my business for life.
Thanks to Austin, Tommy, and Bryan for all your assistance!
2010 Chevrolet Malibu 2LT Review
Very good an safe car bought it for my wife
by Katies car from Gig Harbor Wa
January 27, 2019
4
Bought this car for my wife it is a very good car, reliable. She is in a rest home and doesn't drive anymore. I have not driven this car very much in the last two years.
The online was a new experience for me. I liked the chat. There was no pressure. I will be visiting the dealer soon.
2019 Chevrolet Trax LS Review
Will never buy another one
by Jamesbausman from Weedville Pennsylvania
May 14, 2019
3
Brakes goes down to almost the floor when stop pull to the right when you leave go of the wheel back seat no rooml my Cruz is better2017 gas and brak paddle to close i hit the brakes then drift down to the floor and side of my foot hits the gas paddle bad car sucks
Everyone I dealt with was friendly and efficient. It was undeniably the best customer service I have ever received at a dealership! It’s true that at Don Franklin, you’re not just a customer because they treat you like family! I highly recommend this dealership. You can buy a car anywhere but you can’t find this type of outstanding service anywhere else.
2019 Chevrolet Tahoe LS Review
Great vehicle to have
by No name from Hot Springs, Arkansas
April 29, 2019
5
This was the vehicle for us to buy it is great my wife and I love it and we will tell all the people we know to go test drive one
I went in for a scheduled oil change & decided to see what deals were being offered on the 2016 Sonatas. By the time the service was completed on my 2014, all I had to do was take it to sales to complete the deal on my 2016. All my requests were honored & no pressure sales were attempted. I am very pleased with my new car & the way the sale was handled along with the rebates offered.
I am a long time Toyota customer. This was my first purchase here. I wanted to compare their prices, I had been looking at used, and new 4 wheel drives, trucks and suv's for the past 3 months. I often need 4 wheel drive to get to my work in Corrections, in a 24/7 facility, you have to be there. I had compared Toyota, Honda, Hyundai, Kia and Nissan, and was pretty well set on Toyota or Nissan, as I have had 3 Toyotas, and 2 Nissans, with exceptional service out of each. After looking over the lot, driving different vehicles, we finally decided on the Rav 4, certified vehicle, with 5700 miles, as new as a used car can get. The only down side to my whole experience, was 4 and 1/2 hours to make the deal, get approval, but you were extremely helpful in making us a better deal than we asked for, which negates any negativity. I will recommend your dealership, and Jeff Hall without a moments hesitation. It turns out Jeff has sold cars to several of my friends. As a side note, last Toyota 4x4 pickup I recently sold, 1986 model, had a416,000 miles, original engine, ran like a top with routine upkeep! Still running today! M y 2000 Tundra, has 245,000, runs as good as the day we bought it!
2008 Chevrolet Tahoe LTZ Review
Love the ride and space
by HillTN from Memphis TN
January 23, 2019
5
Met all my needs. Four wheel drive 😎✊🏾👊🏿👍🏿 Loved it. Sits high enough for a wonderful view and ride. V8 motor was powerful and easy to work on.
Hyundai of Somerset is the only place I buy my vehicles. I bought a new 2016 Hyundai Sonata a year ago and last week I decided to trade to lease a 2017 Hyundai Santa Fe Sport just because I wanted an SUV. Donnie Bex listened to everything I needed and wanted and found the exact one I wanted and worked within my budget. Andy Bell helped explain my leasing options and help me figure out which one would be the right fit The entire staff is very friendly and respects my wishes to not be pressured or hassled. The overall Hyundai brand is very impressive.
2013 Chevrolet Silverado 1500 LT Review
Most Reliable Pickup I've ever owned.
by North Florida 1500 from Jacksonville, Fl
May 1, 2019
5
I purchased this truck new in December 2012. Its a 2013 Silverado 1500 4x4 Reg Cab LS with 4.8L engine. Currently 190,000 miles. Until last month, I've only performed recommended maintenance as outlined in owners manual. All maintenance performed by dealer. At 185,000 miles replaced right front hub +- $700.00. Outside of scheduled maintenance that's it for 185K miles. Paint and interior still look great! Very reliable, well built truck. Still getting 18MPG consistently for 190K miles. Very good traction offroad - which accounts for 20 percent of my driving.
Was greeted before I entered the building! Had truck serviced. Very pleased with customer service, very friendly, helpful and attentive to my needs. With this experience, I would recommend this dealership.
2018 Chevrolet Silverado 1500 Custom Review
Awesome car
by Great car from Miami fl
May 13, 2019
5
As I mentioned to mr robati my sales associate I left the dealership with bunch of stuffs to learn even robati explained everything I still have to learn bunch more which I love it.
Don Franklin Chrysler Jeep Dodge RAM Fiat Somerset Review
Awesome after care
by lhebrard from DealerRater.com
November 6, 2018
2.4 (520 reviews)
I bought my Nissan Armada new in 2013 from Van, which was the best salesman as far as were concerned. The other day my husband took it off the curb. Immediately after that my car started to make a clicking- clunking sound. I was to leave for Georgia the next day. I stopped by and they put it up on the rack and found that the brake cables broke lose from the clamp they were in and the emergency brake cover was starting to rub off. they retied the brake lines up and set me on my way with no charge. Jaime waited on me and he is very professional and friendly. I had a non eventful time purchasing the car, in other words NO grand wizards as I call it. I was told the bottom line price on the car, after researching and making sure it was a deal I purchased it. I hated buying cars in the past but not now, thanks to Don Marshall dealership and their wonderful auto lube department. that's the thing also the repair place wasn't even the service dept. it was their lube place at the bottom of the hill. I highly recommend and will purchase from them in the future. Thanks Jaime, Don Marshall and servicemen for getting me back on the road.
2019 Chevrolet Silverado 1500 LT Review
Excellent Truck
by DESprinter from MIDDLETOWN, DE
May 8, 2019
5
This truck has good power and handling with a surprisingly comfortable and quiet ride. Very stylish too. Tons of room in the back seat and a very deep truck bed. If only the 6.2 liter engine was available in the RST trim...
We appreciate the ease of getting in to the dealership, the clean waiting room, the delicious coffee and the friendly members of the service department. I was disappointed that the car wash was down, that would have been the ultimate climax to a great experience there!
2019 Chevrolet Silverado 1500 LT Review
Best Fuel Economy I have ever had in a Silverado!
by M. L. Esc. from Escondido, Ca.
May 8, 2019
3
1500 LT New Body Style. Overall A nice quiet ride and plenty of Power. 5.3 / DFM/ 8 sp Trans are Great.
Completely blindsided that the towing package did not come with integrated brake controller ! The factory version can't be added afterwards. My previous Silverado's all had them included with towing package. Now you have to be extremely careful to read the fine print on the sticker, if you expect Gm to include it, if its not listed as a separate item on the options added, you're hosed !
Xm radio is not automatic either anymore, and again not able to add a factory upgrade to get it afterwards. My bad for trusting Gm after owning about 20 Silverado's and Express Vans ! My 2016 and 2017 came standard in LT package with Xm built into the radio's.
The Express LT come with Standard 110v outlets too, NOT the 2019 1500LT. I thought I could add that too, according to GM, no way!
For a truck that has a sticker of over $45,000 , these items should have been on this truck! I should not have to spend over $50K to get items that used to be standard in LT packages !
I use this truck for work and towing a 4500 LBS enclosed Trailer sometimes. Work is not an option to check on this review format.
I don't always need my 2500 or 3500 trucks and vans that get 12 mpg. I blew it for not double checking on these items before I finalized the deal, GM blew it my deleting previously included options as a reasonable price point.
Reliability may be an issue too, erratic whine coming out of drivetrain that matches actual ground speed just started after 1200 miles. I owned a 2001 Silverado 2500 HD with 8.1 V-8 that died routinely on the highway for 2 to 3 hours at a time, Gm repurchased that after 6 months and too many crank sensor replacements to count. I hope after trusting GM and buying 12 more 2500 HD and 3500 HD Silverado's since then, I don't get to go thru the grief of another repurchase !
Don Franklin Chrysler Jeep Dodge RAM Fiat Somerset Review
Honest, efficient service dept. Best I have ever experienced
by yucca driver from DealerRater.com
November 5, 2018
2.4 (520 reviews)
I have dealt with dealer and independent auto service centers in many cities across the country. Some were pretty honest and easy to deal with. Others were a nightmare. Don Marshall is by far the best. Their newly added service center makes it all better yet. Quick in and out. No hassle and always reasonable cost. Takes a lot of worry out of owning a vehicle. I'm driving my fourth Nissan, all bought from Don Marshall in Somerset. My current Altima has 70,000miles and driving like it's new. In the past I have used four other service centers in Somerset with other vehicles. Two dealer and two independent. No comparison. The last five years my service has been with Don Marshall.
2019 Chevrolet Tahoe LT Review
excelente manejo
by meregildo from fl
April 30, 2019
5
el manejo de mi nuevo 2019 tahoe es excelente, es rapido, potente, seguro, espacioso, economico en combustible, y muy buen " Good Looking. Estoy super contento con este nuevo vehiculo
Don Franklin Chrysler Jeep Dodge RAM Fiat Somerset Review
Our 4th experience buying a vehicle from Don Marshall.
by dwarren59 from DealerRater.com
November 5, 2018
2.4 (520 reviews)
David Gumm has assisted us with all 4 car purchases at Don Marshall Chrysler Dodge Jeep Ram Nissan. When a vehicle or a deal wasn't satisfactory for us, David went the extra mile to make sure to find a way to make it work. David was also straightforward with what he could and couldn't do and was thorough when explaining how the sales process worked. David's honesty is the main reason that we continue to but our vehicles from Don Marshall Chrysler Dodge Jeep Ram Nissan.
2017 Chevrolet Silverado 1500 LTZ Review
Great Work Vehicle
by PhilG from Saginaw
May 9, 2019
5
It has everything that I need in a work vehicle Space Looks and Reliability. The interior provides plenty of leg room and comfort. The exterior provides the Professional Look that I was in the market for.
I recently purchased a NEW 2016 RAM 1500 Sport in Stinger Yellow from Niki at Don Marshall CDJRN. It is not very often that a dealership gets it right. My experience at Don Marshall CDJN was one of the best buying experiences I have had in my 30+ years of buying cars, and I buy a lot of cars (1 or 2 a year). Being a person that has worked in several positions at dealerships from sales to management, I can say that I expect exceptional service, and I received no less from Don Marshall CDJRN, from Niki in sales to Jim in Finance. It all went smooth and as promised. I drove 5 hours to buy from Don Marshall CDJRN. The entire deal, from negotiating the sale and valuing my trade, was all done before I even left my house. When I arrived at the dealer I was treated professionally and they valued my time, as they got me in and out quickly. The numbers were exactly as promised when I got there. No changing numbers on the deal or any unnecessary fees. I got over $14,000 off on my new truck and a very fair amount on my trade in. I will recommend this dealership too anyone, especially if you are an out of town buyer. I wish my local dealer was this nice to deal with. They gave me a 60 day tag, but I only needed a 60 hour tag. All my documents were at my DMV 3 days later. They also had my trade in paid off in the same 3 day period. I have never had a dealer process the paperwork so fast, and the paperwork was correct. That is not very common for me when dealing with out of state dealers. I will definitely be going back to Don Marshall CDJRN for all my future RAM truck needs.
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