Mr Wallace Bird was one of the best salesman I've ever dealt with. He didn't let me off the hook easily but I didn't feel pressured like I have at other dealerships. He was very knowledgeable and directed us into making a much better deal then we ever would have made on our own. His many years of experience was invaluable. He was very pleasant and respectful and made it a pleasure to do business with them.
We have been Chevy owners and decided to upgrade to a newer model. Dan in service who has always taken such good care of us. He is the main reason I go to Five Star. Dan got us an awesome salesman Ash. Ash really knew about the cars and accessories he was selling and was honest (I did my research to make sure). John C was a pleasure to work with, very friendly and knowledgeable. Denzel was great at explaining all my questions in finance and explained the warranty to where I understood it completely.I am glad that Five Star has made changes and now has great staff. We will continue to come back with the fantastic customer service these men provided.
This is by far the best experience I've ever had with purchasing a vehicle! Amari Boyd is your ideal sales consultant and is definitely going to go above and beyond your expectations for finding the car of your dreams! I drove out of the dealership with a new car I love and can afford, thanks to Amari Boyd! Again, this is your guy!!! *Five Star Chevrolet (Amari Boyd)
I stop by Five Star Chevy of florence looking to trade my vehicle on a new one. Kendall Ellis was very professional and made the process a great buying experience. The fiance department made things simple. Then on the 29 of January I came in to get some step rails for my new truck. Deon and Jay Moore made my wait very short. They did a great job with the step rails and had them on in less than 30 minutes. Thanks
We had friendly and courteous staff, both the gentleman that sold us the vehicle and remaining staff. We had a pleasant experience buying as five star met where we needed to be. We will definitely recommend five star to friends!
Frankie was the best sales representative that we ever came in contact with. She was very attentive to our needs and got us exactly what we were looking for. She aims to please her customers and you won't leave there unhappy. If you're looking for your next Toyota please contact Frankie Parson she wiil go above and beyond to make sure that you are satisfied. Thanks Frankie !!!!!
Very supportive, willing to work hard toward customer satisf
by Pfaiso from DealerRater.com
July 13, 2018
My experience with Florence Toyota was the best. The salesperson and finance persons worked as a team to get me the very best deal possible. Everyone was friendly and treated me like family! I???m happy I chose Florence Toyota to purchase my new car!
Service rep found the problem, fixed it, at no cost to me.
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