The overall experience at this dealership was a very pleasant one. The salesman I worked with Wes DeLong was very professional, moved the process along very quickly and has made himself available to answer all my questions after the sale was completed. I felt very comfortable at dealership; everyone was very happy and helpful. Wes new the car inside and out and was able to explain and show us a lot about the car. I would highly recommend this dealership.
This was my first time buying a car and I have to say these guys handled everything with ease. Danny handled all of the leg work and I felt like I did nothing. He got me the best rate and payment. Being a woman we always worry if we’ll be taken advantage of in the car market, you will never feel this way here!! I will continue to visit this Waverly Ohio location.
Searching for a first car can be a fun but tedious process, the people of Herrnstein in Waverly sure helped refine and speed up that process. Thank you Mike for helping us and getting me behind the wheel of my new Malibu!
My son purchased a vehicle from this dealer and shortly after (with- in hours of) his purchases started having issues. This dealer offered to make it right or give him his money back. This company followed throw with their words and did as they said they would. We personally found this company to be a great group of people and a very reputable dealer. Looking forward to working with them in the future!
We first went to the Waverly store which didn't have Anything of interest to us so we was sent to the chillicothe store which had a better variety to choose from. The employees in Chillicothe are very knowledgeable when it comes to the whole car buying process. Our experience there was a great one. The only part that was horrible was the wait although, that's how it is when you buy a car. We give these guys an A+.
When the wait for the detail to get done is the longest part of the buying process, you know you have a good dealership. Lee McNeal offered great customer service, a great deal and the financing department got me approved and papers signed very quickly. I was treated fairly and I highly recommend this dealership. FYI - I dove 5 hours - well worth the trip!
Kevin Castle is the reason I bought my new car from this dealership. He did a great job helping me get the car and the deal I wanted. We had to wait a couple of hours to sign the paperwork. that was not his faught and he did everything he could to help us out with the wait.
Abdul was awesome. Very personable, very knowledgeable. Great overall experience. I would recommend Abdul and Glockner to anyone. I am a repeat buyer and returned because of a positive previous experience.
"Very happy with service and husband loves his car!!"
by criistinaka13 from DealerRater.com
November 10, 2018
Husband had been looking for car of his dreams for a while. Found it at Glacknors-a 2012 Dodge Challenger Super Bee!! We drove 2 hrs. to buy this car and would do it again. Everyone, from the young man who originally spoke with my husband to the manager, and last, but not least the finance officer were extremely friendly and knowledgeable. Things went smoothly and would definitely recommend them to anyone in the market for a car, used or new.
We traveled 2 hours for a specific vehicle on their lot. We were helped by Danny Bradshaw before heading that way. He kept in touch with us via text throughout the ride which was before opening hours. He was absolutely amazing! Answered every question we had. We had a very small time frame to purchase this vehicle and he sped up every aspect of the process he could. We would definitely travel there again for our next vehicle! Keep doing you Danny because you were awesome!
Great place ,great service .got a great deal on a brand new SUV and my sales man was fantastic I would recommend to anyone looking to buy a new or used car ,the service department is great also for oil changes and you're repairs .just good people in the whole place and friendly ,I recommend them to everyone look to get a good deal and great service .
I went to so many different dealers and wasted so much time. I should have went and seen Trever the moment I was looking for a new car. Trever and everyone that I dealt with were extremely knowledgeable about their cars. I just really felt like they were there to help me every step of the way. Glockners worked great with my work schedule as far as staying open later so I could test drive a vehicle and get the paper work started. I will recommend everyone I know to go see Trever anytime they are looking for a new vehicle!
I will start but saying this was my first car purchased at a dealership so I was a little nervous going into it but things turned around quickly. These are great people to deal with, they do an excellent job to create the best deal to put you in the vehicle you choose. Very quick and easy paperwork, they explain everything and answer any questions you have. Zach Dixon done very well in getting me in a 2017 Kia Optima, he worked hard and made my visit a great experience.
Had a great experience with Coughlin in Chillicothe. Harley our sales girl did an excellent job to get us the best deal. Her manager, Jason worked hard also to get us the best trade in amount. Mike the Finance manager made sure he got us the best coverage we needed for our new purchase. We highly recommend this dealership and we will be back in the future. Thank you. Coughlin Chevrolet in Chillicothe!!! You all are the BEST!!
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