found it at a great price online and contacted them over phone. put $500 down and drove down the next week to pick up the car. about a 10 hour drive. everything was just as listed and got the car at a great deal. They had some trouble with out of state registration, but it got sorted out. Very pleasant to work with.
My husband and I were both treated with such friendliness and respect by EVERYONE from the moment we walked on the property!! : ) Even when I made the appointment they went out of their way to make sure we were being served correctly and efficiently. I really like the appointment email confirmations. Kyle handled our entire transaction with such professionalism and kindness! We feel that he and the others really went out of their way to take care of us; and we were confident that our car repairs were being handled appropriately. He explained everything thoroughly -- and with a smile. We greatly appreciated the use of a loaner as well! We just can't say enough about our experience with Shottenkirk's in Ft. Madison so far!!! We honestly feel blown away by the kind treatment we've received -- it's hard to believe it still exists. Thank you so much!!
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