Completely an incredible expierence. Outstanding staff and customer service, great prices, and people who really want to help. I feel like I bought a car from a friend not a sales person. I would suggest everyone looking into a new or used vehicle to check out Jess Ford in Pullman Washington. Absolutely an incredible experience.
2018 Chevrolet Silverado 1500 LTZ Review
Awesome car
by Great car from Miami fl
May 13, 2019
5
As I mentioned to mr robati my sales associate I left the dealership with bunch of stuffs to learn even robati explained everything I still have to learn bunch more which I love it.
AS always, my experience at Jess Ford was great! All of the employees are professional, helpful and friendly.
This time I had an oil change and some other questions. All was taken care of in a friendly way and a timely manner.
I am disappointed that a wash is no longer part of the service. I understand your concerns. Another dealership we know of has customers sign a waiver. Maybe this could be an option.
Thank you, Billie Watson
2018 Chevrolet Colorado Z71 Review
Be Aware of Diesel Regen!
by Pissed Owner from Bend, OR
May 16, 2019
3
My car didn't do the auto Re-Gen and got clogged up. It cost me $350 to get it cleaned, the next day the sensor that controls the process went bad and they fixed it under warranty, but would not give me my $350 back saying it was unrelated! Really? Chevrolet can't afford to refund $350?
Roomie and drives great.great gas mileage.handles good on highway.nice interior.good stereo system.I like the back up camera.really good heater.I'm really satisfied.I like the bucket seats and fog lights are really nice.
Has more legroom than my impala 2011. Great and sharp looking.
Best car I've ever bought. Great ride- firm but smooth and quiet. Acceleration is strong but linear- not sudden jerk. Average 30 MPG. Handling is sporty- but not a sports sedan. Transmission shifts smoothly and always in the right gear- no hunting. Seats are comfortable but not on a long trip. Forward visibility is good, but headlights just adequate. Side and rear pillars block view- rear camera helps with backing, but not great- camera does not have any guide and fogs easily. Forward Collision Assist has activated 3 times when no car visible- twice in rain and fog, and once on a knoll. Side mirror alert rarely works when merging or changing lanes. Lane Assist tugs the steering wheel and is very annoying, so I leave it off- should be warning light and chime only. Now have nearly 36,000 miles and no mechanical problems, but I keep the Lane Assist turned off and wish I could turn of the Forward Collision Assist because it is too sensitive.
As usual, the entire service department was welcoming. They were very prompt with the routine checkup -oil change, tire rotation, etc. My experience with Jess Ford has always been great. I would highly recommend the dealership to anyone looking for a Ford.
2018 Chevrolet Silverado 1500 LT Review
2018 chevy silverado
by eduardo v from romeoville
May 6, 2019
5
truck has plenty of legroom in the front and back, the ride feels smooth compared to other cars,Also I like the remote stare led head lights.
It was OK, the technical service always does a good job. I was told that was a recall, and I like to be reminded when to perform the service to my car.
Thank you very much!
2017 Chevrolet Silverado 2500 High Country Review
Has good and bad points
by einstein from Clarence ny
June 7, 2018
4
The truck is a little under powered. There are some rattles that should not be there. The hook up for the safety chains and receiver for the hitch are a 1 or 2 out of 5. The ride is quite comfortable.
I purchased this truck new in December 2012. Its a 2013 Silverado 1500 4x4 Reg Cab LS with 4.8L engine. Currently 190,000 miles. Until last month, I've only performed recommended maintenance as outlined in owners manual. All maintenance performed by dealer. At 185,000 miles replaced right front hub +- $700.00. Outside of scheduled maintenance that's it for 185K miles. Paint and interior still look great! Very reliable, well built truck. Still getting 18MPG consistently for 190K miles. Very good traction offroad - which accounts for 20 percent of my driving.
Larry and Wayne have helped me a lot. I was stranded in a small podunk town in Idaho(no cell service), they rescued me with a loaner truck and a hitch for me to pull my trailer. I can not thank them enough. mrw
2016 Chevrolet Malibu 1LT Review
great ride, good gas milliage
by Jim & Carolyn from Dana In
April 10, 2019
5
don't care so much for the car shutting off when you come to a stop, but nothing to get upset about. really like the ease of unlocking doors and opening the doors with just a touch of a button. did not think I would like the push start and stop, but it is great. this car as has a great ride. would have liked a way to open trunk with out having to use remote, but again no big deal. but had a Malibu before this one and never had no big problems, so hope this one holds up as well, time will tell
My car is the very best. My husband has no issues traveling in it with me on long trips. The handling is excellent and the mileage is super efficient. I love the color and details of the exterior. The roomy trunk is another bonus and we have never had a problem with luggage and packages we needed to bring on our trips. I love the instrument panel indicator system and feel confident that it provides accurate information. The smooth handling of my car gives me carefree driving. I do regret hearing that this model is being discontinued as I would have liked to purchase another one in the next year or two.
I bought my current daily driver from them in 2014. It had been part of their rental fleet. I had to replace the alternator shortly after purchase. I never got the promised maintenance record so I have no idea about the life of shocks, brakes, and other parts with similar upkeep needs. Despite these disappointments I'm giving them an overall good rating and excellent on the buying experience which was straightforward and well-handled. There were no high-pressure tactics or fannying about. I'm currently in the market for a pickup for utility hauling and would buy from them again if they had the right "rig" (as we say out west).
2018 Chevrolet Colorado Z71 Review
ZR2 an awesome truck so far.
by blauen from west bend
May 13, 2019
5
I've owed several 4.7 v8 dodge dakotas in my life..the v6 in the zr2 concerned me, i knew it had plenty of horses, 307 i believe, and when you drive it, it feels like all of them...nice engine so far. I even get 20+mpg, which is a surprise to me. The snot it has along with the off road package, its a solid truck.
THIS IS INDEED ONE IF THE FINEST VEHICLES I'VE OWN
by BUYING CHEVROLET IN ATLANTA! from EROS LOUISIANA
May 6, 2019
5
THIS TRUCK IS GREAT. WE LOVE THE SIZE AND THE COMFORT I REALLY LOVE THE FACT THAT WE CAN CHARGE BOTH PHONES IN THE SAME AREA THREE DRINK HOLDERS CONVIENTLY TOGETHER. THIS TRUCK IS GREAT!
Thank you so much, Rahmad, for all your help! You went above and beyond for me and everyone I know will be advised to come to you for their next vehicle purchase! You ROCK!! Thank you, Dan for making the paperwork so painless! I appreciate your sincere honesty! Chipman Taylor is my new and permanent favorite dealership!
2017 Chevrolet Colorado Review
I want one
by Jimbo from Clay new york
April 24, 2019
4
They are a great looking truck and very comfortable . Very powerful fora v6 and handle very nice . A lot of room inside . Like the extended cab . Love black color and z71 .
Great service and assistance. Worked hard to get me what I wanted. Took lots of time and care in helping me understand my new vehicle.
2017 Chevrolet Tahoe Review
Chevy is the best vehicle I ever owned!
by Debra from DC
January 12, 2019
5
The Tahoe meets all of my needs! First off, it is reliable!! It is also a great value as it retains such a great resale value throughout it’s lifetime. It is the best fit for my tall body type. It’s comfortable for the whole family! It’s versatile for commuting or road trips or towing camper or boats! This Tahoe can be used for everything and trusted to do its job!!
There are so many features, the world of discovery adds to the fun in my life. Within the first 1200 miles I took two six hour (no breaks) trips, I'm 62 and can get pretty stove up sitting for long periods, the Air conditioned seats are wonderful, I jumped out to get the mail and had run clear across the street before realizing how long it had been, to move that quick, GREAT TRUCK, Driving fatigue after six hours on both days, was almost none existent. A pleasure to travel again, I'm a Happy boy.
Jess Ford is great. Their sales staff is very knowledgeable and friendly. Great customer service. The service department goes above and beyond expectations.
2013 Chevrolet Silverado 1500 LT Review
Great half ton Crew cab
by Rick, practical. from Abilene Tx
April 11, 2019
5
I bought my LT Z71 with a 131000 miles in 2015. I got a good deal on it that's why I got it. I put 49000 miles in 42 months and still runs and drives great. I'm very pleased with this truck. Mechanical issues none.
This vehicle has been used solely in town, by my parents. Used to go to the grocery store and church. My Parents have owned this vehicle for many many years.
I have enjoyed Silverados for 25 years. This is the 2nd worst truck I’ve owned. My next will be a dodge or ford. The price goes up but the quality goes down. At 40k catalytic converter went out. The dealer ship replaced it no problem. But that was as far as it went. They never checked the cause for it to go bad. Don’t know if I can trust them to correct the issue. This is a certified preowned. Why pay more money for a certified preowned? Just frustrating I don’t know if I can trust this truck for our family trip out west this summer
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