I hope everyone at Diamond Buick is as informative and helpful as Cory (salesman). I had questions about two different trucks I saw online. He wrote down my questions about cosmetics and performance. He said he would call me right back and 15 min later I started receiving pictures of cosmetic flaws ("scratches, chips, dings, dents, anything at all were my exact words"). The trucks were accurately described as in the ad. He showed me the most minuet flaws. He was very thorough. What really impressed me though, is he took the time and physically went out to the lot and familiarized himself with the trucks. I am EXTREMELY picky. I could tell he was very honest and he genuinely wanted me to love my purchase. He seemed like he knew exactly what I was looking for. Unfortunately, I ended up finding something else. I called him to break the bad news and explain the situation. He not only understood but seemed like he was happy that I found the truck I needed. Bravo to you Cory!! When I need my next vehicle, Diamond Buick GMC of Alexandria will be the first place I look!!!
2017 Chevrolet Traverse 1LT Review
Glad we found a new car.
by JakeG from Marshall, WI
April 27, 2019
So far it has driven well and feels good. The mileage wasn't awful for the year it is. I've never owned a Chevy so I'm hoping there aren't many major issues.
The service lane was easy to navigate and my truck was in and out for a Chevy recall quickly. The waiting area is really nice. Greg was great to work with, I will be coming back here again for all my service needs.
2018 Chevrolet Silverado 1500 LTZ Review
2018 chevy silverado
by eduardo v from romeoville
May 6, 2019
truck has plenty of legroom in the front and back, the ride feels smooth compared to other cars,Also I like the remote stare led head lights.
Quinton and Kyle couldn’t have been more helpful. I was emailing Kyle back and forth for a week or so now and went to go look at a 2014 GMC Sierra that they had. I didn’t leave with the Sierra but I did leave with a 2012 Ford king ranch f150! My very first ford and am loving it so far. These guys went above and beyond especially as far as financing and getting me in the right vehicle. I have gotten my last three pickups from Alexandria Motors and will definitely be back to get my fourth.
2019 Chevrolet Silverado 3500 LTZ Review
Strong pulling machine
by Transport from CHARLOTTE
March 22, 2019
There is not another 3500 diesel truck out there that can pull, tow or last better, it's an absolute Joy To Own and drive get you one
Our Sales person, Tim, was excellent. I spoke to him on the phone from work in Pequot Lakes Mn.and we were very interested in a pick-up at their dealership. We said that we were very serious about buying it it but could not get there before thursday the 16th of August. Tim told us there was interest in the truck and we replied that we were very interested and we would be down to the dealership by 5:00 that Thursday. After work at 3:00 we left work , ran into two different detours got lost twice and called Tim several times. He was very kind and stayed late to make the deal. We had some concerns with the manual gears on the test drive , Tim and I went out again , did some additional lower gear driving and came to the conclusion that every thing was fine. After the sale took place we talked for some time with Tim and he was very amiable and and charming. He spoke a lot about family and where he came from.
2018 Chevrolet Equinox Premier Review
Best vehicle ice ever owned, until...
by Locked out from East Grand forks, mn
May 13, 2019
I have had my 2008 for one week now so OnStar and membership weren't included. Came with one key. Everything went great until i started the car so my husband could move it AND IT AUTO LOCKED THE DOORS!! That's right, car running, only set of keys in the ignition and the doors were locked!! I had to wreck the visor on the driver's side and spend a half hour fishing around with a curtain rod to unlock the car!! What kind of car locks you out AFTER you've started the car with the doors unlocked?!?
Salesman Rob and the rest of the staff were excellent to work with. They went above and beyond to find exactly what we wanted and even delivered it to us. We definitely were not the easiest customers to please but they went out of their way to satisfy us.
We got a great deal, excellent service, and we love our Mazda CX-5 Grand Touring!
2016 Chevrolet Tahoe LTZ Review
by Shannyt77 from Warrior, AL
May 11, 2019
Drives great. Has more bells and whistles than you can imagine. Very roomie. Great safety features. Great radio and navigation. 4x4Just great and this is my 4th Tahoe
It was very nice working with Sam and the other salesmen and receiving a very fair trade on my Chevy Tahoe and if only the vehicle that fits me perfectly the process was very fast and efficient. I know the sale process went very smooth and unfortunately had the vehicle back in the next day and following day for two minor issues with the vehicle but they kept their word and made sure I was back on the road within 45 minutes of coming to the dealer. The only one thing that did not set well with me is I knew I was not going to get a full detail before picking up the vehicle but all they did was wash it they failed to vacuum out the vehicle and left cigarette butts in the ashtray but overall I'm very satisfied with their service and them keeping their word that I had seven days to get any repairs that needed to be fixed and they did I am now a proud owner of a 2004 Dodge Ram 1500 Sport and love everything about it. I highly recommend Sam and other individuals who are looking for a good trade and decent vehicle and excellent customer service to contact him.
2018 Chevrolet Equinox Premier Review
Very Reliable Vehicle(Excellent For Uber Or Lyft)!
by RP from CAPITOL HEIGHTS, Maryland
May 4, 2019
Very Reliable Vehicle (Excellent For Uber Or Lyft)! Loaded With Extras, Including 4WD, 4-cyl Good On Gas Engine, Bluetooth, Backup Camera, USB Connections, and much, much, more!!!
This 2017 3500 deramx is our third new vehicle purchased from Alexandria Motors within the last year. Brook and the rest of the sales staff have been excellent to work with through each purchase. I would, and I have highly recommended Alexandria Motors as top shelf both in customer satisfaction and vehicle in stock product!
2016 Chevrolet Tahoe LTZ Review
Drives Good and Stylish
by BigDaddy1906 from Atlanta
April 19, 2019
Car looks good whether or not we are hauling the family or just cruising by myself. Love the dashboard features as well as the lane assist features.
Fantastic customer service!! I never felt pressured to buy and they were very busy, but I didn't feel rushed. As a woman buying a truck, I didn't feel talked down to and Paul spoke to me (not my husband). Thanks so much Paul!!
2017 Chevrolet Silverado 1500 LT Review
Most comfortable truck I've owned.
by Salesman74 from Conway
May 2, 2019
These trucks have new styles to them without the new price tag. Sales truck use with exceptional low miles. They are very comfortable to get in and out of. Clean bodied and nice look to them.
Thank you to Paul, Matt and Kyle!!
It was a pleasure doing business with you all!!
Thanks for your help last winter when it was -25!!
Your Customer Service is Excellent!!
I Love my new vehicle!!
2013 Chevrolet Silverado 1500 LT Review
Most Reliable Pickup I've ever owned.
by North Florida 1500 from Jacksonville, Fl
May 1, 2019
I purchased this truck new in December 2012. Its a 2013 Silverado 1500 4x4 Reg Cab LS with 4.8L engine. Currently 190,000 miles. Until last month, I've only performed recommended maintenance as outlined in owners manual. All maintenance performed by dealer. At 185,000 miles replaced right front hub +- $700.00. Outside of scheduled maintenance that's it for 185K miles. Paint and interior still look great! Very reliable, well built truck. Still getting 18MPG consistently for 190K miles. Very good traction offroad - which accounts for 20 percent of my driving.
It was a great experience buying my 2018 Chevy Volt from Marthaler Chevrolet of Glenwood. They had a great price to begin with, and beat my credit union's finance rate. Great job! 4 stars for facilities is only because of the limited options for refreshments... The options of regular coffee, decaf coffee, bottled water, and hot water leave a little to be desired. I would've liked a packet to mix a hot chocolate, even from the vending machine.
absolutely the best dealer I have been to and I've been to many. bought a 2017 3500. dealing with them was easy and pleasant. The free delivery went great. After I bought it I had a few questions and the service department was very helpful. I have and will recommend them to family and friends..
2017 Chevrolet Silverado 1500 High Country Review
Great Work Vehicle
by PhilG from Saginaw
May 9, 2019
It has everything that I need in a work vehicle Space Looks and Reliability. The interior provides plenty of leg room and comfort. The exterior provides the Professional Look that I was in the market for.
by H. O. "WWII VETERAN" from TARRANT COUNTY , TEXAS
January 19, 2019
POOREST GAS MILEAGE , NEXT TO A TOYOTA SEQUOIA . GREAT FOR TAKING THE LAWNMOWER IN FOR SERVICE . I WOULD RECOMMEND THIS VEHICLE , IF YOU WANTED TO PROTECT YOUR CHILDREN'S SAFETY , WHILE RIDING THEM TO GAMES OR PICNIC'S .
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