Although courteous, we were taken back that changing our headlight bulb cost us over $300 ($240 labor) and we had already bought the bulb! It was done correctly, but will not do this again. This was a car for a non-profit. I hate that are donors had their money spent in this capacity.
Went on a Saturday morning. Had made an appt. over the phone. They got me in and out quickly and didn???t try to ???upsell??? me anything like my experience before, but told me the issues my car had after the change. Very good experience, price was good and I will go there again.
Doug Gray GMC has extremely knowledgeable employees, very friendly staff, and a welcoming atmosphere. I had hit a bad spot in the road causing damage underneath the car. They were speedy in getting my car in for service and repair.
Great car but horrible service. I bought the car out of state and the windshield wipers stopped working. But that didn't bother me because i didn't expect the car to be perfect. I bought the car out of state. I had 30 days to register the car in Texas, but i can not register it without the paper work. They told me it would take three weeks. I was fine with that. Three weeks passed and nothing in the mail. I talk to them and then they tell me it typically arrives on the date the license plate expires. Guess what, it didn't come. Because of that, i have to pay big fees because they could not ship the mail in time. If you want to buy out of state, DO NOT BUY HERE!
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