Received personable and quality service. Very happy
by AngelaM from Virginia Beach, VA
December 29, 2018
We own a Pilot too and there is not comparison on trunk space, rear visibility, and comfort. The Tahoe is big on the outside and small and uncomfortable in the inside. The third row seats are horrible low, not space for legs, and hard. There is not way to fit 3 suitcases in the back and maybe not even a big suitcase. We barely fit only 2 carry on suitcases on our family trip. You pretty much feel claustrophobic in the third row. I can’t say enough about how poorly designed the 2019 Tahoe 7 seater is. The old 2011 pilot we have is 150 times better, spacious, comfortable, and all the good things a SUV should be. Truly disappointed!
The service was exceptional, which made it such a wonderful experience!
by Paul from New York
January 2, 2019
The car is nice. But there are some issues with car. After few months middle row car seats is going to make rattling noises. Prolly sooner have to change the car seats molding. Car Radio issue it would stop by it self. Lot of fixed needs to done for this truck.
All of the staff at Marchant Cheverolet were very friendly and professional. There is no pressure to buy a vehicle and no hidden dealer fees. I believe this is a very trustworthy dealership who stands up to their reputation.
Love my impala
by Shadysson18 from Miami
December 20, 2018
I absolutely love my impala. It has plenty of room in the front and back. It's very stylish, ther performance is unmatched by others. It's very fast and reliable.
Store managers have resolved all problems associated with my first post. Thank you for all your help. And I apologize for selecting the wrong store.
Best Vehicle I've Owned
by SunflowerLady from Junction City
January 9, 2019
This truck was my dream of owning when I retired. My dream came true in Feb 2017. I retired from civil service May 2016 after working 38 yrs. I got my 2017 Silverado LTZ. I enjoy driving it and feel so comfortable even in my short height (4'11"). It is very dependable and very truck looking in shiny black. I an still receiving compliments on how the truck looks brand new.
Hands down the best mechanic I???ve worked with. Would definitely recommend him to anyone in need. Always goes above and beyond to make sure you have the fix needed, and it???s never a half-xxx fix like the other mechanics that you deal with. Time is an important thing to this service department, they always make sure that you have your vehicle returned in a fair amount of time. Would definitely give 10 stars to him if I could. As far as Ashley Rose, she was very polite when I came in looking for assistance, guided me back to the service department and made sure I didn???t need any further assistance. Had a phenomenal attitude and felt like she would???ve went above and beyond if I needed assistance from her. Would also give 10 stars if I could.
by sjilly93 from Mansfield, TX
November 29, 2018
Drives like a luxury vehicle, not a truck. Very comfortable ride & super dependable. The features are great and it is a beautiful SUV. Would definitely recommend!
Mark always recognizes me and is familiar with my situation. The job is done quickly and efficiently. It is the only place I service my car.
Nicest truck I’ve ever owned
by T shaw from Jacksonville,Fl
January 12, 2019
This truck has more usb and power points than u can use . It does not ride like a truck even being a 4-wheel drive. The radio is smarter than me but give me time. In my opinion you can’t go wrong with this truck
Front clicking around steering box. Service Dept. was so friendly and professional. All I had to do was tell them what I was experiencing and they took it from there. When they say Family Ford they were not joking. Every aspect of their dealership went real smooth. They have my business from now on, even if it has to be towed the 45 miles right past all of these dealerships where I live.Thanks so much!
Best performance car ever!
by Mdanjel from San Diego, CA
January 13, 2019
Traded in my 2014 RS camaro for the 2018 V8, because the V6 wasnt enough power. This car handles well and has great acceleration. I’ve had zero issues or regrets with this car. This was a great buy and ill continue to upgrade this car. I plan to own this one for a long time!
Really did a great job finding the truck that I wanted.
Unreliable diesel truck
by Franks2006chevy from LOS ANGELES
December 9, 2018
The 2500 hd gas version is reliable. However the 2500 diesel version is unreliable. My father had a 2014 chevy silverado 2500hd with the duramax engine. It broke down often. He hardly used it for work. Mostly just for weekends to go out . Never pulled ,towed or hauled anything with it. The reason he finally got rid of it was after the fuel system had a problem and it ended up damaging the internal parts of the engine . Factory warranty paid $8k to fix it. Luckily it was still under the 36k miles. So stay away from these duramax engines. The only reliable duramax engines are the ones made in 2006 .
Quick and friendly service center. There was no long lines or delays with getting my vehicle serviced. It was a nice experience.
I've never owned a vehicle with this many features
by Sher Chevy all the Way from Carlisle,OH
January 13, 2019
I needed to have a dependable car and have the peace of mind that it is an all-wheel drive. I also wanted a vehicle with room in the back and all the features all the plugins it's more than I could ask for
I have been doing business with this company and in particular Mark for years. They take care to understand the issues with my vehicles and keep me rolling. Mark is one of the most professional people I have ever worked with when it comes to service and vehicles. He offers solutions and results, not excuses. His attention to detail and customer satisfaction is unmatched in the industry. I will continue doing business with him and Hoover as long as I own vehicles.
Best car ever
by Jack from Nj
October 11, 2018
I have a 02 1500 Chevy Suburban and still running at 270000 miles on it I’ve used it for family travel and haul a lot with it and it’s still running great I do regular manitainace on it
This suburban has never failed me ever best car Chevy ever mad
I purchased my Chevy Impala LT used but still under manufacters warranty. I like the interior and exterior. The leg room in the back seat and trunk size is impressive. The cars sleek body is not to big and not small. Chevy did a great job with this new body size.
The worst front wheel drive car I've ever had. Lost traction at slow speed just in the rain! Lousy headlights, very difficult to see at night. Comfortable seating, but everyone had difficulty getting out - car sits too low. Paid a lot for it used, but doesn't hold value. Had a lot of recalls. Experienced more repairs than any other car. Large trunk but small opening, so could not fit anything deeper than a small cooler. Test drove the Impala prior to the Malibu - they both make a big clunk, like there is a log rolling around in the back during sudden stops. Would never recommend either car.
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