Chris was fantastic to work with,, in a very busy world, having a representative that understands the needs of his clients are huge. In the mid of our sale I ended up with a family emergency and Christopher was very empathetic and got all the information together for us. Thanks Chris, I???ll be back.
Very comfortable and drives nice
by Juliev from Conway New Hampshire
December 22, 2018
Met all my expectations wish I could use Mac without having to subscribe to Onstar? But would recommend it to family and friends love the leg room as well
They know their stuff, fair and caring! Very flexible when making appts. I???m a hour and 10min away and like to wait, no problem at all. I appreciate that a lot.
by Tmmann from Louisville KY
January 7, 2019
Not great. This car has given me headache after headache. The steering keeps popping. I have trouble with the paint chipping since day 1. The heater had problems within 2 months. Now, at 36,000 miles, the car interior is leaking from the windshield. on a trip the battery for the auto stop did not work after a long trip on the expressway.
Our experience with Krystal was a positive one. Their prices are just as low if not lower than the larger dealers. Our Salesman Chris came highly recommended by three local businesses in the area. Chris is a former mechanic and working with him felt like working with someone that is knowledgeable and out for our best interest. Far different than other pushy salesman I have met in the past. We highly recommend Krystal and will be back. Darren
Best Vehicle I've Owned
by SunflowerLady from Junction City
January 9, 2019
This truck was my dream of owning when I retired. My dream came true in Feb 2017. I retired from civil service May 2016 after working 38 yrs. I got my 2017 Silverado LTZ. I enjoy driving it and feel so comfortable even in my short height (4'11"). It is very dependable and very truck looking in shiny black. I an still receiving compliments on how the truck looks brand new.
Our entire family has been doing business with Krystal for several years. Everyone there is professional and friendly. I would definitely recommend anyone looking for a new or used vehicle to visit the dealership.
L5P Duramax has no comparisons
by Diezelnut from Mount Vernon, IL
December 2, 2018
I’ve owned Ford and Dodge diesels in the past, nothing compares to the L5P. The truck is comfortable, quiet and has an impressive torque range. Have not had it long enough to gauge mileage, so far it compares to the LML when it was new.
We have purchased from Krystal since 2009 and have always been treated like family. Frank and John have been great. Dennis was always professional and a friend as well. Service is A plus. No better dealer in the area. We would recommend and have to our friends and family Always going the extra mile. No need to go to the big box store. Buy local and save
Safe and Reliable
by Curlyy.locks from Barnegat, New Jersey
January 6, 2019
As a young 20 year old who commutes every day to work and school I can say this car does it’s job and does it well. Great on gas, comfortable, compact, and large trunk space for those long days of shopping. I would definitely recommend the 2016 Chevy Cruze LT to a first time car buyer looking for something that doesn’t pack TOO much punch; but just enough to get you to where you need to go in a timely manner.
Brian was awesome. He worked with us while we looked at multiple vehicles. He also helped us get right around our budget! I would and will recommend this Brian and this dealership to others. Overall, great experience.
Great acceleration and sporty ride
by DH_WG from San Jose, CA
January 2, 2019
This car drives really well and I only have to go to the gas station a few times a year because it has a high electric-only range.
Awesome Experience-Honest-Tim Maltbie at Krystal CJD
by Tim53451 from DealerRater.com
November 27, 2018
I have purchased a multiple new Ram HD trucks in the past and this has by far been my best experience. My last experience was so bad, I switched to a Ford Super Duty. After a short time of driving the Ford Super Duty, I really missed the RAM HD. Most of the deal was worked over the phone and Tim Maltbie did everything he could to make this a smooth and easy transaction. The dealership is small but it is busy and they seem to push the savings onto the customer rather than having a massive useless showroom. I drove past more than 3 big CJDR dealerships to get to Krystal at 50 minutes away, however if I lived 2 hours away I would still go to Krystal CJD.
Has good and bad points
by einstein from Clarence ny
June 7, 2018
The truck is a little under powered. There are some rattles that should not be there. The hook up for the safety chains and receiver for the hitch are a 1 or 2 out of 5. The ride is quite comfortable.
Responsive to customer's purchase goals, and attention to detail.
I Always Buy Chevy!
by Nik-Nak Got A Trax from Olympia, WA
December 20, 2018
I bought my 2006 Chevy Impala LT off the lot in 2006, still runs like a champ but after the divorce I was ready for some changes. Out with the old & in with the new! So my daughter and I went Black Friday shopping for a cute, new/used car after Thanksgiving. We really hit the jackpot when we found this amazing 2015 Chevy Trax at Toyota of Tacoma! My kids are grown & I'm not hauling lots of people around like when they were younger, so I really wanted something a little smaller & sporty looking to go with my new single life style. The Trax gets great gas mileage, has the safety features I look for, nice and roomy seating and the ride is super smooth! I have the sun roof I wanted, folding back seats and a bumpin' Bose stereo system that has Bluetooth features so I can play my music from the Internet on my phone and still be able to receive a phone call if it comes in... all while driving with 2 hands on the wheel! The backup camera was a surprise bonus, I've never had that. I totally recommend the Trax and I wouldn't change a thing!
Thank you Matt, I appreciate all you did to help me get in the drivers seat of this Jeep Grand Cherokee! Also want to thank you for making the process not as painful as I had dreaded it to be! If you buy a car from here you should defiantly get in contact with Matt! Thanks again!
Most reliable car I’ve owned
by Scrowley from Columbus Ohio
January 12, 2019
I drive the car to work and home only. It has never given me any trouble. All mechanical records were kept by Jeff Wyler of Columbus in Canal Winchester Ohio.
I have been waiting patiently for 3 months to get my under carriage of my Chrysler 200 fixed from a faulty oil change the mechanic did. The service department fails to keep me posted. Winter is coming and I haven't forgotten about their mess up. I won't be satisfied until this is fixed.
by Jmagg from Franklin ohio
November 27, 2018
Actually this was the perfect truck for my needs everything is what I wanted from gas engine to double cab even the color only concern I may have is fuel milage but with towing ability an very well equipped I think I can live with it
On a busy Black Friday last week, Jason Halladay's team came through for me once again. On a day where there were no appointment times available because they were completely booked, I was able to get both my Pilot and CRV successfully serviced by leaving them for what ended up being only a couple of hours each. The experience was perfectly facilitated by Jody Putney-Jones, whose knowledge, attention to detail, and excellent communication skills make the recent exit of the legendary Scott Fitzsimmons a little more bearable. Both vehicles were purchased via Van Chaklis, who is one of the rare car salesman I feel I can trust. Thanks for another quality experience. - Adam Bogdan
Fits us Perfectly
by Cole from Durant, OK
December 29, 2018
Great sized SUV to fit our all around needs. Not to big and not too small. Appealing interior with a sporty design. Just enough "bells & whistles" without having to bust out too much cash. Good fit for kids in the back seat or even a solo commuter with the highway MPG. Great trunk for groceries or travel necessities. Haven't had any performance issues yet. All-around solid car.
To anybody who is shopping for a nice vehicle to purchase! Queensbury Automall is the place to go! outstanding customer service ! great selection and a relax environment !A plus in my book !!
Too many problems
by Krazynewf from Brampton Ontario
January 10, 2019
Own 2014 Silverado and I love it but I've had alot of problems ..no matter how many times I bring it to the dealership they can't find the issues... running out of warranty and problems still not fixed..
Matt helped me with the process with my car. He worked with me to find something I would enjoy. The entire staff are really great about their job. They look for a car that fits you and is in your price range. They won't try in force you into something your not comfortable with. They care about the service you get so they won't let you drive off the lot in something that's not ready. They have an awesome service center. I will continue to use them whenever I need a car and will tell people this is the place to go. 5 star service.
Very comfortable and reliable pickup
by NAPAMatt85 from Nampa, ID
January 8, 2019
I put 40,000 miles a year on my 2007 Silverado and it never skips a beat. I just change the oil and other fluids on time and it keeps going. Very comfortable seats and quiet interior.
Devin made it possible to get my first car and it was a brand new Cruze. My family loves it and thank you so much for helping me. He was so patient and listened to all my needs and wants.
Great family car!
by Ang7997 from Blue Grass
November 17, 2018
We love this car for our family! Lots of run!! My son loves all the cup holders and the DVD player!! I love how it handles in the snow!
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