Very efficient, friendly, and work completed within a reasonable time frame. Love the new place; nice waiting area. Good, informative, repair order paperwork, clearly shows all areas checked by the mechanics.
My salesman Johnny Tofo was excellent right from the start . He helped me get all the rebates that were out there and get the best rate when it came to the financing. If anyone is looking to buy a Kia they need to contact Johnny at FX Capara.
recently went in to just see what my options would be with my credit. the finance manager made me feel like a million bucks! he got me approved for a new jetta with all the extra options for a super cheap deal. the saleman went through the entire car with me so i understood everything! I met the service department people and set up for my first oil change for a year in advance, they seem super friendly! this was my first time buying a car myself and i was nervous i was going to be taken advantage of. but i wasnt! everyone was extremely fair with me. i highly recommend them to anyone! plus my husband is a solider and i really liked the fact they support moutainfest for the past 3 years on post
Very friendly when i made the call for service. Updated my vehicle due to a recall I had no clue about and very courteous and professional. The value and price of service was worth the half your drive.
I have bought several vehicles from Ed and he has always "Made It Happen" ! He is very friendly, respectable and totally professional ! Both my daughters and I are very happy with our vehicles, thanks again Ed.
I highly recommend this service department for vehicle repair, even if you don't own a GM product....The facilities are clean, the personell friendly and the service department awesome....Charles is the best mechanic on the planet and Erin is the best service writer.....Any service I need is handled flawlessly. This dealership will be at the top of my list when looking for a new Chevrolet..
Ed did an excellent job he made this process very easy I would come back again and again I was actually a customer in 2007 and he made the process very simple we did most of it through phone calls and text messaging and I couldn’t be happier I will recommend him over and over again
by Debbie & Brooke Davis from North Clarendon VT
December 1, 2018
It was definitely worth the 5 hour trip to purchase a car from Phinneys. Matt was friendly ,honest and easy to deal with. When we arrived we were pleased to see the SUV was in mint condition as promised with all the options we were looking for. Matt had prepared the paperwork in advance therefore only one trip was required and our day was limited to Saturday. There was no pressure to purchase extra warranties. Matt explained everything throughly and accurately. The monthly payment was the same as he quoted and there was a minimal paper fee unlike other dealers who charge $300 or more. We had the best experience and will continue to do business with Phinneys!
Phinneys has all of the amenities provided with grace and generosity. They have excellent empathy that makes it very comfortable dealing with unfamiliar car issues. The buying process was easy, efficient and very straight forward. Matt explained all the details to me in terms that I could understand. I am truly grateful that Phinneys is here locally in Clayton and has such gracious and professional sales and service.
We've purchased cars from this place for the past 20 years; I'm not sure how many but probably ten vehicles. We've never had a bad experience there. Chris is wonderful & the service dept has kept us happy after the sale. Great people!
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