They treated me very well and gave me good advice. All of my repairs have been covered thanks to their recommended coverage plan. They always give me a loaner so I never have to go without or depend on others.
I have bought two new vehicles from them and would go back to buy another one. I also get all my service done there. I can't say enough good things, I love this dealership. The people are friendly and are willing to help with anything. The body shop also has great people. Margaret always comes over to say hi and asks how things are going, if she isn't busy with another customer.
Love this dealership! Awesome small town dealer that goes above and beyond to help you out in the sales and the service department. Always refreshing to come in to smiling faces and happy people. I would recommend this dealership to everyone!
My lease was expiring soon so I was combing the area GM dealers while looking for my next car. Even though they were a bit of a distance for me they provided the best pricing and best customer service of any of the dealerships that I visited. My salesperson David went more out of his way to make sure I was comfortable with the car and the purchase than any salesperson that I've ever encountered. Everyone that I came in contact with at the dealership was excellent and I would highly recommend checking them out!
Exceptional customer service. Originally started with an E-mail inquiring about a car for sales. Responses were quick, professional and answered my questions. When we went there to look at the car they were very accommodating and no pressure to buy. We purchased the car we inquired about. Buying a car has never been an enjoyable experience, but this was very comfortable and pleasant!
I had my 2007 Pontiac G6-Gt retractable roof repaired and a part replaced. There was a lot of wind noise and the roof leaked when it rained. Nicole assured me that the mechanics still trained on Pontaic's. The mechanic did and excellent job. no more wind noise, water leaks and the roof locks down with out help.
Just wanted to thank Nicole and the mechanic for a job well done.
Matt Farnes was the salesman who took care of me. I talked to him quite a bit on the phone, and via text. He was very responsive and easy to deal with. A salesman at another dealership was too busy to handle the sale. When you are buying a $60,000 truck, you expect to have an attentive and knowledgeable sales professional to work with you, and Matt was just that. I cannot say enough about how good he is. I first spoke to him in the morning, and I drove my new truck home that afternoon. The other dealership lost out, and I don't even think they care. I will definitely recommend Van Bortel Chevy to family, friends, and co-workers. Good people who care about what they do. Thanks!
I recently purchased a 2017 Corvette Convertible fro Van Bortel. The entire process was outstanding from start to finish. I was trading in a 2014 Corvette and Matt provided all the appropriate numbers for an easy transaction. I would highly recommend Van Bortel Chevrolet and Matt for your next Corvette purchase.
My visit involved the Corvette side of the business and was maintenance related. I found the people to be very friendly and professional and offered me suggestions and advice that I believe came from honest opinions. Some of the advice I decided to take and proceed while I was there and the other we talked about for future considerations. I was comfortable with that approach and felt confident that the advice that I could wait was reassuring. LGardner
My second time buying a car at this dealership. I went back because of the ease of buying. No pressure. Smooth and easy transaction. My sales person was awesome. He did all the work I just needed to sign on the dotted line.
I went back because my salesperson was so helpful with my first purchase.
Thank you Chuck Farace, thank you Van Bortel.
When things looked like they were not going to happen, Moe went that extra extra mile to make it happen...I know others were involved too.... It was a miracle that you all made happen....That shows me what kind of folks you are.
Always courteous and provides additional information if something else needs fixing. Also provides a quote for the additional repair that includes parts and labor.
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