Used 2018 Chrysler Pacifica for sale near Addison, IL

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

bought 2018 Pacifica in January 2019. lowest base model they had. no power doors or power folding seats (manual so nothing to break later). was disappointed in navigation option (looked like it was included, but was not). we ended up using android auto and that works ok so not a big deal. love the power. 3.6 liter engine gets us onto freeway with 7 people and luggage very quickly and easily. auto engine off at stops is great gas saving feature along with 9 speed auto transmission. no issues with transmission after 5 years of usage. plenty of space for storage. 2018 model complaint. no auto headlight on/off. Really Chrysler? that should have been a no brainer default in this day and age. Purchase price was $40,000 for the base model. (I always like to know what people paid for the car :)

From the time I walked into the establishment I was greeted and treated with respect. I love how the salesman was knowledgeable about the exact vehicle I came in for. He went above and beyond and through every obstacle that possible came my way. This car purchase was an early birthday gift to myself and I am so happy with my decisions.

This vehicle is perfect for what my family needs right now. Both my kids (5 & 2) can climb into it unassisted (any mom knows, giving the kids any level of independence is great). Both rows of seats stow into the floor. We have the back row stowed to give us lots of cargo room for the stroller, diaper bag, scooter, karate bag, etc etc etc. Love the automatic doors on both sides... a nice upgrade from when I was a kid and it was a manual slider only on one side! Our one downside, but it's a big one... the media center in this car was a total after thought. It does not connect as expected to my iphone, and the AppleCarPlay seems to open a secondary window (it's not native to the car like the Ford Sync). So far, I have not gotten the phone to connect correctly via bluetooth - I have to plug in. The audio varies wildly - I have to turn the volume up almost all the way to hear someone on the phone, but when the radio kicks on, the whole car vibrates. I can't turn the audio off without turning off the ENTIRE screen. There is no native GPS to the car that I can tell, which isn't a huge downside since we have our phones, but was definitely surprising to see. All in all, this is the car we need right now as a young family with a lot of stuff to cart around. It has a lot of family friendly features that I 100% appreciate. I imagine that the newer models have better media integration with the iPhone.

This is the perfect cross between a van and a luxury vehicle. Plenty of room inside for anything you want to do. The engine is so smooth and powerful, you have to watch for creeping on the speedometer. We have owned Chryslers for over 30yrs and this is one of their best.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

I just purchased a used car at Import Exchange in Everyone was so nice, educated and helpful! Michael, the general manager personally greeted me and directed me to cars that fit not only my budget but contained the list of wants and needs I was looking for. I really appreciated the extra time a salesman provided me after I bought the car to illustrate how to connect my phone. Overall, a great experience and I will definitely be recommending Import Exchange to my friends and family!

Overall, a smooth and enjoyable car buying experience. Kelvin was super helpful and guided me to the perfect car for my needs. Highly recommend

Mike Pendleton was great, even though I was looking for Calvin, nevertheless, either was great! Paul was awesome as well!! I would definitely recommend you guys to all of my friends!

There are some dealerships and then there is Betthenhausen Fiat! Great folks that made the process so simple!

My sales advisor, Izhar, was extremely helpful. There was a great selection of vehicles in stock, and all the employees were very friendly and supportive. My sister is very happy with the car we purchased. Highly recommend.

Zee handled my application and provided an excellent level of service from start to finish. He explained everything clearly, step by step, making sure I understood each part of the process. His patience and professionalism made the experience smooth and stress-free. Overall, I received great customer service and truly appreciate the support.

i was in and out.. very good experience and i will give my salesman marco torres as much business as i can.. thanks conway imports!

Pleasant. On time. They even wash my car which never happened before. I am very pleased with the service. Every one act professional with customer service.

This dealership is currently getting renovated inside and it’s beautiful! This is also the first time buying a car that I didn’t feel like I was getting “screwed over” somehow. They were very much on our side and enjoyable to work with.

Customer service was excellent from start to finish. They were easy to contact, kept me updated every step of the way, and answered all my questions promptly. I’m very pleased with the experience.

A very positive purchase experience. The sales staff were friendly, helpful, and gave me plenty of time for the test drive and questions.

I’m so grateful for Disa, she was very informative and knowledgeable in helping answer the questions I had regarding a vehicle I was interested in. Thank you so much Disa!

Ramy helped us today and was incredibly helpful. He provided all the information we needed, and we left with a car we love. Thank you.

Had an amazing experience here at Sherman dodge with Jesse W, he listened to our wants and needs and made sure we got a great deal! Definitely going to send my friends and family here as well.

The entire process of purchasing my car was very smooth. Everyone was helpful and informative. It was a great experience, and I would recommend you without hesitation.