Used 2018 Chrysler Pacifica for sale near Itasca, IL

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

This dealership is amazing! No high pressure sales tactics, no last minute add-ons to the price. Great follow up after purchase to ensure we were completely satisfied with our purchase. Service went above and beyond expectations.

bought 2018 Pacifica in January 2019. lowest base model they had. no power doors or power folding seats (manual so nothing to break later). was disappointed in navigation option (looked like it was included, but was not). we ended up using android auto and that works ok so not a big deal. love the power. 3.6 liter engine gets us onto freeway with 7 people and luggage very quickly and easily. auto engine off at stops is great gas saving feature along with 9 speed auto transmission. no issues with transmission after 5 years of usage. plenty of space for storage. 2018 model complaint. no auto headlight on/off. Really Chrysler? that should have been a no brainer default in this day and age. Purchase price was $40,000 for the base model. (I always like to know what people paid for the car :)

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

This vehicle is perfect for what my family needs right now. Both my kids (5 & 2) can climb into it unassisted (any mom knows, giving the kids any level of independence is great). Both rows of seats stow into the floor. We have the back row stowed to give us lots of cargo room for the stroller, diaper bag, scooter, karate bag, etc etc etc. Love the automatic doors on both sides... a nice upgrade from when I was a kid and it was a manual slider only on one side! Our one downside, but it's a big one... the media center in this car was a total after thought. It does not connect as expected to my iphone, and the AppleCarPlay seems to open a secondary window (it's not native to the car like the Ford Sync). So far, I have not gotten the phone to connect correctly via bluetooth - I have to plug in. The audio varies wildly - I have to turn the volume up almost all the way to hear someone on the phone, but when the radio kicks on, the whole car vibrates. I can't turn the audio off without turning off the ENTIRE screen. There is no native GPS to the car that I can tell, which isn't a huge downside since we have our phones, but was definitely surprising to see. All in all, this is the car we need right now as a young family with a lot of stuff to cart around. It has a lot of family friendly features that I 100% appreciate. I imagine that the newer models have better media integration with the iPhone.

Somehow the rear window wiper blade cover on my 2019 Buick Encore went missing.... Being a long-time friend and customer of Mike's, I went to his GMC service center for replacement, and was grateful that Bill Haggerty replaced the missing cover without charge! As always been my experience, GREAT service and GREAT dealership! ...Tom Noble

This is the perfect cross between a van and a luxury vehicle. Plenty of room inside for anything you want to do. The engine is so smooth and powerful, you have to watch for creeping on the speedometer. We have owned Chryslers for over 30yrs and this is one of their best.

From the time I walked into the establishment I was greeted and treated with respect. I love how the salesman was knowledgeable about the exact vehicle I came in for. He went above and beyond and through every obstacle that possible came my way. This car purchase was an early birthday gift to myself and I am so happy with my decisions.

Great selection of cars and a really relaxed, no-pressure atmosphere. The team was friendly and easy to talk to. Zee was especially helpful. they listened to what I needed and helped me find the perfect car within my budget. I’m really happy with my purchase and would definitely recommend them.

purchased a preowned cadillac today from marco and mauro. they made it so easy and smooth for me! even helped me get a better interest rate so thank you!!

It was a very pleasant visit very good people we were very well attended by the very professional workers for those reasons we encouraged ourselves to buy a car that day thank you for helping me

Awesome buying experience. I loved that they introduced me to service after buying my car so I know exactly what to do when it rime to get my car serviced for the first time

I made a 1 star Review BY ACCIDENT. I was under the assumption that was making the review for the Napleton's Arlington Heights. I have been trying to delete my previous reviews but couldn't. Please let me know if there is a way to delete it. Your dealership is one of the best in the area... for prices and staff. I worked with Tyson and he was really helpful with everything. I decided to wait a little and will be back at your dealership for new Jeep ;)

The selection of cars available was impressive. making it easy to find something that fit exactly what I was looking for. Overall, it was a smooth experience. and I would highly recommend checking them out.

Customer service was excellent from start to finish. They were easy to contact, kept me updated every step of the way, and answered all my questions promptly. I’m very pleased with the experience.

Great and friendly service. Ri Pritchard the salesman was great and was able to get me into the car I wanted. I highly recommend this dealership.

I recently purchased a car and had a great experience. The team was incredibly helpful and always available to answer questions, never pushy or pressuring me to buy. Excellent service all around. Highly recommend.

Nothing much to say just talk to Sam.Very Profesional sales person highly recommend him, he didn't push me to run through hoops just showed results am greatful thank u Sam

A very positive purchase experience. The sales staff were friendly, helpful, and gave me plenty of time for the test drive and questions.

Ramy helped us today and was incredibly helpful. He provided all the information we needed, and we left with a car we love. Thank you.

The entire process of purchasing my car was very smooth. Everyone was helpful and informative. It was a great experience, and I would recommend you without hesitation.

Great customer service.Thank you Fil, Greg and Ulises for making every step as easy and hassle free as possible,Quality vehicles at reasonable prices.