Used 2019 Chrysler Pacifica for sale near Chagrin Falls, OH

All I can say is that Oakley Auto World knows how to treat their customers. I felt like a human being instead of a dollar sign, I was treated with the utmost respect from beginning to end, and they did everything in their power to make sure that I was completely satisfied from the vehicle itself all the way to the financing. I chose Oakley Auto World because they made me feel important. They didn’t swarm over me like a bunch of vultures. My salesman was Harlan Huff. Absolutely fabulous to work with. Has a wonderful sense of humor and made everything feel very comfortable. I never felt pressured into buying something I didn’t want. I was given other options besides the one I picked, but I’m a firm believer if you don’t go with what you want, you’ll regret it. The financing department was amazing. I highly recommend Oakley Auto World because they treat you like people instead of treating you like numbers I don’t know if I’ll ever be buying another car but if I do, I’ll go back there.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

We recently had an issue with the entertainment system in our Buick Enclave, Vera Cadillac service team diagnosed, replaced part, and had our vehicle road-ready in just TWO DAYS. Efficiency at its best! Mr Conrad Hernandez made sure everything was perfect for our upcoming family road trip.

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

It's an excellent place with incredible service. I was served by Marcos Gonzalez, whom I consider an excellent salesperson with enormous knowledge and kindness. He's very professional in his work.

Definitely will meet our needs as a vehicle to transport wheelchair and will be comfortable with fabulous safety features. More technology than I have the capacity to use!

I appreciated Hugo so much for making the process seamless and fast, I tend to not trust Sales associates or dealerships but I did not feel taken advantage at all!!!

So glad I made this purchase. Very pleased with my Pacifica. Drives nice and I have lots of room and for a big van its easy to navigate. The remote start will spoil me along with the heated seats and wheel. I will not be trading this in anytime soon.

Absolutely wonderful! They made me feel like I was buying a MUCH higher priced car rather than a used car! I would (without question) buy another car ftom here! Thank you ALL!

OK well I have always owned a Chevy maybe five of them in my past. When the Pacifica came out I like the features of safety and the size room for everybody. Since I have had this vehicle I have had a couple of problems one problem that shouldn’t have happened until at least 50,000 miles. I have 19,000 miles on my car and I’ve had battery problems I am a little disappointed and now happy that I bought the extended warranty because I am afraid a bit of the future a little disappointed in the car. Hoping that from now on I shouldn’t have too many problems keeping my fingers crossed.

Had a great experience trading in my 4runner and getting a new tundra with Chris Williams yesterday! Couldn’t have made the process easier from start to finish and appreciate them staying late for us.

I had my car repaired last May 20th and was given an excellent service. Big thanks to IVAN, my service advisor, who is very polite, approachable and got my confidence dealing with the repair service. IVAN, a true asset to the company. GOD bless you!

Thomas in service department is a honest person. Thank you for your help. Would recommend to do business with dealership. Work completed in timely manner.

Hello, how are you all doing today? I would like to say that it was a pleasure calling this Heller Motors dealership today, 10/17/2025, specifically because of Mr. Don, who didn’t hide any information from me and was 100% honest with me the entire time. It is an honor to work with such a kind and honest Heller Motors dealership, and I would like to give my thanks to Mr. Don for helping me out a ton. I did not purchase the truck yet, but I will, but I have to say this about this dealership and Mr. Don

After our truck being totaled, we began our search for a used truck and found our way to Lithia. We met Sales Representative Kevin Emhoff. We spent the better part of two weeks looking not only around town but also at Lithia, and Kevin was patient and listened to all our wants, needs, and don't wants. Kevin was able to find us a vehicle that met all our needs. We found their in-house financing easy and reasonable. I highly recommend Kevin for his exceptional customer service and diligence in helping us find a vehicle.

April and Tyler take good care of your needs. Always friendly. Service is always done right and without long wait times. Offer free coffee or water while you wait.

All AutoNation are not the same. I been buying high end cars all of my life including Porsche, Mercedes, BMW. I sold my Audi and needed a car so i went to AutoNation, The car I found was at AutoNation MB Orlando. It was a one owner MB S550 27K miles all service records. I called the MB Dealer to see if the car was available spoke to Brian Alburtus to ask about the condition of the car because it was not certified. I asked him if he could left me know the condition of the car {scratches dents curb rash ect}. His response was" of course it will have (scratches minor dents and curb rash we price it so we don't have to deal with it". This was so odd it insulted me. I called back felt a message for GM no return call. I called THIRD time spoke to used car Manager Herb he went to look at car said it was clean. . I then contact AutoNation Ft Myers to see if they could move the car down to FT Myers. Here the complete opposite experience I spoke to Hunter he said he Spoke to GM Tony and the decided to move the car into there inventory i put down a 1000 deposit. "come and see if you like it" I did come and see and bought the car. Talk about a complete different experience they were concerned about me and my needs. When the day came to pick up the car, I felt right at home all the nervous tension that come from talking to AutoNation MB Orlando was gone. This Dealership has great people, I want to acknowledge all of the good people that I met and help we buying the car. Hunter, Michael, Ashlyn, and Tamari. With the GM Anthony Acuric as the coach. GREAT TEAM GUYS

Robert delivered great service and I appreciated that they were able to transfer the vehicle to the Stoughton location for easier pick up.

Danny and Oleg was great to deal with. Very easy and very friendly place to do business with

They went above and beyond to get me the vehicle I wanted I will do business with them again thank you Chase!!

They are such an awesome team. You feel like you are part of their family. From buying a car to maintaining it. It is such a family feeling experience every time I bring my car back for its maintenance. Definitely buy from them and continue your relationship for years!

Aaron Pitts went above and beyond to make the buying process a great experience. Aaron went and sat in our new vehicle with us and explained thoroughly how all of the features worked and made sure we understood everything.

Excellent service and courteous treatment by our salesperson Jon Calmus and sales manager Nick Robinson! We highly recommend Spitzer Buick-GMC!