Used Chrysler Pacifica for sale near Frankfort, KY

Timothy, Tanner, and Lawrence who helped us where exceptional. The dealership offers transparent pricing, the absolute BEST deals and the guys are courteous, efficient and made the entire process painless and easy. This was the best car buying experience of our lives and we have bought nearly a dozen cars over the years. There was no pressure and it was like working with a friend to get you the car you want at a great price.

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Buying a vehicle online can be a bit nerve-wracking, but Dan Cummins made the entire process smooth, transparent, and surprisingly personal. I purchased my Jeep entirely over the internet, and from start to finish, the team was fantastic. They were honest, responsive, and incredibly kind throughout the entire experience. Every question I had was answered quickly and clearly, and they never made me feel like just another transaction. What really impressed me was how much care and attention they put into every detail—photos, descriptions, paperwork, and delivery were all handled with professionalism and integrity. Even from hundreds of miles away, I felt completely confident that I was in good hands. It's rare to find a dealership that combines online convenience with genuine human connection, but Dan Cummins nailed it. They went above and beyond to make sure I was comfortable and happy with my purchase—and I absolutely am. If you're considering buying a car online, you won't find a more honest and caring team than the folks at Dan Cummins. Highly recommended. Wayne.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

Bought 2025 Escape worked with Mike,Mitchel and Scott all were friendly and helpful. I appreciated that the price posted was the actual price no gimmicks. Fair offer for trade in.

Matt and Hunter at Carmax really made this the best experience for me. Matt worked with me through phone and email up until the day I went in. He was very informative and assisted me through the entire process. Hunter was the salesman I worked with when I went in. He was accommodating and polite. I didn't feel the "pressure" of a sales man at all. And he was very professional. I will recommend this dealer to anyone I know looking to buy a vehicle.

Overall - very good! I didn't have an appointment - something came up rather quickly and they handled my request wonderfully! I can't say enough good things about my experience. And this was the first time I was at this dealership and did not buy my vehicle there... even so - they treated me as though I was the 'best' customer ever!!

Not a pushy bunch. Sales folk seemed decent but I only worked with one. Just be aware of the typical dealer antics. They will work with you to get you the car you can get, which may surprise you

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

It was very interesting to say the least. We had a good sales person Joseph

My service person Jose was excellent about keeping me updated about my car. Jose is caring. He's a great addition to your establishment. The car itself is a different story.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Very easy to make an appointment that meets my time. The staff listens to what your needs are and work to get you back on your way as soon as possible. Over the past 5 years that I have been coming to this dealership I have always received excellent service and care, that is the reason I drive from Lexington to here and way I purchase my 2024 truck from them.

Dre is awesome, I am still in process of buying but so far so good. Just waiting on some stuff to finish my deal. Love the 2023 Nissan Rogue.

Brandon and his guys are top notch! Wouldn?t take my car anywhere else! Always fast and do a great job on my vehicle! Best service in this area!

Was extremely Helpful with Our Car buying Experience. Work to get us in the right car for our needs

Excellent repaired that day ,computer read the problem they replaced thermostat ,that fixed the problem. I did not have an appointment . Valerie always makes it easy to get the job done.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Talked to Stephanie on the phone and through text. She was able to give me all the info I needed and was very friendly. Called a few days later to pay the shipping fee up front to order my new truck.

Tina sold me a challenger and by far best saleswomen helped so much and was very patient highly recommend soon as I seen the car they were there to help the whole way through

We got the new 2021 Pinnacle edition. Most dealers/sales persons did NOT know the second row of seats were not stow n go. Most of them also really did not know how to install/work with CarPlay. We had to figure out most of the stuff ourselves because they couldn’t. You tube really helped!

Even though I wasn't able to do a trade right away,the staff were courteous to help out.I would refer these guys to anyone.Thank you.Have a good day.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

Worked with me, and made me a deal that was worth it! Will definitely shop again

Start to Finish was fast and easy. Jace the salesman was fast and knowledgeable and answered every and all questions that I asked. I bought this for my 18 year old daughter and we drove 4 hours from home to buy from Dan Cummins. When we pull in her vehicle was by the door with a bow on it. Finance ended up saving me over 60 dollars a month on the payment. Awesome experience. Another plus is that they have multiple dealerships as far as Chevy, Ford, Ram. Will definitely buy from Jace and Dan Cummins again.

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

no concerns with experience that day. the restroom was clean - the waiting area was clean, large, allowing me to get work done while waiting. friendly - professional staff will use service there again