Great service, I went looking for a car and left that same evening in a brand new 2018 HR.V. I have never had a better experience buying a car than at Honda of Frankfort. Amazing sales people and amazing willingness to make the deal.
Was not expecting to buy a truck when I did, but they had one I liked and the price was very reasonable. Overall it was the most simplistic and easy buying experience I have ever had thus far. I would buy from By-Pass again without hesitation.
I was shopping for a reliable used car for my son, and we couldn't have been more pleased with the process. Mike was very easy to work with. He answered all of my questions, and we were able to work a good deal. I would highly recommend both Mike and this dealership. Very nice people and easy to work with.
We went in with the intention of buying an Explorer within the week. They were extremely helpful, very nice, and went above and beyond to help us get the ford financing. We would definitely return again to buy a new vehicle.
Great place to buy a car from...
My husband got his car there and after we seen we got a great deal we went back a month later and bought a mini van for the family... Thank you Broadway Auto Mall and your team...
Earlier I posted a negative review for the Don Franklin Mitsubishi dealership over some issues that may have been small compared to other reviews. But my expectations were high in regards to what others had said, and small things can add up to big things in my humble opinion.
However, executive management at the dealership did reach out to me expressing interest in resolving the issues. That, in and of itself, speaks volumes and raised my over-all respect for the Don Franklin Family of Dealerships, and which resulted in an amiable solution to my frustrations. It does not negate the fact that it had to go to upper management to be resolved, but it does show their intent for customer relations to improve; and they have bent over backwards to bring resolution to the issues.
Trust is important! And without hesitation, I can now give my recommendation that you can indeed trust this dealership to satisfy your needs in purchasing and maintaining a vehicle! Missteps were made in my case, but they were taken care of. Thank you George Monticello for your patience and understanding.
This was the first dealership I've ever visited to purchase a new car for myself. I had a great experience there, and enjoyed interacting with everyone there. My first experience purchasing a car exceeded my expectations!
I recently purchased a preowned Subaru, Todd the salesman and Donnie the Sales manager couldn’t have been more helpful. They were professional and courteous and easy to work with I highly recommend seeking them out, my experience was so comfortable, no pressure. I am so very pleased with my car and how I was treated!Thanks Quantrell for have great associates and outstanding service!! 5⭐️ for sure
My family and I recently purchased a 2009 Nissan Quest from Audi of Lexington. We were very impressed by the high quality of customer service. Our salesperson, McCall Davis, was very helpful and went out of her way to ensure that our experience was as smooth and positive as possible. Everyone we encountered was good-natured and treated me, and my family, very well. They even have a play-area for children, a most welcome amenity for us since we were car shopping with our family in tow. All in all, we drove off the lot feeling appreciated and most of all happy with our new vehicle.
Very low pressure atmosphere. Welcoming environment. I felt like I knew what was going on during the entire process. Also excellent price comparatively. Definitely would recommend!
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