Used Chrysler Pacifica for sale near Marble Cliff, OH

I went in to test drive an Accord but decided it wasn’t for me. However, a day later I was notified that a 2019 CRV fit my needs. And I ended up buying it! The whole process was great- I started with Charles and ended with Corey. The only negative was the wait time to sign registration and title. The dealership is even buffing out the minor scrapes on this, making it truly look and feel new. Great experience.

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Tracey did a great job helping me get the car that I wanted, and very social

Very prompt response. They had just sold the car, but it offered to show me anything else. Very professional and very quick.

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

They were courteous and helpful with my time there I’ll gladly bring my car back there again

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

Mahogany was great! She had my car pulled in so I could transfer the car seat under cover rather than in the rain.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

First, I do have to say that Jordan is a pleasant, respectful, "upcoming" used car salesperson. With his outgoing, friendly, respectful demeanor, he likely could have sold me just about anything. On President's Day, my husband and I drove about 45 minutes, intending to test drive a specific Wrangler at the Used Car division. The test drive went well with us both falling in love with the vehicle. The negotiations went fairly quickly, despite me having no access to my bank to move around $$$$$ and my trade vehicle not being present. There was give and take on both sides- mostly give on mine, LOL. We arrived at an amicable deal on the price, trade, service contract and promise to fix the heated steering wheel. Ziggy, the finance manager, was pleasant and efficient. We waited an inordinate amount of time for the title work on my trade to be done. On Wednesday as planned, we returned, with my trade and a check in hand. Apparently Jordan forgot that we were coming as we waited over an hour for the vehicle to be "cleaned and readied for delivery." The dealership was not busy at all that day, with staff congregated around the main desk, laughing and joking. Any other time that I have purchased a vehicle, it has been serviced, cleaned, washed and waiting near the dealership entrance. When Jordan finally handed me the key, confirmed that there was no spare key and informed us that the steering wheel parts were on back order (and could take up to 30 days to arrive,) he bid us good bye and good luck. I asked, "so that's all? Is there anything to sign?" Both Jordan and the Finance Manager assured us we were good to go. Everyone had a good laugh when I asked them if they wanted the $27,400 check. Maybe the laugh will be on me if the documentation I have does not show that they received the check. I have to say that the experience was mostly positive. I only wish that the staff had been more prepared for us to take delivery. Jordan did get some points back when he filled the fuel tank before we left. Time will tell about the steering wheel issue.

bought 2018 Pacifica in January 2019. lowest base model they had. no power doors or power folding seats (manual so nothing to break later). was disappointed in navigation option (looked like it was included, but was not). we ended up using android auto and that works ok so not a big deal. love the power. 3.6 liter engine gets us onto freeway with 7 people and luggage very quickly and easily. auto engine off at stops is great gas saving feature along with 9 speed auto transmission. no issues with transmission after 5 years of usage. plenty of space for storage. 2018 model complaint. no auto headlight on/off. Really Chrysler? that should have been a no brainer default in this day and age. Purchase price was $40,000 for the base model. (I always like to know what people paid for the car :)

I walked out with the vehicle I wanted with no problems. Teron helped me out & he was great.

Awesome vehicle. Runs and rides great. So far in the first 2,000 miles we have been averaging 26 miles per gallon. I would purchase another one with no question.

This dealership/facility has served us well for the past 14 years and we've purchased 3 different Grand Cherokees from them. The sales staff members (Marty & Ron) that we've dealt with over this timeframe have provided us with outstanding service at all times. Their maintenance/service department has also provided quality maintenance on all of our vehicles, but I will not rate the "quality of repairs" on this vehicle (2014) due to the fact that we have not required any technical assistance to date. Unfortunately, I will comment on the Chrysler product that we just purchased (2014 Grand Cherokee Limited) a couple months back. There is no doubt that they've added numerous bells and whistles to their vehicles that probably enhance the overall capability & saftey of this car, but this "Limited" model has probably the most uncomfortable leather seats of any Jeep that we've owned (we had others from a dealership in Virginia before retiring to Ohio). The degree of comfort that we had in the leather seats in our 2003 Grand Cherokee Overland was several times more comfortable than the new, improved options that they offer today (in all of their Jeep models). Although the "quality" of leather that they're using now may be touted as being a higher grade or better overall quality, they still pale in comparison to the 2003 version. We do considerable long distance driving throughout the year and as you might expect, seating comfort is indeed important. These new seats provide none of that! I've tested all of the "leather" seat options that the Jeep line offers and none of them meet the standards that are necessary for long term driving comfort. We purchased this particular vehicle because it "seemed" to have a little better quality comfort than some of the others on the lot, but that "feeling" of comfort disappeared quickly. In conjunction with the "less than desirable" seating comfort, the quality of the shock support is also suspect, as you feel each and every bump along the highway, which only enhances the low quality of comfort in the leather seats. I will admit that we had "buyers remorse" immediately after purchasing this vehicle and driving it extensively during the first week or two. At this point, being from the "old school" - we will live with our decision (for the time being!).

Overall a great car, loaded and comfortable. Great buying experience through Jack Powell Escondido, Rick Taylor was extremely helpful in providing info and prompt responses to any questions.

Great experience from start to finish! During the test drive, I noticed a noise in one of the front wheels. My salesman (Mike Khurshid) noticed it too. He said he would have their service dept look at it the next day. He called back to say that the tires were mismatched, so they put 4 brand new tires on the car (no additional charge). When he drove it again, the noise was gone. I was just going to pick up the car, but he insisted I drive it again myself to make sure the noise was gone. This was a small sale for CarMax, but everyone there made me feel I was the most important customer they had that day. I left with my new car, and a handful of Mike's business cards to give to friends!

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Chris sold both me and my fiance our cars and is amazing!! Another special thank you to Hank we had our 9 month old with us and he started to get fussy towards the end but Hank kept talking to him and keeping him happy!!

We got the new 2021 Pinnacle edition. Most dealers/sales persons did NOT know the second row of seats were not stow n go. Most of them also really did not know how to install/work with CarPlay. We had to figure out most of the stuff ourselves because they couldn’t. You tube really helped!

Wanted to leave a review of my experience which I rarely do, but I was impressed by the time/respce my salesman gave to me. My son’s car engine blew up on the way to college. I’ve been looking for a “new” used car for him. Stopped in the dealership and spoke with Kyle. He was great. He listened to what I was looking for and looked for product in my range but also, knowing this car has to get through college and beyond, he took some time to provide some additional options that I did not think of. He was professional but not pushy which I appreciated. I listed the Ford Fusion as that is what my son was driving but we looked at several brands and the pros/cons. He did not make me feel “dumb” as a single woman looking for a car. I will be back to purchase once I get my finances/insurance in place. I appreciated being treated with respect and all of the options I was given. Great dealership - would recommend Performance and Kyle! I’ll be back! :)

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

Good service given for my oil change and the check up before a big trip

This car meets every expectation. We could not ask for anything else. It is the Pacifica Limited. We would love the Carmel leather but black works just fine. Best feature from other vans is the flat stow and go. We can drive our two mobility scooters straight in.

The reception was quite good. The sales person was very patient with me and discussing options of various vehicles.

A little more than we needed, but it has everything we need and then some. It should be comfortable when taking long trips. Like the SiriusXM radio.

Just bought a Grand Cherokee L from Byers CJDR. Steven Black did a nice job of showing us the car and it’s features, focusing on us and the car without repeatedly asking us if we were going to buy it today. Richard Jackson was equally pleasant to work with in the Finance Department. I felt like they were helping me rather than “selling” me. This is my third purchase from three different Byers dealerships in the last 10 years. Every experience has been really good, though this purchase was especially good. About 2 hours from handshake to handshake.

I bought the Pacifica Pinnacle. It is quiet, comfortable and a joy to drive, It is a large vehicle and I can get a lot of things inside including a 4x8 sheet of plywood and 6 people (not at the same time). Visibility is very good and the camera's do an excellent job. Everything works, controls are easy to reach and empirical and on a trip I averaged 26 mpg. Two negatives: idle stop is frustrating. (have to remember to turn it off every time you start the car). Vacuum cleaner in place of the spare is not a good idea and you have to run the engine when the vacuum is running. Guess it's Ok then, but not at stop signs. (idle-stop)

It was so easy to get a car, something I could afford and not a junker. It's been years since I could afford to do this and I'm very happy with the choice and the ease of financing. Thank you and I highly recommend this dealership. Akom was the best.

This vehicle is perfect for what my family needs right now. Both my kids (5 & 2) can climb into it unassisted (any mom knows, giving the kids any level of independence is great). Both rows of seats stow into the floor. We have the back row stowed to give us lots of cargo room for the stroller, diaper bag, scooter, karate bag, etc etc etc. Love the automatic doors on both sides... a nice upgrade from when I was a kid and it was a manual slider only on one side! Our one downside, but it's a big one... the media center in this car was a total after thought. It does not connect as expected to my iphone, and the AppleCarPlay seems to open a secondary window (it's not native to the car like the Ford Sync). So far, I have not gotten the phone to connect correctly via bluetooth - I have to plug in. The audio varies wildly - I have to turn the volume up almost all the way to hear someone on the phone, but when the radio kicks on, the whole car vibrates. I can't turn the audio off without turning off the ENTIRE screen. There is no native GPS to the car that I can tell, which isn't a huge downside since we have our phones, but was definitely surprising to see. All in all, this is the car we need right now as a young family with a lot of stuff to cart around. It has a lot of family friendly features that I 100% appreciate. I imagine that the newer models have better media integration with the iPhone.

Mike was great to work with and it was an easy and quick process. Will return for sure

Great Lakes employees that I dealt with were very professional and courteous to me and my husband. They were a big help.

The 2021 Chrysler Pacifica Limited is an amazing automobile. My wife loves it, and I find it to be more comfortable than the past three Cadillacs we have owned. It has so many features that I could never recall all of them accurately. LOTS of bells and whistles and conveniences are readily apparent while driving and/or riding! Highly recommend.

Very friendly sales staff. Ask for Jason at Germain Mazda. He is very knowledgeable about their product. Friendly and pleasant to work with.

We've had the Van for a little over a month and I've loved every minute of it it's easy to move around a big family everyone is comfortable great on gas and it's so safe That my insurance actually went down almost $50

I got preapproved foubs the vehicle I wanted online and had it shipped to the Morse Road location. I have had absolutely no priblem qith my car since I bought it last year. It was clean inside and out and the service was awesome. When i go to buy another vehicle I will return. I will recommend them also. GREAR JOB!!!

I just purchased my 5th car and these guys are a good now as they were on my first purchase. Highly recommend them on your next purchase.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.