Used Chrysler Pacifica for Sale in Columbus, OH

In looking for a car I had spoke with Jeff Rettinger via email and phone. He answered all of my questions, even those that I asked multiple times. I finally narrowed it down to a 2014 Subaru Impreza and planned to meet with Jeff on December 7th. When I arrived at the dealership Jeff wasn't there because he had a family emergency. I was really hesitant to proceed with another person as I've been to dealerships where the staff does not work as a team and will "steal" sales from each other. Jeff then called me and suggested that I at least do the test drive since I was already there and he assured me that he was fine if I proceeded or we could reschedule. After talking with Jeff and then meeting Gabriel Recker I realized that this dealership was different in that they truly do work as a team and that Jeff would not be slighted in the least. This was a great experience and oddly enough fun because everyone here is extremely knowledgeable, customer oriented and professional. I did purchase the vehicle and then had to do the dreaded "financing". It was then that I met Brandon Jackson in their finance department. Again I was simply blown away, who knew that buying and financing a vehicle could be fun? Once everything was said and done my car payment only increased by $18.00 a month and my annual auto insurance decreased. I now have a newer car with only 27,000 miles on it at an amazing price to boot. Thank you all so much for such a great experience! :-)

Returned to Dealer for numerous recalls. Each time I complain about road noise. I rotated the tires before 10,000 miles and have replaced 2 tires before 20,000. Now have 24,000 miles on it. Road and wind noise are getting worse. Difficult for driver and 2nd or 3rd row passengers to communicate.

We stopped in to test drive a Toyota Sienna to see if we would like one. The salesman Matt greeted us and was very friendly. He went over everything on the van and explained things to us on the test drive. He was great from beginning to the end. The only reason we didn't buy that day was the van didn't quite have all the options we were looking for. They were also willing to give us the price we needed for our trade. Real sorry it didn't work out. These guys were great!

I have purchased 3 new cars from Toyota Direct and since I'm still driving my last car, a 2003 Toyota Sienna I decided it's time to get a new car. I decided to check out the used car department and they have tons of inventory and I wanted something fairly new. John Ross was the sales representative and he was really great, seemed to know just what I was looking for. He was knowledgable, friendly and was able to assist me without being pushy, I love my new car and I would recommend John to anyone that asked.

Traded in my vehicle with them a few weeks back and as soon as I walked in they made me feel so welcomed, asked several times if we needed anything, drink, snacks, etc. David was who I worked with and it was the best car buying experience I've ever had highly recommended Toyota direct

The improvements i have found over all others i have owned is remarkable. Gas mileage averages 29.6 for an 8-passenger Van. seating is extremely comfortable, silent ride, great sound and easily operated electronics. The later is in comparison to my 2015 Honda CRV.

The service was great!!!! From the moment I sent out that I was interested in one of the vehicles, I got a prompt response. Plus, the dealer made sure I was available and double checked when I would be arriving.

plenty of legroom also easy to stow back seats. love the back up camera. very happy the back windows opens on both sides. great car.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

I have been looking for a vehicle comparable to my other vehicle and this one was perfect, I love the large Navigation screen, and the comfort, plus it looks great

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

A great low mileage used vehicle. Stylish and comfortable. The advanced tech package is great. The kids absolutely love the entertainment center and heated mid seats.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

My wife and I love this vehicle!!! It rides so smooth and the options on the vehicle are second to none. I cannot believe we were able to get this vehicle with so little miles on it.

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

The moment I drove off the lot with my 2018 Chrysler Pacifica - I didnt relies the ticking, knocking or flutter noise in my engine until I turned down my volume! I hear it all the time!!!! Ive had it checked more than 5 times - actually today 4/15/2019 the SHOP FORMAN told me its normal????!!!!!!! NORMAL????!!! Ive owned 3 vehicles and Ive never heard anything like this??? Thats not NORMAL CHRYSLER!!!! FIX THE xxxx PROBLEM!!!! Im paying for a noisy engine noise and I was told to turn my volume up to disregard the noisy engine... WOW THATS AMAZING CUSTOMER SERVICE!!! IM NEVER BUYING ANOTHER CHRYSLER!!!! They have proven to me that money is all they care about!!! I miss owning a CHEVY!! Never had this problem and even if i did they would fix it!!!!

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

This car is wonderful! We have a family of 7. It has tons of storage and room for everyone, even my teenagers. It is stylish so even though it's a minivan, I don't feel like an old lady driving it. I absolutely love it!

I'm just going to talke about the only thing that was really BAD. My target time for delivery was 6am - 8am. My car showed up at 8PM. Hard to check it out in dark. I took the day off. And since it came so LATE that I had to call in sick the next day. (I get up at 3am for work) And the drivers door emblem was missing. Delivery drive said I had to prove it to him, that one was there when I nought th car, witch I did. He said there company would send me one. Yea RIGHT!!!

I have the 2018 Chrysler Pacifica Touring L Plus. Love it so I much ! ! ! Good handling , 9 speed transmission for good power and speeding a 3.6 L , cabin ride nice and quiet , 13 Alpine speaker with a Uconnect stereo system , 2 Blue ray DVD on the back of the seats for second row ; with built in games. The screen is like a smart phone or tablet like design , fast heated seats in first row and second row , plus fast heated steering wheel. Drives like a Cadlilac. Looks like a SUV. Speedy like a sports car. But it a Minni can. More people will buy this for it does not look like a mini van. I had a Kia Sorrento fully loaded but now love the Chrysler Pacifica Touring L Plus and will never go back. It like having a 3 in 1 vehcile. So Awesome and the price is good. I recommend this for anyone . It sporty , lots of leg room , lots cargo space , can haul 4 x 8 ply wood so it acts like a truck. Good for camping or long travel. Test drive one and find out for yourself.

My vehicle had the MIL - Malfunction Indicator (Check Engine) Light on. Updated software on Tuesday, did not entirely fix the problem, back in on Thursday. Shout Out to Mark Cornell who came in early to make sure that the service was in process! Running okay so far.

Have owned Caravan before and it fits our needs now and in the future. Has comfort we want when traveling on a vacation trip to Florida.

We purchased a used 2016 Chrysler Town and Country. We dealt with Sean Webb and we were impressed at his honesty and customer service. I never like waiting at car dealerships for the figures, banking, trade in, etc but overall we had a very nice experience.

Great car. Excellent fuel economy. The stow and go is a great feature. It is very versatile for passengers and cargo. It is comfortable and quiet.

If your looking for a new vehicle check out the Staff at Byers Chrysler Jeep 465 S Hamilton Rd Columbus Ohio 43212. WWW.byerschryslerjeep.net see Mark Mulholland for your new car purchase. Mark is exceptional sales person makes visiting a dealer enjoyable. He will work for you at your convenience! Mark Mulholland sold me my 2013 Ram three years ago yesterday I purchased 2016 Big Horn from Mark. I recommend Mark to anyone who is looking for a new car and dreads the purchase process. Mark will work directly with you through the whole process. If you like new every few years Mark will show you the difference on buying/leasing let him know what your thinking and he will come up with the right options for you to choose not what he thinks you should choose. I have purchased a lot of vehicles in my day from buys to leases and Mark and Byers makes it a lot better experience for me unlike the other dealers where your there from open to close. Once you decide on the vehicle you want and choose the best purchase option for you, Mark will have you on your way within an hour. Thank again, Mark Mulholland Alan

This is our first minivan for our new family of four and it is perfect for us. The kids Sit Farenuff apart and their car seats that the two-year-old isn’t going to hit the newborn in the head with a shoe easily. There is enough walking room in between the car seats in the front driver and passenger seats that my two-year-old can walk to the other side so I can get her out when I get her sister out. The van runs smoothly and has had no problem on the snow. We got the eighth passenger option and I have not taken the sea out yet but I have been told that it only weighs 20 pounds two left out which is awesome and for an adult to sit in between two car seats in the middle row there is more than enough room there and there is an option to put another car seat there also.

Inside the seating room is bigger than our towncand country which is great. 2 design flaws i feel and a lot of others do too online is #1 the headrest for mid seating is not good for child seats..very hard to remove head rest and they Do NoT adjust at all. Its an issue for families, #2 the gear switch knob is poorly placed as anyone who uses volume on radio could easily flip it into lower gear or neutral and i see that as safety hazard . Overall besides thise two things i still would give the Van 4.5 stars for everything else. Really is a great purchase!

Each used car had a brochure about its features. Sales person had good follow up that was not high pressured. Only criticism was that their customer parking lot is too small.

I am sorry that some owners have had problems. We have owned a Town and Country seven years before the Pacifica. I thought the Town and Country was about as good as it gets. But, wow, the Pacifica is better for us. We are both 77 years old and it suits our needs perfectly!

We were on our way from California to Colorado via I-80 with our 5th wheel in tow and had the unfortunate experience of having the turbo charger on our 2011 RAM 2500 breakdown on us between the Salt Flats and SLC. Contacted John (the service manager) @ Performance Chrysler Jeep Dodge. After discussing the issue and having no where to go with our 5th wheel, John offered us to have it towed to their lot and that we could stay there. We got their at 10 pm not knowing what the problem was or how long it would take to fix. The next morning John came in at 6am to get us checked in. He had already spoke with his diesel mechanic the night before so they had a good idea what to look for. They were ab le to identify the problem, send their parts runner to SLC to get the parts, and get them installed and us back on the road by 3pm that day. Great service guys!!!!! Thanks for helping us out

I brought my 2001 Chevy Silverado 1500 LT Z71 in for service to replace oil pan gasket and rear differential gasket. The service was completed quickly with no issues. The service management team was good to work with to ensure I was billed for the quoted amount along with service coupon that I downloaded from Byers website. Thanks Byers Service again for your exceptional service. Thanks

This new 2019 Chrysler Pacifica Limited is awesome! Unbelievably quite, cannot hear any road noise. Excellent performance! Could not have chosen a better car for our needs!

PLENTY OF SPACE, GREAT FOR LONG DRIVING, RADIO SCREEN CONNECTS TO CELLPHONE ALLOWING TO LAUNCH YOUR OWN CELLPHONE APPS. THE BEST BLUETOOTH DEVICE ON A VEHICLE WITH VOICE RECOGNITION, PARKING IN REVERSER ASSISTANT TECHNOLOGY INCLUDED AND MUCH MORE FEATURES. THE ONLY REASON FOR SELLING IS THAT I NEED AN UPGRADE TO A 250 DIESEL PICK UP TRUCK FOR HEAVY LOAD.

I gave our 2017 Pacifica Touring L plus all five stars except for reliability. We’ve only owned it a month and a half now and don’t know how reliable it will be for us. Other than that this vehicle is exactly what we wanted The price was high for the rest of it other brands we were looking at but for the features you get at that price you really do get what you pay for if you want a loaded full Van with all the features you want and some you don’t want but realize you need Our van is the one that filled all of our requirements and more.