Used Chrysler Pacifica for sale near Mint Hill, NC

My advisor Liza was amazing! She always, always make sure I am informed on the process of the repairs. If you need any service on your vehicle, I highly recommend you see Liza.

Great car. I also have a 2018 with 100K plus miles that has had zero problems. Comfortable, good. fuel economy and can haul a lot of stuff.

Overall good dealership. Had an initial issue with a brand new truck that eventually got resolved, however in order to do so I had to involve the GM. Service dept is pretty good, but I don’t understand why they don’t wash your car every time?? They literally have their own automated car wash and porters, but don’t make this a normal part of doing business. This is one of the little (easy) things that helps differentiate service at higher end dealerships.

My experience with Van Knocker Service associate is one of the best ever. He is knowledgeable, courteous, and very interested in getting the best satisfaction for and by his customers. I would recommend his services as 1st among his peers. Great Job Van!!! Ron Laffaye

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

The service greeted me immediately upon arrival, and took care of my car. While waiting for my car, the service advisor kept communicate with me.

Best dealship ever! I highly recommend whether you have questions, are in the market to buy, or have you vehicle serviced. Stop by and see for yourself.

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

They are always thorough and helpful with my concerns. Settings reminders and suggestions are always a nice touch to keep me on top of my trucks services.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

On yesterday, April 24, I had the opportunity to purchase a vehicle I had been wanting for quite some time. Working with the team at Carmax on Independence Blvd in Charlotte, NC was worth the short drive from Columbia, SC. Everyone from Shakiyah (New Sales Consultant), Neil Petersen, Sales Consultant, Caleb (Sales Manager) and my absolute favorite, Kahlil, made my experience one of a kind! Thank you for your professionalism and for making my experience a great one!

I have a troublesome old car that I need to trade off and find a new car right away. The experience with CarMax was better than I expected, even with my poor credit rating. I found the car that I like and in my price range online prior to arrive the car dealer. The whole process -from the appraisal of my old car, financing a new loan, inspect the new car and a trip around to fetch documentations, under sales lady Shirley Gainey's assistant went extremely smooth. It took only a few hours and all done! I had my nearly new car !

Great interactions with Ken Miller here. Excellent communicator and pleasant personality. Recommended dealership to buy or sell.

Joey Sronce was awesome! Gastonia Chevrolet is a great place to buy a new car!

I had a great experience. Everyone was very helpful and friendly. The process went by very fast and smoothly. Would come again for future purchases.

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

After I spoke with Bob at Hertz on May 21, 2020, somehow I knew that I had chosen the right place to purchase my car! He was extremely friendly, personable and none rushed. I bought my Nissan Sentra today and Mr. Dennis was amazing! He is such a calm, patient and professional to the utmost! He assured me that I am making a good choice! Thank you!!!

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Amazing experience. Purchased car from them sight unseen. It arrived in 2 days exactly as described. Owners are very responsive and polite. Wish every dealership was like this.

We got the new 2021 Pinnacle edition. Most dealers/sales persons did NOT know the second row of seats were not stow n go. Most of them also really did not know how to install/work with CarPlay. We had to figure out most of the stuff ourselves because they couldn’t. You tube really helped!

This team of amazing people, worked with me and provided the up most perfect customer service, and a great car, I am Soaring with happiness! Got some teenagers coming to drive, will definitely be returning here to find them amazing, reliable vehicles. See you u guys in a few months!

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Mike Therrell helped us get a car is he strive to find out exactly what we wanted and over top of it all had exceptional customer service skills could have not asked for a better experience.

It was 5 star service all the way up to the finance guy. That’s why I took off 1 from my rating. I would give everyone else 5 stars!!! The Finance guy pushed extra warranty and tried to make you feel stupid for not choosing what he wanted you to choose. Very unprofessional!!!!!!! I almost walked out. If it wasn’t for the Salesman “Billy” I would have. Overall great dealership and great Salesman! The finance guy definitely needs some training on customer service and respect of others. We have purchased 3 cars from this dealership and drove 1 hour and 45 minutes that tells you how much we like the care and service of this Dealership.

Service was great! I made an appointment with Ashley for 10am but life was lifing so she rescheduled me 3x that day with no attitude and finally made it in around 3:30pm. Then I was helped by Marquell. Cool guy! He gave me a price I couldn’t afford at first so I was about to leave. He stopped me and said “Let me speak to my manager” they talked it over and gave me a price I couldn’t refuse! I really wanted a Dodge Challenger especially because Dodge aren’t making anymore high horsepower/gas powered vehicles in the Charger/Challenger line. I walked out very satisfied. Mission accomplished and a dream come true!