Chrysler Pacifica for Sale in Charlotte, NC

I researched and found the low mileage Porsche Macan Turbo in the color and desired options. Only about 6 cars in the Southeast that met the desired specification. Great price- lower than some higher mileage Macan Turbos in the used car market. Fair value on my trade and easy buying experience.

They paid a very fair price for my old car and were very professional about the whole process. It took about 30-45 min.

My salesman Tyler was an awesome person and was to most helpful salesman I have ever met. I'm sending my mom soon to purchase your vechicle. Thank you , Amy Myers

Carmax has been the most amazing shopping for a car! My whole encounter with everyone, well their are no words but simply "Outstanding Service" I have shared this with so many people. I wish you the best with the best sales person ever Ms. Shama. An awesome sales person who really cares about the customer. Thanks to the Carmax Team

Ryan Shumacher is awesome! Fifth car purchased. Very fast and professional!

After dealing with carmax off independence, I was about to say no way with carmax, then decided to give this location a chance...glad I did. They are professionals.

Had trouble hearing back, I wanted to know more about it, and it takes too long to get a car delivered. I prefer speed of deal

Excellent staff, from the salesman, sales manager, finance, and the people that greet you at the door. Tom Boyer (sales manager) and Greg Davis were both instrumental in helping me secure the best price point for my 2019 Jeep Wrangler Sahara purchase. They also provided me with consistent updating on the build and shipping of the new vehicle. John Cauble and Scott Spainhour were excellent in obtaining financing for me at my preferred source and they matched warranty quotes on my extended warranty. The entire team worked in harmony together to assist one another as I progressed through this process. Everyone was energetic and professional the entire time. What a great team Hendrick has ! Thank you !!! I have to note this about FCA...I am very impressed with the engineering, the assemble, fir and function of my new Jeep....it's truly an exceptional vehicle....the people at the factory KNOW how to put love and care in their build quality !!!

My rating comes from Awesome customer service from the time I pulled in the service area until leaving very helpful and listen to my concerns . Very polite and courteous. It's not just about the salesman without superb customer service in your service department you would not have a repeat buyer .

Maggie was great. She was willing to spend quality time showing me several vehicles before helping me narrow one down. All were very professional and friendly. Made me feel right at home.

Everyone goes out and beyond their way to help you. They are so nice and they get the job done. I was expecting to get my truck back 3 days later which was fine with me. They finished it the same day. Van is great and the girl who gets you is so helpful and polite. Since the past few months I have dealt with them I couldnt ask for better customer service. I would not go back to the one I bought truck from. Even tho I didn't buy truck from them they treat me like I had.

I went to Lake Norman CDJR because I saw a car I wanted. It had all the features and everything I wanted. Therefore, I made a special trip up to the dealership. My sales person, was not pushy, and even understood that I was a bit weary and needed to sleep on it, to make a decision. The next day, I text him, and said, I will take it! He was able to get the paperwork rolling, and by the time I arrived, he had the car waiting, and all I had to do was sign the papers! My only issue, that really kind of bothered me after the sale, was the finance portion. As I was signing the paperwork, the Finance person told me, I had to get their "warranty" that would bump my monthly car note up by almost $80 dollars. He stated "I had to get this warranty in order to financed." Now, I happened to notice that on the bottom of the paper to sign, it said "This warranty does not need to be purchased in order to receive financing." It wasn't until I said "It is okay, I don't need the vehicle." that the gentleman tore up the paperwork, and just started printing out the other paperwork with the original terms, and he was silent at that point. I get needing to make a sale, but that was very uncomfortable for me, I kind of lost trust in the dealership from that point. I am glad I was able to come from that with my vehicle, but I don't think I will return, even for service, as that wasn't a pleasant experience at all.

Maggie was a great sales lady made me and my mother feel right at home. No matter how many vehicles we wanted to see she jumped right to it. I think we spent half a day there but with the customer service she provided it diden???t seem so long.

Leah is very professional ,knowledgeable she treats you in a friendly manner which is a great quality in an employee.Iakenorman will be my go to dealership in future needs for my Ram truck.Thankyou

Nothing stood out to me as exceptional just average from my experience not bad and not exceptional. I can tell a difference from previous dealer almost all new people so no relationships there for me.

I went in there with the goal of buying the charger that I have literally been reviewing for the past three weeks. Mark in Sales did a great job helping me with that. James the Finance manager also was great, very friendly and professional. Michael with management had great customer service and helped me as well. Kaleb and Austin were just nice and courteous salesmen in general. Very polite and just really cool, made me feel comfortable being there. I'm very big on customer service and they did an awesome job. By the end of this experience, I drove out in my brand new 2018 Dodge Charger that I walked in and said I wasn't leaving without. Oh and to add, I definitely did my price searching on 2018 chargers all around the Carolinas north and south and it had one of the lowest prices with the color and model I wanted! I recommend this dealership out of all of them, and I don't even reside in the Gastonia area. They have a huge variety so your choices are endless. If you want GREAT customer service along with a team of Professionals I suggest this dealership 100%. You guys did an awesome job, Thank you again!

Bought my son his first car took it home that week first week check engine light came on brought it to the dealership couldn't fix it had to bring to dodge fine went home two weeks later car died called Nissan told them i was told by the manager you get what you paid for so didn't want to help only willing to take care of the diagnosis and nothing more 3 weeks with the car bad customer service don't care about the customer only the money so watch out buying a used car from there they will screw you