Used Chrysler Pacifica for sale near Westland, MI

Mike Martin very kind, straight forward salesperson that goes the extra mile to get you approved. His hard work and family like vibe is just a few things that make him so awesome.Thanks Golling Chrysler for having such a great team member. Shelly Kennedy

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

Brandon was great! I was buying a car for my oldest son, Inlive in AZ, my son lives in IN, and the car was in Michigan. Brandon was ultra helpful, I requested that he Facetime time me so I could inspect the vehicle inside and out. Then, Inasked that he start the car & drive it for me as well! He didn’t even hesitate at my requests, just service with a smile. Thus all occurred in the late evening just before the dealership closed and Incalled to purchase the vehicle the next morning! Lastly, I needed to ship the vehicle to Indiana and Brandon connected me with Runner Runner Transport. Long story short, the car was delivered to my son within 48 hours, without incident, and HE LOVES THE CAR!!

Was easy to deal with and helped me out anyway he could. Thanks again, Bryon

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

Diane located the ideal vehicle for us prior to arriving at the dealership. She was knowledgeable, thorough & a pleasure to work with.

I interacted with many dealerships big and small to choose my new vehicle. I LOVE how easy it is to talk with this dealership. When you make contact they put you in an optional text chat so anytime you have a question you text it and they get back to you usually very quickly. We worked with Garrett and even. Though we were very wishy washy and changed our minds on what we wanted many times he was very patient and helpful. He also gave many suggestions that actually we turned out to love better than what we were originally looking for. They worked hard for us on financing and options and gave us several options to choose from. After the sale Garrett didnt disappear...he still answered our messages and talked with his manager about some questions we had. We were very happy that he helped us even after the sale! I highly recommend Suburban Toyota FH and highly recommend Garrett!!!

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Top Notch. Very Professional. I bought the car. Salesman John Howze is a real professional.

I've been very pleased with Royal Oak Ford since I first bought my vehicle from them eight years ago. I was able to get the car I needed at a respectable price, and since that time they have provided sterling service for my periodic maintenance and one major repair. I find them competent, professional, friendly and understanding. All I could want from my auto dealer and service agent.

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

I had a very Great experience at Serra and would go back and lease again

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Everyone was inviting and helpful. Charlie Green assisted me throughout the process and was extremely knowledgeable and made everything easy!

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

I would like to commend used car salesman Will Dennis for being kind, friendly, and helpful while finding me the right car. I was injured and the extra service was very appreciated

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

Demitry Epshteyn went above and beyond to help me buy my new Lexus hybrid . Demitry is a wonderful salesperson , so capable. I recommend him highly!

We went into the dealership not knowing what car we wanted. Peter was so patient with us. We went through several cars. He found a great deal for us. The dealership was already close by the time we left, but Peter stayed over to go over all the amenities of the car with us. This is why we keep going back to Peter all these years.

Only problem was the invoice said that the air filter wasn?t checked then on the back side of Check list said it was. But it wasn?t checked. Transparency needs to be cleared up. I believe this should be part of the multi point check list

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

They didn't have a Soul in stock and they worked with another dealer to get me one and they worked with my insurance company to get that set up with it being a Holiday weekend. The experience, my salesman and the manager, provided a five star rating.

bought 2018 Pacifica in January 2019. lowest base model they had. no power doors or power folding seats (manual so nothing to break later). was disappointed in navigation option (looked like it was included, but was not). we ended up using android auto and that works ok so not a big deal. love the power. 3.6 liter engine gets us onto freeway with 7 people and luggage very quickly and easily. auto engine off at stops is great gas saving feature along with 9 speed auto transmission. no issues with transmission after 5 years of usage. plenty of space for storage. 2018 model complaint. no auto headlight on/off. Really Chrysler? that should have been a no brainer default in this day and age. Purchase price was $40,000 for the base model. (I always like to know what people paid for the car :)

I have purchased TWO vehicles from this dealer. First purchase, was easy peezy. In and out but my 2nd vehicle I purchased their gap insurance (major bad idea) because the vehicle was totaled and I had to put in a gap claim. Make a long story short, Smart Auto tried everything they could to NOT pay off my gap claim but the finance lady Debbie wasn't having it. I called her with my concern and she called those folks up and handled this for me. 4 months AFTER the insurance agent paid the claim, Debbie put fire to the gap company's xxx and guess what? My claim will be paid in 5 days. I'm so happy and forever grateful for her because good help is so hard to come buy. I think I'm going to buy another vehicle from them just off this service alone!

Great experience, no pressure sales Mike was a great to deal with. Fair price, and have recommended to friends. Overall positive and will return again.

I recently purchased a vehicle from Champion Chevrolet in Howell Michigan. If I had just two words to say about my experience there it would be Logan Richardson. I was fortunate to have had him as my first contact for the vehicle I was looking to purchase. There is not one negative thing I could say about him. A better way of saying that would be everything about dealing with him was 100% positive! He is friendly, knowledgeable, and patient and became my advocate during the negotiation process. He erased all my skepticism about dealing with car salespeople. He has my highest recommendation!

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar