This is an amendment to my previous review of Masic Motors. Cars.com does not appear to have a means of editing already published reviews.
After my car broke down the day of purchase, my car was towed to a nearby BMW dealership where it was diagnosed with a bad alternator. It was repaired he next day and after contacting Masic motors they agreed to help me out with a portion of the bill. More then I expect most small used car lots would do. I would not hesitate to recommend Masic motors to someone looking to purchase a car from a used car lot.
Teds Auto Sales couldn’t have made the entire buying process simpler! I found a car on cars.com, the father and son combo got us our test drive, answered all of our questions, communicated with our bank and had everything ready when we returned. The car was a fantastic value with low mileage and very clean. It runs like a dream too!
No pressure, honest, professional, over all a Great experience in purchasing a vehicle.! Tyvm Ray and Dave you have made this a positive car buying experience for me and I will be sure to pass it along.
Excellent customer service! I am happy with my new car. Everything still works excellent as it should since I bought it from Brother's Auto Sales 3 months ago. These guys sell clean title cars and trucks and they really know what they are doing when it comes to honest business and customer service!
I recently leased my second MKC from Jerry Burnard. I will stay loyal to Jerry and Lincoln of Troy due to the trust and delivery of suburb customer service. Jerry is beyond knowledgeable and goes above and beyond, making sure his customers have a gratifying and memorable experience. Lincoln of Troy delivers quality exceptional customer service and makes the entire leasing experience joyful. Thanks to Jerry and the Lincoln family, I will always be a devoted and loyal customer.
We worked with Sean Turner, and he was excellent. Very attentive and careful to make sure I was getting everything I wanted. I was a first time buyer and very nervous, but he made the process very smooth and efficient. Will definitely recommend to others in the future, and will continue to use this dealership. Very happy with the customer service!
If you want to get chased down and tackled by a used car salesman, go somewhere else for that. The owner was real cool in all aspects of the process. From fixing some flaws, staying late and making sure I was happy with what I got. Great experience and NO fast talk. Upfront and honest.
Highly recommended, smooth out of state experience
by Glen P. from Los Angeles, CA
November 15, 2018
Salesman Brian Trask was a great help in buying a rare car from out of state. All emails and questions were answered quickly and thoroughly, and the whole process was smooth and easy. Great customer service, would highly recommend Brian and the Romain team.
Joe was great ! He kept in contact prior to our arrival. He had both vehicles I was interested in warming up when we arrived ( it was chilly out). Everyone was very friendly and helpful in making things go smoothly.
I LOVE my new Enclave
Purchased a 2015 Chevy Malibu and I absolutely love it, great group of honest people to do business with, very professional and very knowledgeable about all the vehicle on the lot, and they had a HUGE selection of vehicles, I would recommend to anyone
Found a great deal on an Infiniti G37 but wanted my wife to check it out first. When we went the next day it was gone! While there, however, I learned about their terrific warranty plans so when when we saw the car I really wanted - a Jaguar XK - I didn't hesitate, knowing their warranty would ease any concerns I might have about this expensive-to-repair car. Again, when I went to this same location it had disappeared from their website! A helpful saleswoman told me one of their managers was driving it but it was mine if I wanted it - and I did!
Friendly, Professional service. Finally, car salesmen you can trust. No pressure whatsoever. See Fred and Robert. They picked out several options for us and knew what we wanted to spend. We drove away in a great used car that met all of our needs, including our budget! Such a pleasant experience - really. Highly recommend them!
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