We visited a few dealers in the Twin Cities along with Juettner Motors for a new Expedition. Prices were similar but one sales person in the Cities provided double-talk when explaining sales incentives and certs while the other dealership punished us with a lengthy pitch on their Premium and Platinum paint, rust, and fabric protection packages. Bill Grove was fair with his pricing, answered all our questions, and didn't push any expensive protection packages. Overall, our car buying experience with Juettner Motors was relatively stress free.
Bought a vehicle from them and after having it for 6 mo decided I didn’t like so went to trade it at a different dealer and found out the odometer was off 20,000 miles. Took a week to get my money back.
Purchased a 2005 Trailblazer, told me all what was wrong with it. They offered to fix everything before I purchased the car. I noticed something else wrong and they said they'd fix that too. Best used car dealer experience I've had in a long time.
I just purchased a 2018 GMC Canyon SLT. It was a great experience and I would highly recommend Diamond Buick GMC. I feel I received excellent pricing for the vehicle purchased and value for the trade-in. You will not find a better Sales Consultant than Luke to work with. He immediately put us at ease, was very knowledgeable, answered all our questions and was eager to help us with the setting up of the vehicle. Luke and the people at Diamond's made the purchase of the Canyon easy and enjoyable.
I can not say enough about our sales person Steve Fagen. He helped us with finding the right truck. He went above and beyond with customer service. The helping us to know how to use everything in the truck...which was a lot for my husband and I to know; was so awesome.He was the type of person we will do business with in the future. We will be telling all of our friends to go to him for buying a new automobile. Steve called us after buying the truck to make sure we were happy . Thanks for being such a great person.
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