Used Chrysler passenger vans for sale near Elma, NY

Scheduled my Truck in for two recalls and a check engine light. Easy drop off, Service manager down loaded codes, explained the timeline and when they would contact me. Contacted me later that day with the plan for repairs and update on recalls. I was notified when parts would be delivered and installed. Very satisfied with the service I received and how my truck is performing since repaired.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

I highly recommend West Herr for new or used vehicles. My salesman, Emmanuel Conteh, is a true joy to work with. The minute you sit down in his cubicle, you know you are dealing with a man that is honest, knowledgeable and a joy to work with. He made my car leasing such a breeze! WNY is fortunate to have West Herr dealerships!

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

I worked with Dave and very easy to deal with and very professional. Had everything we discussed in order when I arrived and had me out in a timely manner..

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Customer service is top tier. Chris the service manager, goes above and beyond. Always a good experience!

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

As simple as simple can be!!! I haven't bought a car from a dealership in years. Brandon at Galaxy Auto Place was fantastic. The entire process was so easy, and I love my new Chrysler Pacifica!

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

Restrooms could be cleaner. Other than that the facilities were ok. A bit chilly on the waiting room as well. Everyone there was very nice and helpful

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

Everything was done in a timely manner and the staff was great and kind and parts was arrived when I was told and they went over and beyond being helpful to my needs in the vehicle

These guys were awesome to work with! I live 3 hours away and they made the transaction as easy as possible. Had the deal done before I drove there. Nice dealership and super nice people! Helpful! See Josh for your needs! He was awesome!

I had a great experience at Basil Resale Sheridan. Ray Baller gave me a very good deal on a Honda Accord, everything went smoothly, and he was very efficient during the entire process. He was also very polite and respectful throughout our interaction. Just look for the guy with the big smile and he will take good care of you.

Excellent service center. They offer quick oil changes and are respectful professionals at this location.

Brian and his team were very helpful in getting my truck in for service and I will continue to bring my truck here when maintenance or service is needed Thank you team west herr

Love my T&C! Comfy, reliable, has some power, looks good, rides nice, what's not to love. Had it 7 years so far and it's reliable which is very important as a family car!

A+ Great dealership! This is how buying a car should be! Salesman Mark is a great guy!

Looked at 2008 taurus that weren't sure about. Drove it, interior and exterior were in excellent shape. The car proved to be excellent. Andrew made the transaction terrific. NO pressure to buy NOW. Went back next day and bought it. Picking it up was just as easy. It was washed, waxed, and looked new. Drives great, low mileage for 10 yr old car, check these guys out.

A good car relatively stable in good conditions the only things that annoy me about the car is how slow the transmission is the engine makes good enough power for it but the transmission just sucks at shifting on time and can confuse itself. The other issue is the bulid quality on it. after ten years it starts to rust understandably but the seats are degrading and things no longer fit together like they should.

I was contacted by salesman Jadon shortly after signing up for a test drive promotion by Ford. During the test drive at Dave Smith, Jadon was very informative with all ford was offering at the time (rebates, lease buyouts, etc.) and all of the features of both the 2017 and 2018 Ford Mustang Ecoboosts. As I wasn't ready to buy for a couple of months, Jadon kept in contact and was very responsive to every question and concern I had. When I decided on a model located at an out of town dealership, Jadon was quick to assure me that they could retrieve it. A week later, after the quickest buying process I have experienced along with the lowest finance rate I could find, I am loving my 2017 Ford Mustang Ecoboost in lightning blue. Very impressed with overall experience. No nagging salesman trying to upsell you, but rather very responsive to every need.

The service department is the best here. I drive a Mazda and I have Transitowne do all my service because I know I can rely on them.

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

Fast , easy and done with lots of care and everyone was very helpful and friendly

This car meets every expectation. We could not ask for anything else. It is the Pacifica Limited. We would love the Carmel leather but black works just fine. Best feature from other vans is the flat stow and go. We can drive our two mobility scooters straight in.

Took my Ram 3500 in and dealt with Chris. He went above and beyond to make sure he and the Tech fully understood the concern. Chris is not the average advisor, he knows these trucks and even owns one. He took the time to discuss and explain what to expect. A true professional in the field... and BY FAR the best experience Ive had in a dealership service for over a decade. The parts department is no different. They are friendly, helpful, and willing to do whatever it takes to get the customer their parts. Truly refreshing. On top of all that, Madison and Mike, the two folks I dealt with buying the truck over 4 months ago, recognized me and remembered what I bought the truck for and asked how it was going. Do yourself a favor and visit this place. Nothing but great things to say.

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

Lionel and his team did an excellent job With finding the right vehicle for me I was pleased and happy and excited for the service they provided for me. I will recommend Lionel ti my family and friends

I have enjoyed this car very much. It has 105000 miles and hasn't given me any problems. This is my fourth Chrysler van. The first one got 300,00 miles before I junked it. It was still running very good, but it was over 20 years old.

Mike Walko and Ken Oswald are excellent. They are friendly, respectful, and endlessly helpful and patient. This is why we have bought four automobiles there.

I love everything about this vehicle! Was upset when Dodge stopped making the Caravan, but this one filled the void nicely. Great price as well.