I brought my 2016 Dodge ram 1500 in for schedule service and checks for recall. All work was done on time, at price quoted and in a high quality manner! I have always been very pleased with the service dept here, I have purchased 2 vehicle here in last 2 years.
Excellent people and service through out the dealership !!!
I highly recommend Herb Chambers jeep , Chrysler dodge of millbury, Ma
I went In to just look not anticipating to buy today but Ryan was so helpful ended up being there all day found the exact Jeep we wanted, He made our experience so pleasant we did"nt realize the day was gone, Ryan along with every other associate we came in contact with could"nt do enough for us to make sure we were very satisfied with our experience while we shopped and got exactly what we wanted I personally could"nt say enough for how we were treated made my day left with a 2019 Jeep Cherokee Limited for our Purchase I would Highly Recommend Herb Chambers in Millbury ask for Ryan Trease he will go above and beyond to help make your experience as pleasurable as possible,
I contacted Lundgren Honda looking for a 2015 Honda Pilot Touring with specific guidelines in mind. Jayson has been an outstanding sales representative on trying to get me what I am looking for. I will continue looking for the vehicle and will be back in contact with your dealership.
Requested an Oil change, installation of 4 new tires and new windshield wipers. I was disappointed with the oil change because the oil use for the change was not the standard synthetic blend 5000 mile change the vehicle came with and has been used for the last six years. It was the non synthetic oil with a 3000 mile change recommendation.
We had a great experience buying a "slightly used" 2017 vehicle. Ed Kelly was our sales representative, and he went out of his way to make the experience a positive one. He took the time to show us several vehicles, and take them out for a test drive. Very personable and friendly, and knowledgeable about the vehicles. Really seemed to care! I'll be back, as will my family members. Thank you.
Our salesman was very accommodating and patient with us as we were searching for a used vehicle, Frank spent a good part of his day making sure we were happy. Kuddos to Miss Mendon diner, the food was great.
I worked with Russell to purchase my 2018 Chrysler 300S. He made the process incredibly smooth, comfortable and was extremely friendly and helpful. I would recommend him to anyone looking for a no-pressure and relaxed environment during the usually stressful process of buying a car. I got to drive my new car off the lot that night! Thank you Imperial for providing me the opportunity to purchase my dream car.
I dealt with Andy Clair, have to say it was the easier car experience I have ever had. It was a simple process was never rushed or felt under pressure to buy at any point. Andy was very informative and up front throughout the whole process.
My husband found a truck on line at Imperial Chrysler Dodge Jeep Ram that we were interested in. We were greeted by Zach and he helped us make an informed decision on purchasing a truck. We were able to turn in our 14 year old Ford Expo as well. Great service from Zach and Rami who helped us finance and insure our new truck. Our Sunday was a win for us and the Patriots:)!
Thanks guys for all your help!
Zachary did a great job explaining vechicle options and set us up with two test drives. He was professional, knowledgeable and worked within our budget.There was no pressure to purchase a vechilce by Zachary making this an enjoyable experience. This is our 3rd vechilce we have purchased from Imperial and we have always been pleased with the professionalism of the dealerships staff. If you want a great salesman to work with, see Zach!!
My Wife and I went in to learn about how a lease works and to possibly lease, or Purchase and Vehicle. We decided to lease a 2018 Grand Cherokee due to the rebates. After Speaking with Al Antolini about how it all works he made us feel very comfortable with leasing being our best option. Unfortunately Imperial did not have the specific vehicle we where looking for a Al found the vehicle at another dealer and called to put it on hold for us. We signed the paperwork that night for the vehicle and left for the evening. We where suppose to pick up our purchase on Tuesday, But Al called with a problem, the other dealership sold the vehicle he put on hold. Al Asked if we would settle for Tan interior instead of black because he would put us in a 2019 for the same amount for our troubles. Imperial went above and beyond to fix the problem and didn't have to. I will be buying my vehicles form Imperial going forward, you guys have earned a life long customer. Thank you, and a Big Thank you to Al Antolini. Sincerely, The Farrar Family
I had a great experience, first with Santos getting back to me with my email request. Then, thank you Jim Burke, you're the best! You identified the Jeep I wanted, I didn't have to sit there for hours, you were up front and transparent, which I really appreciated! Of course, J.P., Jeff and Mike Walsh were awesome as well. Highly recommend to anyone looking for a Jeep vehicle. Sincerely Annie Daoust - repeat customer!
J C Auto Sales has the best customer service that I have ever experienced in the car industry! They were very transparent about the history of the vehicle along with any work that was done to it. The vehicle was exactly as advertised and the staff was incredible to work with; they were very respectful and they went above and beyond by registering the vehicle and getting it inspected for me so I didn't have to do that on my own time which was extremely convenient. I would absolutely do business with them again and I'm going to be recommending them to anyone looking for a vehicle. I can't thank them enough, I love my new car!
Met by a friendly and knowledgeable customer service representative. They completed the work in less time than quoted. Highly recommended service department! Extremely happy with this dealership.⭐️ ⭐️⭐️⭐️⭐️
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