I had a very pleasant experience shopping with Homer Skelton. This was my first purchase, and from the time called to check the availability of a vehicle to completion of the purchase, everyone there was wonderful to deal with. This was by far the best car buying experience I've ever had.
When I walked in I was greeted by very nice well mannered men. I was walked to my destination. Everyone who I came in contact with greeted me with the warmest smile. Blake was very informative and made me understand the importance of my money spent. I was offered water. Upon leaving the office I had to remove my dealer tag to an install on the Infiniti. Out of nowhere a gentleman came OUTSIDE to assist me. We couldn’t make it work I was pulled into the shop. At that time EVERY ONE who wasn’t busy came to assist me. This is the type of treatment that I was born to have. I didn’t know that 1st class service even existed anymore. I’m a Porche driver. I’m definitely switching to infinity for my personal vehicle. It doesn’t get any better then this. I see why Infiniti Is forever
Amazing experience Luis salesman was so helpful ,service was great everything was more than an excellent ,highly recommended this place,Definitely will come back.. If I can give you the 10 stars I will do thatPlease continue to do great job
Wolfchase Honda provided excellent service throughout the entire process of picking out a new car. From the moment we stepped out of our old car, to the moment we drove off in our new car, the entire staff was happy, helpful and actively listened to my families needs.
Tony Duggan was my service advisor. Appointment made and confirmation of appt. sent two days in advance to remind me. Best customer service ever received at this location. My tire had a nail in it that I didn't know about, and it was taken care of while I was there waiting for other work. My truck drove like a new vehicle when I got it back. Friendly employees and considerate of my time also. I will return for future service and maintenance work.
Wolfchase Honda is a winner from purchase to service. I've bought 2 cars from them, my family has bought multiple cars from them, and we have always been pleased. I took my 2018 Civic here on Saturday at noon to have the oil changed and tire rotation. They covered it since it was the first one, and had it done within the hour!
I really don't know where too begin with the young lady Omni on today...she was my friends saleswoman but I had purchased a car over the phone the information that she had given my friend I told her I had been explained any if that she began too be my saleswoman as well..I can really write a book on her today But, just know with a person like Omni you will have customers coming back...Very,Very Friendly ,Excellent customer service, Explained the buying process thorough!! I felt as if I had been knowing her forever!!!! Satisfied Customer I am!!!! Thanks Omni Binion!!!
Our sales associate Bill Weed did an excellent job in locating exactly what I wanted. I had a very specific wish list of "must have" items and he found exactly what I wanted. I took several of his business cards and will most definitely recommend him to others. He was delightful to work with. Overall great experience! Thanks again for all your hard work Bill!
Everything about my car buying experience was great!! I am telling all my friends! The sales manager, Tony was great to work with. And our salesman answered all of our questions. He went to the car with us and went over all the features with us. They all went above and beyond what I expected. I was blown away. And I love my new car!!
I had been all over Covington Pike with a very nice down payment, ready to buy a nice used SUV. I had absolutely awful experiences at Jim Keras Nissan/Subaru and Gossett Kia. I had never been to a CarMax so I figured I'd give it a try. I walked in the door and right away Mary Wilson greeted me. She was amazing! She showed me everything I asked for, was very honest, not pushy, very helpful, perfect. I was torn between 2 and she printed off every fact she could find on both and let me side-by-side compare. I was thrilled to buy a car from her. Every employee was very nice and seemed to like their jobs. She stayed with us every step of the way and made it as easy as possible. I will be going back in the future and telling my friends. Thank you Mary!!
Brian and Mike were great! They treated us like friends, were open about everything and took time to make sure we were happy. They were able to get us an even better APR than my pre approved offer. Thank you and we will be telling everyone about the great people that are here!
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