I test drove 5 different cars. The salesman was very honest, and actually told me that one of the cars I was interested in had an issue and needed a repair that wasnt immediately noticable. I found a beautiful car with very low miles and an amazing one owner service history forv$3000 less than the same car with the same miles at a dealer 30 miles away, and they gave me more than the Kelly Blue Book trade in value for my trade in. I NEVER take time to write a review, but was so happy with this dealer that I felt compelled to take the time to write this one. It is probably worth mentioning that I paid cash for this car, so I cannot speak to an experience with financing with thos dealer.
We had a great buying experience and even had good support in service until service could not determine the problem with the low tire light. It appeared on the trip home from the lot. We have had the car in the shop three times and several phone calls. Each time they felt it was something different including the tires. On the third trip they replaced the rear tires to match the front, but that was not the problem. When that didn't correct the issue, service became defiant with my wife like it was our fault the light keeps returning. There answer this time was to take the car to another of their stores were they can put it on their computer to determine the problem. But they said we had to pay $99 for this service. We are unhappy, but are very happy with the car and we are convenced the car is safe. We will be purchasing another car in the next six months and this small problem has given us second thoughts about returning to CarMax
We were looking for another GMC Terrain, salesman took his time to show us those colors and interiors available. 2019 GMC Terrain Denali caught our eye. Test drive and it was a done deal, fabulous!
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