GREAT BUYING EXPERIENCE, SALESMAN ANTONIO WAS GOOD AND FUN, HE TOOK MY BARBS AND KIDDING IN STRIDE. RONICE THE GAL THAT DOES THE PAPER WORK HAS A GREAT PERSONALITY, SHE COULD TAKE MY KIDDING AND FIRE BACK A COMEBACK, HAD A GREAT HANDSHAKE.
ONLY PROBLEM, DOING THE PAPERWORK TOOK TOO LONG, I PRESUME BECAUSE QUITE A FEW CARS WERE SOLD THAT DAY
sold me car with no spare tire. Once they finally agreed to give me a spare, service department doesn't answer phone or call back when you leave message.
This dealership seems overwhelmed, understaffed.
Went here in search of a truck. Was helped out by a wonderful young man who had the truck pulled up front for me when I got there. Took me on a short little test drive and was able to work with me on getting to the payment I was looking for. The paperwork took no time at all compared to some of the other dealerships I had been to. Overall had a great experience here at Fontana Motors and will definitely be back for my next car! Highly recommend this place to anyone that is in the search for nice luxury cars at highly affordable prices!
GREAT CUSTOMER SERVICE! Upfront and not pushy. Joann and Bryan were our sales people on a used Mazda 3. Samir and Andrew helped us in finance. I also felt everyone in the building was genuinely helpful and just in a good work environment.
We called ahead after being so frustrated and done with other dealers telling you one thing and then adding on thousands of dollars after making us wait and wasting our precious time. Joann worked on the price and got it to where we needed and kept it there!!!! Amazing! We drove the 45 minutes in friday night traffic to be refreshed with pleasant people and service, and a wonderful car!
These people are the real deal and the opposite of the stereotypical sleezy car sales person. Thank you to everyone at CardinaleWay Volkswagen!
Needed to buy a new Jeep and they had good pricing. Once getting there we received awesome service and not high pressure. We were helped by Albert Munoz and Joseph Issac and they were great. No high pressure and very honest. One of the best experiences ever buying a car.
Came in just to browse for a bmw i been wanting, was helped by T who was really helpful and friendly and always made me feel comfortable. Ended up leaving with the car i wanted and a really affordable payment with no pressure at all! they washed up my car right away and i was in and out within 45 min! no hassle hands down best car buying expirence ever!
Great Selection and very professional employees!!!
by Jason Larson from Moreno Valley, Ca.
February 24, 2018
I was very impressed with your dealership and your customer service was excellent! You took time with me and addressed my concerns. You were welcoming and honest with me.. Thank you for actually caring for what I was looking for in a car purchase..even though I did not find the car I was looking for at this time.. I will be back..Jason
I walked into the dealership and no one was on the sales floor. I was passed several times with no greeting by who I thought were salesmen since they were wearing the polo shirt with their insignia and they just went to their office. I waited for ten minutes and decided to leave. Guess they didn't want to sell me a car today.
I walked in and George asked if I needed help. I asked him what I was looking for and I found the RX350 I wanted. He made the process easy and painless. All questions answered up front. He did what he said he would do. Took my car back for the detail and my day light went out a day after purchased. THEY FIXED IT. David in service was professional and completed the work on time. I'm very happy with my experience. Ask for George in sales or David in Service.
Got my 2016 Camry last week had a very nice experience with the sales man Joaquin he helped us all the way till we left thanks to Pacific auto center for helping me out to get my car.
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